FLOOR WALK

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Front of store

• Catalogue stand full & with current signage?

  Yes

  No

  N/A

• Signs on shopfront in good condition & products available?

  Yes

  No

  N/A

• Front product display matching catalogue offer?

  Yes

  No

  N/A

• Prominent displays of catalogue or promotional products visible?

  Yes

  No

  N/A

• Clip strip or tie in products maintained & relevant to products?

  Yes

  No

  N/A

• No product on shop floor visible?

  Yes

  No

  N/A

• No empty hooks or shelves visible from front of store?

  Yes

  No

  N/A

• Red baskets full?

  Yes

  No

  N/A

• Team members in appropriate dress code with name badges visible?

  Yes

  No

  N/A

Department, racetrack aisles and fixtures

• Are fixtures full & neatly stocked ( esp back wall)?

  Yes

  No

  N/A

• Ticketing standards maintained?

  Yes

  No

  N/A

• Are there any missing shelf labels?

  Yes

  No

  N/A

• Clip strip program maintained & relevant to departments?

  Yes

  No

  N/A

• Current event set up & promotional stock prominent?

  Yes

  No

  N/A

• Custom made display clear & tidy?

  Yes

  No

  N/A

• No product in boxes or loose on floor visible?

  Yes

  No

  N/A

• No product on floor visible?

  Yes

  No

  N/A

Counters, register areas & Layby

• Are counters clear of excess products?

  Yes

  No

  N/A

• Are team available to serve & no long queues?

  Yes

  No

  N/A

• No tape or labels adhered to counters?

  Yes

  No

  N/A

• Excess rolls returned to display in timely manner?

  Yes

  No

  N/A

• Are anyscissors or carton knives accessible by customers?

  Yes

  No

  N/A

• Is number system in use when counters are busy?

  Yes

  No

  N/A

Risk, safety & property

• Path of egress clear?

  Yes

  No

  N/A

• Fire exits, extinguishers, hoses & electricity PDBs clear of stock?

  Yes

  No

  N/A

• Rubbish & recycling bins cleared?

  Yes

  No

  N/A

• Displays secure?

  Yes

  No

  N/A

• Is stock in pallet racking/ shelves secure, stable & safely stored?

  Yes

  No

  N/A

• Are the floors safe from slips, trips & falls?

  Yes

  No

  N/A

• Walkways -width min 900mm?

  Yes

  No

  N/A

• Back of House( cash office & Layby) security compliant?

  Yes

  No

  N/A

• Tea room workplace safety signs visible & current?

  Yes

  No

  N/A