Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Guest Service

  • Jalapeño ranch UCB- Two juicy beef patties with American and Swiss-style cheese, creamy ranch sauce, and sliced jalapeños on a sesame seed bun.

  • BBQ UCB- Two juicy beef patties with American and Swiss-style cheese, BBQ sauce, and grilled onions on a sesame seed bun.

  • Hella-Pena Burger- This fiery, limited time Jack's Munchie Meal burger is a seasoned jumbo patty topped with 3 stuffed jalapeños, a set-up of cheese sauce, shredded cheddar cheese, taco sauce and 8 sliced jalapeños all on a toasted jumbo bun. It is hella awesome!

  • Breakfast Monster Taco- A larger version of our regular taco topped with fluffy scrambled eggs, American cheese and zesty taco sauce.

  • Jacks Fruit Coolers- Jack's Fruit Coolers deliver crave-able flavors directly to your taste buds with a twisted combination of real fruits like sweet strawberries or ripe mangos mixed with sprite, served over ice and 100% chilled to perfection.

Serving

  • Jalapeño Ranch UCB- product quality.

  • BBQ UCB- Product quality

UCB's

  • Served in the mid-size box with NO halfwrap and appropriate sticker.

  • No more than 2 boxes in a bag.

  • Hella-Peno Burger- Product Quality

Hella-Peno Burger

  • Served in Gray wrap with "We Don't Make It Until You Order It" side up.

  • Properly positioned in Munchie Meal Box in bottom right corner.

  • Breakfast Monster Taco- Product quality

Breakfast Monster Taco

  • Accompaniments offered.

  • Tacos are placed in bag properly.

  • Breakfast Monster Tacos are identified using the yellow sticker for order accuracy.

  • Jack's Fruit Coolers- Product quality

Jacks Fruit Coolers

  • Clear plastic cup with lid and straw.

  • Vigorously swirled to completely mix purée with sprite.

  • Ice to the 4th line.

Prep & Storage

Jalapeños

  • Jalapeños are stored: <br>Room temperature w/out juice- 4 hours<br>Room temperature in juice- 48 hours <br>Room temperature lidded 1.5oz portion cups (no juice)- 48 hours

BBQ Sauce

  • BBQ Sauce:<br>BBQ sauce is stored in a red translucent sqeeze bottle w/ red extra wide tip lid.

Creamy Ranch Sauce

  • Creamy ranch sauce stored in a clear squeeze bottle w/ a clear wide tip lid.

Monster Tacos

  • Stacked no more than 2 high.

  • Defrosted for a minimum of 48-hours.

  • 5 day freezer to destroy.

Hella-Peno Burger

  • Hella-Peno Burger set-ups have 8 sliced jalapeños.

Cooking, Staging and Assembly

Jalapeño Ranch UCB

  • 5-8 jalapeño slices are evenly spread across the sauced jumbo bun top.

BBQ UCB

  • Grill onions are heated properly or cooked with timer on grill. Both acceptable forms of cooking.

Breakfast Monster Taco

  • Scrambled eggs are good quality and dime to quarter size pieces.

  • 1-black handled ladle of scrambled eggs are placed in the monster taco using a pita tray (horizontally for even coverage).

  • Taco is sauced from edge-to-edge.

Hella-Peno Burger

  • Stuffed jalapeños held no longer than 20 minutes.

  • Stuffed jalapeños no more than 28 per holding pan.

  • Stuffed jalapeños are placed on jumbo patty in a triangle.

Equipment

Toasters

  • Teflon sheets for contact toasters should be clean and in good condition.

Presses

  • Disassembled and cleaned daily- are free of carbon build up.

Fryers

  • Fryers are filtered twice a day.

  • Fryers are skimmed for debris every 15 minutes.

Microwaves

  • In good condition, calibrate as needed.

Knowledge Check

Jalapeño Ranch and BBQ UCB's

  • Can you describe the burgers.

  • What kind of sauce is on the burgers.

  • How many jalapeños should be on the jalapeños ranch burger.

  • What is the optimal placement of jalapeños on the jalapeños ranch burger.

  • What is important about sauce delivery on this burger.

Hella-Peno Burger

  • What makes the hella-Peno burger so spicy?

  • Which corner of the Munchie Meal box does the sandwich get placed?

  • What is the optimal placement of the stuffed jalapeños on the burger?

Jack's Fruit Coolers

  • How long should you swirl jacks fruit coolers?

  • What flavors are available?

  • How much ice should you put in a Jacks Fruit Cooler?

Equipment

  • How often should the fryer be skimmed to remove debris?

  • How often should presses be cleaned?

Additional Items

  • What is your favorite new product?

  • Who trained you?

  • How long was your training?

Other

  • All POP is up and correct pricing is displayed.

  • Prices on POS and on menu board are the same.

  • Late night menu boards and mats are turned to the appropriate side for time of visit.

  • All new shirts are being worn by guest service employees. New shirts or chef jackets worn in the kitchen, full apron with new shirts in the kitchen.

  • Per shift huddles/Minin rallies are taking place.

Observations

  • Notes

  • Additional photos

  • Pic signature

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