Title Page

  • Site conducted

  • Conducted on

  • Prepared by

  • Location

SERVICE/TECHNICAL SKILLS

  • PROPER USE OF FLOORPLAN

  • CALL RESERVATION/RESERVATION LIST

  • TABLE SET-UP

  • DRINKS SERVICE

  • SERVING GEAR SERVICE

  • TABLE GROOMING

  • DESSERT SERVICE

  • 2 SECONDS BILLING OUT

SERVICE COMMUNICATION SKILLS

  • GREETING THE GUEST

  • INTRODUCING STORY

  • 1234 PUNCH

  • ACKNOWLEDGEMENT IQT/L

  • SERVING DRINKS/FOOD

  • TICKET TIME/FOOD SEQUENCE

  • Secondary Services: Pre bussing

  • Secondary Services: Change plate

  • OFFERING REFILL/ANOTHER ROUND OF DRINKS

  • OFFERING DESSERT/CHECKBACK

  • BIDDING FAREWELL/THANK THE GUEST/ TABLE VIBE

MENU KNOWLEDGE

  • APPETIZER

  • SALAD

  • STEAKS

  • SHAREABLE PLATTER

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