Title Page
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Conducted on
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Prepared by
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Location
Petrol Filling Station
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Price gantry is working, clean and correct prices displayed?
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Every Mod/Product has the correct stripping, label and POS?
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All gloves and towel dispenses are full and in good working order?
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Outside trading space is merchandised to plan, full clean and correctly priced?
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All pumps and nozzles are working and clean?
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Receipts are available at every pay at pump terminal?
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Forecourt is free from litter and weeds?
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There is no unapproved or hand written signage on the site?
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Colleagues are dressed for service?
Car Park
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Car park is litter free, clear of weeds and landscaping is well maintained?
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Click and collect6 is clean and tidy, reflects What Good Looks Like standards
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Cash machines are clean with the screen wiped and free of old receipts?
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Recycling areas are clear, clean with no rubbish on the floor?
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Signage is in good condition & pedestrian walk ways clearly marked?
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Disabled/Parent & child car park spaces are clearly sign posted?
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Car park banners are taut, level and are relevant?
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Trolley bays are clean and in excellent condition?
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Bins are present and fit for purpose?
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All bollards, pillars and woodwork are painted and well maintained?
Store Entrance/Foyer
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All colleagues across the entire store are wearing the correct uniform & using safety equipment?
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All external Tesco Signs are illuminated where applicable?
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Bins are present clean, fit for purpose and emptied regularly?
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Entrances are clean and clear of clutter
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Baskets are in good condition, available and not obstructing the door
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All trolley types available, litter free, clean and fit for purpose
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Customer service desk is clutter-free, clean and tidy
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Kiddies ride, photo booth, pay phone, coin star and stamp machine are in good working order
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Security lecturn is clutter free, clean and tidy
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Point of sale reflects the most recent brochure. Cyclone boards are clean, tidy and fit for purpose
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All concession companies are clean, tidy and trading their allocated space only
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Community boards are well presented and up to date
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Lobby and foyer are not congested and follow the trade plan
Customer Toilets
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Customer toilets are clean, smell fresh and free from clutter. Toilet roll is available
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Soap dispensers, toilet roll holders , hand dryers, cubicle locks, coat hooks and disability alarms in good working order
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Baby change facilities are clean, have nappies and wipes available. Bins are emptied regularly
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The in Store housekeeper hourly checklist is displayed and up to date
Front End Services
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Products left behind on tiles and waste are regularly removed
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Leaflet holders are full, tidy and displayed using current point of sale brochure
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Self checkout areas are clear, clean and ready for use
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Bags for life are readily available and displayed as per planograms
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The checkout work station is clutter-free, clean and tidy
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Bags for Help stand is tidy and up to date
General Merchandise
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Reduced to clear areas are clean, tidy and well presented
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Every Mod/Product has the correct stripping, label, sisel and POS
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Under shelf drawers are clear, clean with all clean as you go tools available
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Congestion plan is followed, no unattended kick stools or cages
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Shelving, equipment and flooring fit for purpose and clean
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Capping shelves adhere to safety principles containing only star and promotion lines
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All Directional signage is up to date and relevant
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Make up cabinets are clean, tidy, well merchandised with bags and tissues available
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Power aisles up to date, relevant and easy to shop
Phone Shop
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Demo models are present and in working order
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Every Mod/product has the correct stripping, label, sisel and POS
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Till point is clean, clutter free and tidy
DotCom
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Customer Fulfilment Operating Standards Brochure is being followed
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Trays are clean and fit for purpose
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Trolleys are clean and in good working order
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Personal Shoppers are adhering to store congestion plan
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Marshalling and turnaround areas are clean, clear of stock with clear signage
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All communication boards are up to date and well maintained
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DotCom yard is clean, free from stock, equipment and rubbish
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Vans are clean and tidy; internally and externally
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Chilled food is kept in cold chain prior to loading and all shopping is stored inside at all times
Counters
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Every Mod/product has the correct stripping, label, counters ticket, Sisel and POS
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Chilled cabinet grills are free from obstruction, clean and operating correctly
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Work surfaces, glass, chillers and ovens, all areas are clear and clean
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Counters are set up and displayed as per WGLL guide
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Opening times and relevant chalk boards and POS is up to date
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Shelving, equipment and flooring is clean and fit for purpose
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Quality checks have been completed
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All back of counter areas are de junked and free from clutter
Bakery
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ISB bags and tongs are available for customers and the view is clear and clean
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Products have been baked and finished to specification
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Every MOD/ product has the correct stripping, label, sisel and POS
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Shelving, equipment and flooring is clean and fit for purpose
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Quality checks have been completed
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PLANT - congestion plan is followed and there are no unattended kick stools or cages
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PLANT - Under shelf drawers are clear, clean with all clean as you go tools available
Colleague Areas
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Colleague toilets are clean, smell fresh and free from clutter. Toilet roll is available and are checked hourly to ensure standards are maintained.
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Soap dispensers, toilet roll holders, hand dryers, cubicle locks, coat hooks are in good working order
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Colleague changing rooms are dejunked, clean and tidy with lockers in good working order
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Communication boards are de junked, up to date and tidy
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All colleague offices are dejunked, clean, tidy and reflect WGLL standards
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Big Six poster is up to date with SM message included
Warehouse and Yard
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Warehouses are clean, tidy and well marshalled
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Waste and recycling areas are well managed and reflect WGLL standards
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Replenishment trolleys and kick stools are clean and fit for purpose
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Yard is clean, clear of rubbish and excess equipment
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Chillers are clean, tidy and well presented
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Equipment/consumable racking is clean tidy and well maintained
Ambient
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All directional signage is up to date and relevant
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Reduced to clear areas are clean, well presented and have correct POS displayed
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Every Mod/product has the correct stripping, label, sisel and POS
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Shelving, equipment and flooring is clean and fit for purpose
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Under shelf drawers are clear, clean with all clean as you go tools available
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Congestion plan is followed and there are no unattended cages, kick stools
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Clip strips are well maintained, have the correct label and are as per WGLL standards
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Capping shelves adhere to health and safety principles and only contain star lines and promotions
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FROZEN - Frozen glass is clear and clean, Grills are free from litter and cabinets are in good working order
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FROZEN - tops of freezers are free from debris and clean
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F&F - f&f sized and not over fillied. Visual merchandising guide followed
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F&F - fitting rooms are clean and tidy
Dairy and Meat
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Chilled cabinet grills are free from obstruction, clean and operating correctly
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Reduced to clear areas are clean, well presented and have correct POS displayed
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Every Mod/Product has the correct stripping, label, sisel and POS
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Shelving, equipment and flooring is clean and fit for purpose
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Quality checks have been completed
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Congestion plan is followed and there are no unattended cages or kick stools
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Department is presented as per redefining rumble principles
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All directional signage is up to date
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Tops of chillers are free from debris and clean
Fruit &Veg/Horticulture
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Chilled cabinet grills are free from obstruction, clean and operating properly
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Reduced to clear areas are clean, well presented and have correct POS displayed
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Shelving, equipment and flooring is clean and fit for purpose
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Quality checks have been completed
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Congestion plan is followed and there are no unattended cages or kick stools
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Department is presented every two mods of loose products
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HORTICULTURE - Plant/flower stand is clear of debris &excess water. Bags are available and capillary matting used
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HORTICULTURE - Flower buckets all have fresh clean water present. Plants are regularly watered