Cover page
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Depot/Site
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Conducted on
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Prepared by
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Accompanied by
First Impressions
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Audit date.
Arrival at Site
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1.1. Was there clear signage directing visitors?
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1.2. Was there clear signage explaining traffic movement arrangements?
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1.3. Are site safety rules displayed?
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1.4. Are all cars reverse parked?
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1.5. Are there signing in arrangements in place?
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1.6. Is there a safety induction process which includes emergency evacuation procedures?
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1.7. Is the FirstGroup Mobile phone policy being complied with? (No evidence of walking and talking whilst using mobile phones or handheld devices)<br>
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1.8. Is the vehicle movement in depots policy complied with?
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What is the site category? (For vehicle movements Cat 1,2,3)
Information and communication
Information and Communication
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2.0. Is the safety notice board clearly labelled with a title?
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2.1. Is the HSWA poster displayed?
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2.2. Is the Company Health & Safety Policy displayed?
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2.3. Are the latest Insurance policies displayed?
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2.4. Is the latest staff notice for this periods policies and risk assessment review displayed?
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2.5. Is there a list of First Aid Staff and Fire Wardens displayed on this notice board?
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2.7. Are details of the Site Responsible Person(s) displayed on this notice board?
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2.8. Are the 10 Injury Prevention Principles displayed?
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2.9. Is the last period depot safety performance information displayed? KPIs
Site Safety Meetings
Site Safety Meetings - Policy 5702
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3.0. Is there a set agenda for this forum?
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3.1. Does the main safety meeting take place as per the policy 5702?
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3.2. Do all department heads and safety reps attend this meeting every month?
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3.3. Are meeting minutes shared with staff? Detail how.
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3.4. Is the corrective action register used to track outstanding issues?
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3.5. Do the monthly themed policies and risk assessments get discussed in this meeting?
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3.6. Is the IP database content reviewed at this meeting?
Fire Safety
Fire Safety Management - Policy 5103
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4.0 Is there a Responsible Manager named at the site to report issues to the FPM ( Fire Precautions Manager, RSM)
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4.1. Is there an up to date (annual review) Fire Risk Assessment for this site?
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4.2. Have all non conformances from the RA been closed out?
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4.3. Are there a sufficient number of fire wardens for this site?
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4.4. Are the fire wardens trained?
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4.5. Do Fire drills take place twice a year covering day and night shifts?
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4.6. Do fire alarm tests take place using different fire points in rotation every week?
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4.7. Are fire extinguishers in appropriate places and subject to annual inspection?
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4.8. Is the fire alarm system subject to annual inspections?
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4.9. Is the emergency lighting tested every 3 months?
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4.10. Is the emergency lighting subject to an annual inspection contract?
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4.11. Are door vision panels clear?
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4.12. Are all corridors and escape routes clear of obstructions?
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4.13. Is the fire assembly point in a safe place and clearly signed?
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4.14. Does the fire signage give clear directional information, and is it legally compliant?
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4.15. Are fire doors; labelled, close fully, self closers attached, not locked or chained, appropriate signage and push bar to open where appropriate?
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4.16. Is there a fire log book recording all tests and inspections?
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4.17. Are fire procedures displayed?
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4.18 is there any damage to compartment action that could increase the risk of fire spread?
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4.19 Are fire action signs in place and clear,t marked with local information?
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4.20 Are doors fitted with cold seal brushes or intumescent strips that are not damaged or painted over?
Welfare
Welfare Arrangements
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5.0. Is health and well being promoted?
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5.1. Are sufficient numbers of toilets for ladies, gents and disabled available?
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5.2. Are the toilets clean, well ventilated and free from bad odours?
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5.3. Is drinking water available for staff?
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5.4. Is the temperature in indoor buildings suitable and sufficient?
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5.5. Are lighting levels adequate? (See "CSM handbook 1" for table)
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5.6. Are "lone working" controls in place?
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5.7. Is the smoking policy being complied with?
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5.8. Are "young workers" protected as per the policy standards?
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5.9. Is the occupational stress policy adhered to?
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5.10. Do staff understand their health and safety responsibilities as per policy 5703?
