Field Service Manager Safety Evaluation

The Health & Safety Manager evaluates every FSM at least once each year. Prior to the FSM's evaluation, the Health& Safety Manager visits at least 20% of the technicians on the FSM's team to compare results with the FSM's evaluation of that technician. After the FSM evaluation, the Health & Safety Manager sets a meeting with the FSM to review the results and scores and sends a copy of the results of that meeting to the Regional Operations Manager and the Director of Field Operations.

Was every technician who was employed at the start of the quarter on the FSM's team evaluated during the quarter?

What was their team's speeding percentage compared to the last evaluation?

What was their team's Harsh Brake compared to the last evaluation?

What is their team's "Backing When Leaving" compared to the last evaluation?

What was their team's auto loss rate compared to their last evaluation?

What was their Injury Loss Rate compared to the last evaluation?

Were the safety metrics stated in the PREPARATION section of the Technician's Safety Evaluations provided by the FSM accurate?

Were the Health & Safety Manager's evaluation of an audited technician a similar experience? (if not then a joint evaluation of another selected technician will be scheduled for coaching purposes)

Were all pictures that were required provided?

Were all exceptions found by the FSM on evaluations followed up on and corrected in an appropriate time frame?

Was the average time for this FSM to respond to an alert from their team?

Are there references on the TPS reports that the new hire was supported by the FSM?

Does the FSM's van and the Office have a backup of safety equipment to be used for immediate replacement (hardhat, safety glasses, first aid supplies, fire extinguishers, headlamps)?