Title Page

  • Audit Title

  • Manager

  • Staff on Shift

  • Conducted on

  • Prepared by

Outside the Store

  • Is the store visible from the roads? (flags, banners, pole covers) All in good condition?

  • Does the store have enough marketing materials?

  • Does the store look inviting when entering? (Correct artwork, open sign on, correct opening times displayed)

First Impressions

  • Is the team in full, clean uniform? (Black trousers, Subway approved polo/shirt, apron, name badge, hat & hair net required for hair tied up collar)

  • Is the customer area spotless? (Drinks machine, tables and chairs, floors)

  • Is the counter glass clean, free of smudges and all the counter clings present and in good condition?

  • Is the crisps rack and bottle fridge fully stocked?

  • Is the cookie cabinet & basket fully stocked?

  • Is the counter well organised, free from cross contamination & under chill lines? Attach photo

Cleanliness

  • Is the service area free from food and litter? (floor, equipment, seals, till area) Attach photo

  • Is the back area well organised and clean? (Floor, fridge and freezer) Attach photo

  • Attach photo of daily/weekly/monthly cleaning tasks & open/close checklist

Food Preparation

  • Are all types of bread available?

  • Attach photo of today's bread

  • Is the prep being prepared to the correct specification? (Ham & turkey folded, portion trays in store under 4K net)

  • Are all products available to customers? (Meats, veggies, sauces, cookies, drinks)

  • Attach photo of prep/defrost & bread charts

Food Safety

  • Attach photo of kill list

  • Check all counter products are in date and have been discarded according to kill list

  • Check dates of all back counter food products, move through the store checking all food items. Walk in fridge, sauces, BIB syrups, bread toppings, flatbreads, etc.

  • Are all temperatures completed and accurate? Last 4 weeks

  • Attach photo of temp log (all 4 pages)

  • Complete & record 3 counter temps

  • Are employees washing hands correctly?

Customer Service

  • Is the team giving great customer service?

  • Is thru-put being utilised?

  • Are formulas and portions on subs/salads & flatbreads correct?

  • Is the team up-selling footings and cookies?

  • Is the team asking customers for Subcard?

  • Is the team handing out receipts?

  • Is the team offering TellSubway?

Store Controls

  • Are all approved charts on display? (Eval, action plan, iAudit, shelf life chart, schedule, key indicator by clerk report)

  • Attach picture of the above

  • WISR and Control Sheet - annotated

  • Spot check the 3 products with highest variances on WISR. Are they acceptable?

  • Review 4 week "Sales Snapshot" & comment on Avg Ticket, bread and cash counts. Attach photo

  • Complete a full 1 minute cash-in including BPF. Are the variances acceptable? Attach photo of receipt. Insert value

  • Is the safe float correct?

  • Print "Key Indicator By Clerk" report. Comment on any issues with no. of cash-ins, item corrections, no sales, employee meals, discounts. Attach photo

  • Have issues from last eval been resolved? List outstanding points and action

Training

  • Details additional training/advice given.

  • Store Manager Signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.