First Aid Provision
First Aid Provision - Policy 5000
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6.0 Are First Aid staff clearly identifiable ?
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6.1. Does the site have adequate first aid provision of equipment?
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6.2. Is there a first aid log?
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6.3. Does the First aid log correlate with IIS reports of injuries ?
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6.4. Is there adequate numbers of first aiders and are they guaranteed to be on site around the hours of operation where the risk assessment requires?
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6.5. Is there a First Aid risk assessment in place for this site?
Control of Contractors
Control of Contractors - Policy 5106, 5402
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7.0. Is the Contractor approval system used to check approval of contractors coming to site?
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7.1. Are all contractors inducted on site?
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7.2. Are contractor non conformances reported to Admin for sharing information on the database?
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7.3. Do Contractors sign in and out on every visit?
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7.4. Does the site display adequate information for contractors and delivery companies to follow safety procedures ?
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7.5. Are permits to work issued to contractors who work on: Roof work, confined spaces, Mains Electricity, asbestos?
Incident Investigation process
Incident Investigation Management - Policy 5001
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8.0. Does the depot report incidents using the IIS process? ( up to date forms from the intranet)
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8.1. Are incidents reported within the timescales set by the Insurance department?
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8.2. Are all incidents recorded on the employees collision/incident log? (Personnel file)
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8.3. Is there a system in place to identify multi incident staff, and link them to drive green and customer complaints?
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8.4. Are all 24 hr notifications emailed to the appropriate depot leadership team member and include the RSM and RIIM?
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8.5. Are lessons learnt from investigations shared with other depots/OpCos/ regions? (Describe safety alert process)
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8.6. Are IIS forms completed with factual information to aid the investigation process?
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8.7. Is "at scene control" adequate?
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8.8. Are Incident Investigators contacted expeditiously to support investigations?
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8.9. Is there a process in place to ensure CCTV evidence is captured as soon as possible?
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8.10 Is there a process in place to minimise absence ? "Back to work" programmes?
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8.11. Is there a process in place to ensure effective remedial support for staff involved in incidents?
Safety Training
Safety Training - Policy 5300 - 5101 - 5103 -5000
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9.0. Are all Managers trained in CSM?
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9.1. Are all Supervisors trained in CSM?
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9.2. Are all Safety Reps trained in CSM?
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9.3. Have all staff undertaken the CSB?
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9.4. Have all engineering staff undertaken the CSB for engineers 1/2 day module?
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9.5. Are all Fire Wardens trained?
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9.6. Have all First Aiders been trained?
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9.7. Have all SRP Site Responsible Persons been trained?
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9.8. Have the EMs undertaken Legionella Training? (Academy)
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9.9. Is there a PDP process in place to monitor the completion of Academy safety modules as per the safety training matrix?
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9.10. Do tool box talks take place to communicate safety policy themes each month to all staff?
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9.11. Have all staff received Injury Prevention training?
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9.12. Have all engineering staff undertaken PSC tool box talk?
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9.13. Are relevant staff trained in how to carry out route risk assessment?
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9.14. Have all drivers undergone "Smiths" training?
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9.15. Have all non PCV drivers (such as shunters) received non PCV driver training?
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9.16. Have all "road side recovery" staff received adequate training?
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9.17. Have are staff involved in Hot works received training?
Office Safety
Office Safety
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10.0. Is the DSE requirement for annual DSE assessments carried out?
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10.1. Do staff carry out self assessments every year?
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10.2. Is electrical supply to the office area suitable, sufficient and safe?
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10.3. Is there sufficient work space? 11 cubic metres per person
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10.4. Is lighting suitable and sufficient?
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10.5. Are work stations clean and organised?
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10.6. Is office equipment suitably positioned?
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10.7. Is there adequate ventilation? Are staff distanced from noise and heat emitted from electronic equipment?
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10.8. Is electrical equipment subject to PAT testing?
Traffic Staff Safety
Traffic Staff Safety
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11.0. Are all services risk assessed?
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11.1. Are low bridge hazards communicated effectively to staff?
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11.2. Are staff trained in conflict avoidance?
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11.3. Are all staff wearing hi vis vests in traffic movement areas?
