Title Page
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Audit Title
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Manager
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Staff on Shift
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Conducted on
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Prepared by
Outside the Store
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Is the store visible from the roads? (flags, banners, pole covers) All in good condition?
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Does the store have enough marketing materials?
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Does the store look inviting when entering? (Correct artwork, open sign on, correct opening times displayed)
First Impressions
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Is the team in full, clean uniform? (Black trousers, Subway approved polo/shirt, apron, name badge, hat & hair net required for hair tied up collar)
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Is the customer area spotless? (Drinks machine, tables and chairs, floors)
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Is the counter glass clean, free of smudges and all the counter clings present and in good condition?
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Is the crisps rack and bottle fridge fully stocked?
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Is the cookie cabinet & basket fully stocked?
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Is the counter well organised, free from cross contamination & under chill lines? Attach photo
Cleanliness
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Is the service area free from food and litter? (floor, equipment, seals, till area) Attach photo
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Is the back area well organised and clean? (Floor, fridge and freezer) Attach photo
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Attach photo of daily/weekly/monthly cleaning tasks & open/close checklist
Food Preparation
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Are all types of bread available?
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Attach photo of today's bread
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Is the prep being prepared to the correct specification? (Ham & turkey folded, portion trays in store under 4K net)
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Are all products available to customers? (Meats, veggies, sauces, cookies, drinks)
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Attach photo of prep/defrost & bread charts
Food Safety
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Attach photo of kill list
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Check all counter products are in date and have been discarded according to kill list
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Check dates of all back counter food products, move through the store checking all food items. Walk in fridge, sauces, BIB syrups, bread toppings, flatbreads, etc.
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Are all temperatures completed and accurate? Last 4 weeks
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Attach photo of temp log (all 4 pages)
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Complete & record 3 counter temps
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Are employees washing hands correctly?
Customer Service
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Is the team giving great customer service?
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Is thru-put being utilised?
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Are formulas and portions on subs/salads & flatbreads correct?
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Is the team up-selling footings and cookies?
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Is the team asking customers for Subcard?
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Is the team handing out receipts?
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Is the team offering TellSubway?
Store Controls
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Are all approved charts on display? (Eval, action plan, iAudit, shelf life chart, schedule, key indicator by clerk report)
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Attach picture of the above
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WISR and Control Sheet - annotated
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Spot check the 3 products with highest variances on WISR. Are they acceptable?
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Review 4 week "Sales Snapshot" & comment on Avg Ticket, bread and cash counts. Attach photo
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Complete a full 1 minute cash-in including BPF. Are the variances acceptable? Attach photo of receipt. Insert value
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Is the safe float correct?
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Print "Key Indicator By Clerk" report. Comment on any issues with no. of cash-ins, item corrections, no sales, employee meals, discounts. Attach photo
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Have issues from last eval been resolved? List outstanding points and action
Training
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Details additional training/advice given.
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Store Manager Signature