Title Page

  • Conducted on

  • Prepared by

  • Location

Petrol Filling Station

  • Price gantry is working, clean and correct prices displayed?

  • Every Mod/Product has the correct stripping, label and POS?

  • All gloves and towel dispenses are full and in good working order?

  • Outside trading space is merchandised to plan, full clean and correctly priced?

  • All pumps and nozzles are working and clean?

  • Receipts are available at every pay at pump terminal?

  • Forecourt is free from litter and weeds?

  • There is no unapproved or hand written signage on the site?

  • Colleagues are dressed for service?

Car Park

  • Car park is litter free, clear of weeds and landscaping is well maintained?

  • Click and collect6 is clean and tidy, reflects What Good Looks Like standards

  • Cash machines are clean with the screen wiped and free of old receipts?

  • Recycling areas are clear, clean with no rubbish on the floor?

  • Signage is in good condition & pedestrian walk ways clearly marked?

  • Disabled/Parent & child car park spaces are clearly sign posted?

  • Car park banners are taut, level and are relevant?

  • Trolley bays are clean and in excellent condition?

  • Bins are present and fit for purpose?

  • All bollards, pillars and woodwork are painted and well maintained?

Store Entrance/Foyer

  • All colleagues across the entire store are wearing the correct uniform & using safety equipment?

  • All external Tesco Signs are illuminated where applicable?

  • Bins are present clean, fit for purpose and emptied regularly?

  • Entrances are clean and clear of clutter

  • Baskets are in good condition, available and not obstructing the door

  • All trolley types available, litter free, clean and fit for purpose

  • Customer service desk is clutter-free, clean and tidy

  • Kiddies ride, photo booth, pay phone, coin star and stamp machine are in good working order

  • Security lecturn is clutter free, clean and tidy

  • Point of sale reflects the most recent brochure. Cyclone boards are clean, tidy and fit for purpose

  • All concession companies are clean, tidy and trading their allocated space only

  • Community boards are well presented and up to date

  • Lobby and foyer are not congested and follow the trade plan

Customer Toilets

  • Customer toilets are clean, smell fresh and free from clutter. Toilet roll is available

  • Soap dispensers, toilet roll holders , hand dryers, cubicle locks, coat hooks and disability alarms in good working order

  • Baby change facilities are clean, have nappies and wipes available. Bins are emptied regularly

  • The in Store housekeeper hourly checklist is displayed and up to date

Front End Services

  • Products left behind on tiles and waste are regularly removed

  • Leaflet holders are full, tidy and displayed using current point of sale brochure

  • Self checkout areas are clear, clean and ready for use

  • Bags for life are readily available and displayed as per planograms

  • The checkout work station is clutter-free, clean and tidy

  • Bags for Help stand is tidy and up to date

General Merchandise

  • Reduced to clear areas are clean, tidy and well presented

  • Every Mod/Product has the correct stripping, label, sisel and POS

  • Under shelf drawers are clear, clean with all clean as you go tools available

  • Congestion plan is followed, no unattended kick stools or cages

  • Shelving, equipment and flooring fit for purpose and clean

  • Capping shelves adhere to safety principles containing only star and promotion lines

  • All Directional signage is up to date and relevant

  • Make up cabinets are clean, tidy, well merchandised with bags and tissues available

  • Power aisles up to date, relevant and easy to shop

Phone Shop

  • Demo models are present and in working order

  • Every Mod/product has the correct stripping, label, sisel and POS

  • Till point is clean, clutter free and tidy

DotCom

  • Customer Fulfilment Operating Standards Brochure is being followed

  • Trays are clean and fit for purpose

  • Trolleys are clean and in good working order

  • Personal Shoppers are adhering to store congestion plan

  • Marshalling and turnaround areas are clean, clear of stock with clear signage

  • All communication boards are up to date and well maintained

  • DotCom yard is clean, free from stock, equipment and rubbish

  • Vans are clean and tidy; internally and externally

  • Chilled food is kept in cold chain prior to loading and all shopping is stored inside at all times