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11.4. Are driving staff up to date with their dCPC modules?
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11.5. Do all drivers wear appropriate footwear?
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11.6. Do drivers carry out first user checks when first taking a vehicle from the depot? Do gate checks takes place to ensure this happens?
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11.7. Are drivers subject to drugs and alcohol testing?
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11.8. Have all drivers received training in "Disabled Ramp Access" procedures and understand the "Disabled Access and Carriage" Policy 5500?
Bus Station Safety
Bus Station Safety
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12.0. Is there a risk assessment in place for every station where responsibilities lie with First?
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12.1. Does the depot hold the authority risk assessment for the bus station?
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12.2. Does the OM or appropriate person, meet with the bus station authority to discuss safety issues?
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12.3. Do First and the bus station authority share incident information?
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12.4. Are speeds controlled at Bus Stations?
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12.5. Are bus station hazards communicated effectively to the drivers?
Food and Hygiene Safety
Food and Hygiene - Policy 5200
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13.0. Do the Canteen staff hold a certificates of Food and hygiene qualification to HACCP standards?
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13.1. Does the canteen hold a certificate detailing stars awarded by the Food Standards Agency?
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13.2. Is appropriate PPE worn by kitchen staff, such as overalls, apron, hair coverage, hand cover, no hair or jewellery exposed?
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13.3. Is Jewellery and items such as false nails, and cuts, appropriately covered?
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13.4. Are food temperatures monitored?
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13.5. Are fridge and freezer temperatures recorded?
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13.6. Are staff trained to the appropriate food and hygiene standards?
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13.7. Is the extraction unit subject to a service and maintenance contract?
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13.8. Is food stored appropriately?
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13.9. Is food that is stored dated accordingly? (Day dot labelling)
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13.10. Are knives and chopping boards colour coded to prevent cross contamination?
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13.11. Is the food preparation area clean?
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13.12. Is the general kitchen and canteen area clean?
Engineering Safety
Engineering Safety Management - Policy 5600, 5610, 5601, 5608, 5203,
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14.0. Are Tools and equipment stored appropriately and in good condition?
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14.1. Are vehicle movements in depots managed?
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14.1a - Are reversing manoeuvres managed effectively?
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14.2 Are LEVs in use, minimising exposure to diesel fumes?
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14.3 Is all workplace equipment subject to pre use checks?
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14.4. Are there adequate warning signs for equipment?
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14.5. Is equipment appropriately guarded?
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14.6. Are relevant items of equipment subject to inspection contracts and "Thorough Examination" (such as lifting equipment)?
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14.7. Are staff wearing appropriate foot wear?
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14.8. Are staff wearing appropriate head wear for the activity?
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14.9. Do staff wear safety spectacles?
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4.10 Is there adequate skin care including the use of glove protection?
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14.11 Do staff carry out and record PSC checks?
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14.12 Are steering wheel covers in use?
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14.13. Are wheel chocks in use?
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14.14. Are SSOW displayed on equipment?
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14.15. Are emergency stop buttons positioned and equipment where there is a risk of trapping or drawing in?
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14.16. For high risk machinery, is access restricted with locking mechanisms?
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14.16a. Are authorised user lists displayed?
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14.16b Is there evidence that persons on the authorised users list have received training and are competent?
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14.17. Are manual handling activities risk assessed?
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14.18 Are staff trained in manual handling for activities such as the movement of wheels, glass and equipment such as manual floor cleaners?
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14.18a Do staff receive refresher training?
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14.18b Do staff receive regular tool box talks?
Compressed Gas
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14.19 Does the EM hold a register of all gas cylinders on site?
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14.20 . Are staff who use gas cylinders suitably trained? (Certificates)
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14.21 . Have staff who are involved in the handling of gas cylinders been manual handling trained?
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14.22. Is a record of the "use by date" maintained by the EM?
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14.23. Are gas cylinders stored in a secure cage? And away from sources of ignition and impact? Signage displayed for empty and full and gas risks?
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14.24. Are full and empty cylinders segregated?
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14.25. Are staff using the equipment wearing appropriate "hot works" PPE? Heat resist sent gloves, welding mask to protect eyes, Flame retardant overalls and apron?
