Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
Day 1- Store Appearance
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Is the store organised, neat and tidy?
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Which Merchandise product interests you and why?
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What do the first thing customers notice when coming in and where do they walk?
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What opportunities are there engaging customers in conversation?
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What promotional displays are available in your outlet?
Day 2- Prd. Knowledge
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What is the most selling item in your store apart from FiLLi Signature?
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What are the 2 best selling retail items?
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What hot beverages you can offer to someone who doesn't drink tea?
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What are 3 tea varieties we sell?
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What ice machine do you have at the store?
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Which products use ice?
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How do you prepare Foodles ?
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What did you sell today? What are the ingredients?
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Name 4 "star products" in our menu.
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Rice bowl preparation method.
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What is FiLLi famous for?
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what is your favourite product from the menu? and Why?
Day 3- Food Safety
