Family Connect Monthly Compliance Visit V 1.0 Copy

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Health and safety

• Is health and safety up to date

  Yes

  No

  N/A

• Add media

  Media

• Has the weekly fire alarm test been done?

  Yes

  No

  N/A

• Add media

  Media

• Has the monthly emergency lighting test been done?

  Yes

  No

  N/A

• Add media

  Media

• Is there any visible trip hazards?

  Yes

  No

• Add media

  Media

Paperwork and Compliance

• Is an AVS check being carried out for all additional lines?

  Perfect

  Nearly there

  Needs work

• Are the Out of Bundle charges being filled in, in all cases?

  Perfect

  Nearly there

  Needs work

• Has the customer signed all necessary fields?

  Perfect

  Nearly there

  Needs work

• Has the manager/senior sales signed off all paperwork?

  Perfect

  Nearly there

  Needs work

• Has there been any other outstanding issues?

  Yes

  No

• Percent of paperwork without issues:

  100-80%

  80-60%

  60-40%

  40-20%

  20-0%

Stock Control

• Are there any outstanding RA's?

  Yes

  No

• Has all the returns been done and sent within 7 days?

  Yes

  No

  N/A

• Has all physical inventory issues been done and dealt with in according to policy's?

  Yes

  No

  N/A

• Has all the goods out note been processed according to policy?

  Yes

  No

  N/A

Store Standards

• Are all staff wearing name badges?

  Yes

  No

  N/A

• Add media

  Media

• Is the office tidy?

  Select paperwork filed away unneeded items Free of clutter Bins Mop/Sweep

  • paperwork filed away
  • unneeded items
  • Free of clutter
  • Bins
  • Mop/Sweep

• Add media

  Media

• Is the shop floor clean and tidy?

  Yes

  No

  N/A

• Add media

  Media

• Are all demo/dummy handsets secure?

  Yes

  No

  N/A

• Add media

  Media