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14.26. Are gas storage areas marked on the site emergency plan?
COSHH
Control of Substances Hazardous to Health - Policy 5205
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15.0. Is there a site risk assessment for COSHH?
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15.1. Are all products on the COSHH database?
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15.2. Is there an MSDS for every product?
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15.3 Is there a product risk assessment for each product?
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15.4. Are all products purchased through SAP?
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15.5. Are all decanted products labelled?
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15.6. Is appropriate PPE issued to staff using products as per risk assessment & MSDS?
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15.7. Are fumes from substances controlled with lids where appropriate?
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15.8. Is ventilation sufficient in areas where dusts and fumes exist?
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15.9. Are products stored appropriately ? (including segregation of flammable and combustible materials and bundling)
Legionella Management
Legionella Management - Policy 5400
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16.0. Is there a named Responsible Person?
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16.1. is the Responsible Person trained in Legionella management?
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16.2. Do monthly water temperature checks take place? Contractor or otherwise
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16.3 Are biocides managed as per the "Water Quality Management" policy?
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16.4. Is there prevention of proliferation in water tank management?
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16.5. Is water spray activity minimised and adequate controls in place?
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16.6 Is there a written scheme for water management?
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16.7. Is there a Legionella Risk Assessment for this site, management by First?
Asbestos. Management
Asbestos Management - Policy 5403
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17.0 Is there a register of all ACMs for this site?
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17.1 Is any asbestos remaining on site controlled and low risk?
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17.2. Is there a site risk assessment for "Asbestos Containing Materials" (ACMs) at this site?
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17.3 Are items containing asbestos suitably labelled?
Noise Management
Control of Noise exposure - Policy 5204
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18.0. Does the site have a noise risk assessment detailing activities where noise exposure may be evident ?
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18.1. Is there signage to warn people of noise exposure in high risk areas?
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18.2. Is the noise survey findings displayed for staff information and included in the depot noise RA?
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18.3. Is hearing protection available to staff?
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18.4. Do staff wear the hearing protection in high risk areas?
Vibration Management
Control of Vibration exposure - Policy 5602
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19.0 Have staff at risk of vibration exposure been identified ?
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19.1. Are trigger times recorded by staff?
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19.2. Is there a trigger time slip box available for staff to submit their slips? (At sites where this system is in place)
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19.3. Is equipment with vibration risks subject to inspection?
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19.4. Does the site hold a vibration risk assessment?
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19.5. Does the team review trigger item summaries to Identify staff who may be at risk of HAV? (Where system in place)
Working at Height
Working at height - Policy 5603
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20.0 Is there an authorised user list on equipment?
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20.1 Is there a pre use check log, or scafftag?
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20.2 Is the equipment in good condition?
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20.3. Are activities using this equipment risk assessed and supported with further controls? (Such as roof repair, fitting of windscreens to upper saloon etc)
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20.4. Are staff trained in the use of the equipment?
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20.5. Is there a safe system of work in place for activities involving the use of WAH equipment?
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20.6. Are procedures in place including first aid and emergency rescue for high risk WAH activities?
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20.7. Is WAH equipment clean and free from slip and trip hazards?
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20.8 Is Guarding suitable and sufficient?
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20.9. Are items such as small steps, low level tables and step ladders that are used to elevate staff, sturdy, fit for purpose and subject to checks?
Health Surveillance
Health Surveillance
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21.0. Is the company medical officer (CMO) or Health provider used for absence management?
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21.1 Is the CMO or health provider used when staff are involved in workplace injury incidents?
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21.2. Are "Night staff" subject to health surveillance?
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21.3 Are staff exposed to noise levels at the upper action levels subject to health surveillance?
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21.4. Are staff exposed to respiratory hazards subject to health surveillance?
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21.5 Are staff who are exposed to chemicals and skin irritation subject to health surveillance?
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21.6. Are staff who may be exposed to vibration levels subject to health surveillance?
Slips Trips and Falls
Slips Trips and Falls
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22.0. Are all changes in level such as steps and kerbs highlighted in contracting colours/materials? (Where there is a risk of trip hazard)
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22.1. Is the site free from trip hazards?