Counters

  • Every Mod/product has the correct stripping, label, counters ticket, Sisel and POS

  • Chilled cabinet grills are free from obstruction, clean and operating correctly

  • Work surfaces, glass, chillers and ovens, all areas are clear and clean

  • Counters are set up and displayed as per WGLL guide

  • Opening times and relevant chalk boards and POS is up to date

  • Shelving, equipment and flooring is clean and fit for purpose

  • Quality checks have been completed

  • All back of counter areas are de junked and free from clutter

Bakery

  • ISB bags and tongs are available for customers and the view is clear and clean

  • Products have been baked and finished to specification

  • Every MOD/ product has the correct stripping, label, sisel and POS

  • Shelving, equipment and flooring is clean and fit for purpose

  • Quality checks have been completed

  • PLANT - congestion plan is followed and there are no unattended kick stools or cages

  • PLANT - Under shelf drawers are clear, clean with all clean as you go tools available

Colleague Areas

  • Colleague toilets are clean, smell fresh and free from clutter. Toilet roll is available and are checked hourly to ensure standards are maintained.

  • Soap dispensers, toilet roll holders, hand dryers, cubicle locks, coat hooks are in good working order

  • Colleague changing rooms are dejunked, clean and tidy with lockers in good working order

  • Communication boards are de junked, up to date and tidy

  • All colleague offices are dejunked, clean, tidy and reflect WGLL standards

  • Big Six poster is up to date with SM message included

Warehouse and Yard

  • Warehouses are clean, tidy and well marshalled

  • Waste and recycling areas are well managed and reflect WGLL standards

  • Replenishment trolleys and kick stools are clean and fit for purpose

  • Yard is clean, clear of rubbish and excess equipment

  • Chillers are clean, tidy and well presented

  • Equipment/consumable racking is clean tidy and well maintained

Ambient

  • All directional signage is up to date and relevant

  • Reduced to clear areas are clean, well presented and have correct POS displayed

  • Every Mod/product has the correct stripping, label, sisel and POS

  • Shelving, equipment and flooring is clean and fit for purpose

  • Under shelf drawers are clear, clean with all clean as you go tools available

  • Congestion plan is followed and there are no unattended cages, kick stools

  • Clip strips are well maintained, have the correct label and are as per WGLL standards

  • Capping shelves adhere to health and safety principles and only contain star lines and promotions

  • FROZEN - Frozen glass is clear and clean, Grills are free from litter and cabinets are in good working order

  • FROZEN - tops of freezers are free from debris and clean

  • F&F - f&f sized and not over fillied. Visual merchandising guide followed

  • F&F - fitting rooms are clean and tidy

Dairy and Meat

  • Chilled cabinet grills are free from obstruction, clean and operating correctly

  • Reduced to clear areas are clean, well presented and have correct POS displayed

  • Every Mod/Product has the correct stripping, label, sisel and POS

  • Shelving, equipment and flooring is clean and fit for purpose

  • Quality checks have been completed

  • Congestion plan is followed and there are no unattended cages or kick stools

  • Department is presented as per redefining rumble principles

  • All directional signage is up to date

  • Tops of chillers are free from debris and clean

Fruit &Veg/Horticulture

  • Chilled cabinet grills are free from obstruction, clean and operating properly

  • Reduced to clear areas are clean, well presented and have correct POS displayed

  • Shelving, equipment and flooring is clean and fit for purpose

  • Quality checks have been completed

  • Congestion plan is followed and there are no unattended cages or kick stools

  • Department is presented every two mods of loose products

  • HORTICULTURE - Plant/flower stand is clear of debris &excess water. Bags are available and capillary matting used

  • HORTICULTURE - Flower buckets all have fresh clean water present. Plants are regularly watered

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.