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22.2. is the site free from spills?
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22.3. Are walkways free from slip and trip hazards?
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22.4. Are any potential fall areas, guarded or covered where possible? (If not possible highlighted with plenty of warning)
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22.5 Is the site free from pot holes?
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22.6. Are all pits protected as per the engineering pit policy?
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22.7. Are all stairs free from slip and trip hazards?
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22.8. Are hand rails suitable and sufficient?
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22.9. Are there notices/signs asking people to use the handrail?
Drugs and Alcohol
Drugs and Alcohol Testing - Policy 5003
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23.0. Are all D&A testers trained?
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23.1. Are all managers involved in this process competent in this policy requirements?
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23.2. Do random checks of 10% take place for all staff at this OpCo annually?
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23.3. Do "for cause" tests take place for staff involved collisions ?
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23.4 Is equipment calibrated?
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23.5. Are tests recorded? And records kept for 3 years?
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23.6. Is the "chain of custody" managed effectively?
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23.7. Is testing carried out in private?
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23.8. Are staff given the option of a witness?
Environmental Management
Environmental Management
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24.0 Does the site hold an aspects and impacts register?
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24.1. Is there a drainage plan for this site?
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24. 2. Are spill response procedures adhered to?
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24. 3. Is there a consent to discharge certificate ?
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24.4. Are drain covers/grills colour coded? (Red foul waste, blue fresh surface water)
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24.5. Are waste bins clearly labelled?
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24.6. Are chemicals and oils adequately bunded?
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24.7. Are fuel tanks inspected?
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24.8. Are the over fill alarms for the interceptors and fuel storage tanks tested and tests recorded?
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24.9. Do spill drills take place?
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24.10. Is this site ISO 14001 accredited?
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24.11 Are BSI audits and corrective actions closed out?
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24.12. Is waste recycled?
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24.13. Is segregated waste clearly signed to prevent cross contamination?
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24.14. Are old batteries stored for waste appropriately in a container?
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24.15. Are fluorescent light bulbs segregated and labelled?
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24.16. Is Cardboard and Paper segregated for recycling and clearly labelled?
Site Security & Emergency Planning
Site Security
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25.0. Is the site access monitored?
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25.1. Is parking managed with permits for authorised vehicles?
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25.2. Are stores secure?
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25.3. Are site visitors managed effectively?
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25.4 . Are waste skips secure?
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25.5. Is there a lock down procedure in place for cash collection?
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25.6 Is lone working managed?
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25.7 Does the site hold a risk assessment for site related risks such as flooding, adverse weather, business threats?
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25.8. Does this site hold a cash handling risk assessment?
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25.9. Is the site sufficiently protected with CCTV cameras?
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25.10. Does the site have a emergency contingency plan in place?
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25.11. Are there site responsible persons in place?
Team tours and inspections
Team Tours and Inspections - FG003
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26.0 Do site inspections take place every month?
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26.1 Are depot tours linked to the theme of the policy and risk assessment reviews?
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26.2. Have tour teams been set up and tours scheduled?
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26.4. Do non conformances from tours get uploaded onto the Injury Prevention Data Base or depot CAR?
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26.5. Do actions taken from safety contacts on the tours get fed back to staff?
Electricity at Work
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Is the fixed wiring subject to inspection every 3 years?
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Are all portable appliances PAT tested?
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Is electrical equipment in good order?
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Add media
General housekeeping
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What is the standard of general housekeeping?
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Add media
Audit additional comments
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Any other comments or issues that should be highlighted.
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Add media
Audit Sign off
Audit sign off
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Good practice to share
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Recommendations and suggestions for further development of the safety management system at this location
Please ensure all non conformance issues detailed in this audit, under each section, are transferred to the depot corrective action register and discussed at the monthly safety meeting. Please ask your Regional Safety Manager for further advice & support if you need it.
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Audit completed
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Auditors name
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Auditors signature
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Depot needs further support. (Check if yes)
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Serious Safety issues identified in need of Director intervention. ( Check if the case)
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Revisit to take place in 3 months
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Any further comments for the depot leadership team.
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Audit furnished to:
