Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Overview
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Is the branch aware of "What's new on BOP" and "Whats new on IB's on line?
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Is the refrigeration plan available in the plant room/ office?
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Is a stock of disposable hats, oversleeves, coats & snoods available for visitors?
Patisserie/ Bakery/ Self Service
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Are Partners adhering to the hygiene standards required in the essential instructions on dress and appearance in Branches and the essential instructions for open food handlers?
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Assess partner understanding of the process of changing clothing and hand washing when moving between counters (including moving between raw and ready to eat counters or to the shop floor)
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Is low level cleaning satisfactory?
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Are allergy notices prominently displayed?
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Are bread and flour notice 1.106 and food labelling regulations 1.107 displayed on the Patisserie counter?
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Is the sign BAK-2960-PO (Please use tongs sign which includes the hand symbol) on display on the bake off fixture?
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Are the 'clean as you go' routines being followed?
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Are all current working documents for Patisserie/ Bake off available and being signed off correctly?
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Are cleaning bottles changed daily and signed for on the cleaning record? Are there any non-permitted chemicals / equipment in use?
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Is the correct colour coded equipment being used, properly sanitised and is the equipment in good working order?
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Are working surfaces free from debris and litter? Is the area free from broken or damaged equipment?
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Are glass panels intact?
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Is the general appearance of the counter satisfactory?
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Is all stock in the back chillers sealed/ re-sealed, date labelled and in date?
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Are all units running at the correct temperatures?
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Have manual temperature checks been recorded and actioned, with blocks in use where appropriate?
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Is all chilled stock being placed in refridgeration within 30 minutes and is the cold chain maintained when chilled products are moved from one area to another?
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Assess partner understanding of the traying up process and max time between traying up and baking
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Are products in first class condition? Non-conformances relating to food safety only
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Are dates on the backs of tickets of today's date or later?
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Are products being correctly used, stored and rotated and damaged stock dealt with correctly?
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Are partners aware of signs of pest infestation and location of baits?
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Is bake off bread being check weighed at every bake?
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Is the correct garnish in use & no unpermitted items in, on or around the counter?
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Is the height of the display satisfactory? Are load lines exceeded?
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Is organic produce clearly marked?
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Are the appropriate thermometers and probe ends available to use, and are they maintained in working order?
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Is waste being placed in the correct bins in the correct bags, and located in the correct area?
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Please provide details of any observations to be reported for the patisserie/ bakery section.
Bake off room
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Are Partners adhering to the hygiene standards required in the essential instructions on dress and appearance for branches and the essential instructions for open food handlers?
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Assess partner understanding of the process of changing clothing and hand washing when moving between counters (including moving between raw and ready to eat and the shop floor)
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Are the clean as you go routines being followed? Including bake off are and self service fixtures. Have spillages been dealt with in a timely manner?
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Are all current working documents available and being signed off correctly?
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Are the cleaning bottles changed daily and signed for on the cleaning record? Are there any non-permitted chemicals/ equipment in use?
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Is the correct colour coded equipment in use, properly sanitised and in good working order?
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Is low level cleaning satisfactory?
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Are the working services free from debris and litter? Is the area free from broken or damaged equipment?
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Is the general appearance of the room satisfactory?
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Is all stock in the back chillers sealed/ re-sealed, date labelled and in date?
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Is all chilled stock being placed in refridgeration within 30 minutes and is the cold chain maintained when chilled products are moved from one area to another?
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Assess partner understanding of the traying up process and max time between traying up and baking
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Are the products in first class condition? Non conformance should only be recorded relating to food safety issues not quality.
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Are products being correctly used, stored and rotated and damaged stock dealt with correctly?
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Are partners aware of the signs of pest infestation and the location of baits?
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Is bake off bread being check weighed at every bake? Are bake off instructions and baking schedules being followed?
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Is the correct waste being put in the correct bins in the correct bags and located inthe correct area?
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Please provide details of any observations to be reported for the bake off room
Deli/ Cheese combined
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Are Partners adhering to the hygiene standards required in the essential instructions on dress and appearance for branches and the essential instructions for open food handlers?
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Assess partner understanding of the process of changing clothing and hand washing when moving between counters (including moving between raw and ready to eat and the shop floor)
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Are current working documents available and being signed off correctly?
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Are allergy notices prominently displayed?
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Are the clean as you go routines being followed? Have spillages been dealt with in a timely manner?
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Have the cleaning records been signed daily since the last audit?
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Are the cleaning bottles changed daily and signed for on the cleaning record? Are there any non-permitted chemicals/ equipment in use?
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Is low level cleaning satisfactory?
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Is the correct colour coded equipment in use, properly sanitised and in good working order?
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Are working surfaces free from debris and litter? Is the area free from broken or damaged equipment?
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Are glass panels intact?
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Is the general appearance of the counter satisfactory?
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Is all stock in the back chillers sealed/ re-sealed, date labelled and in date?
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Are all units running at the correct temperatures?
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Have manual temperature checks been recorded and actioned? Are blocks in place where appropriate?
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Is all chilled stock being placed into refrigeration within 30 mins and is the cold chain maintained when moved from one area to another?
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Are the products in first class condition? Non-conformances relating to food safety only.
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Are the display dates on the backs of tickets today's date or longer?
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Where dates are extending into the following month, do labels include the month?
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Are products being correctly stored, rotated and damaged stock dealt with correctly?
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Are partners aware of the signs of pest infestation and the location of baits?
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Are the procedures for customer tastings being adhered to when offered?
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Are disciplines for the sealing of cheese with branch life expiry dates being applied on the counter?
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Is parmesan cheese which is displayed at ambient temperature correctly dated and rotated?
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Is correct garnish on counter in use and no unpermitted display items in, on or around the counter?
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Is the height of the display satisfactory? Are load lines exceeded?
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Is organic produce clearly marked?
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Are the appropriate thermometers and probe neds available and maintained in working order?
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Is the correct waste being put in the correct bins in the correct bags and located inthe correct area?
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Please provide details of any observations to be reported for the Deli/ Cheese combined section.
Rotisserie and hot food (includes raw and cooked prep rooms where applicable)
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Are partners adhering to the hygiene standards required in the essential instructions on dress and appearance for branches and the essential instructions for open food handlers?
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Is clothing being changed and are hands being washed when moving from raw counters to ready to eat or the shop floor?<br>Are disposables in use where necessary (hot food raw chicken prep)
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Are all current working documents available and being signed off correctly?
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Are allergy notices prominently displayed?
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Are the clean as you go routines being followed?
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Have the cleaning records been signed daily since the last audit?
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Are cleaning bottles being changed daily and signed for on the cleaning record? Are there any non-permitted chemicals/ equipment in use?
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Is low level cleaning satisfactory?
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Is the correct colour coded equipment being used, properly sanitised and in good working order?
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Are working surfaces free from debris and litter? Is the area free from broken or damaged equpment?
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Are glass panels intact?
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Is the general appearance of the counter satisfactory?
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Is all stock in the back chillers sealed/ re-sealed, date labelled and in date?
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Are all units running at the correct temperatures?
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Is all chilled stock being placed in refrigeration within 30 minutes and is the cold chain maintained when products moved from one area to another?
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Are the products in first class condition? Non- conformances relating to food safety only
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Are partners aware of how to control the time product is left on display for and the maximum amount of time on display for each product?
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Assess partners understanding of the signs of pest infestation and action that would be taken
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Are products being correctly used, stored and rotated and damaged stock dealt with correctly?
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Are the correct handling and perpetration skills being used in the raw food area, including the "spitting" of chickens? Are all the products date coded and in date?
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Have the cook/holding/ display temperatures been recorded correctly since the last audit, are the products being cooked correctly in their batches?<br><br>Are probes being used correctly?
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Are temperature probes being used correctly?
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Are all items that can be tainted by other produce being separated? Are large and small chickens being cooked separately?
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Are there good supplies of clean, preheated display dishes and trays? Is there a supply of customer utensils and packaging? (where applicable)
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Is fat being drained correctly and stored in the designated area? (where applicable)
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Is the temperature of each item microwaved checked and recorded?
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Are the condiments being offered all date coded and rotated correctly?
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Do partners wash hands after handling money but before handling food? Is alcohol gel in use when only one partner on duty when handling money?
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Are the appropriate thermometers and probe ends available and are they maintained and in working order?
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Please provide details of any observations to be reported for the Rotisserie and hot food section
Rotisserie/hot food temperature checks
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Cook temperature. Detail name and type of product and temp in deg.C
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Hold temperature. Detail name and type of product and temp in deg.C
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Display temperature. Detail name and type of product and temp in deg.C
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Microwave temperature. Detail name and type of product and temp in deg.C
Cafe (including prep are where applicable)
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Are partners adhering to the hygiene standards required in the essential instructions on dress and appearance for branches and the essential instructions for open food handlers?
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Access partner understanding of the process of changing clothing and hand washing when moving between counters (including moving between raw and ready to eat counters or the shop floor
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Are all current working documents available and being signed off correctly?
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Are allergy notices prominently displayed?
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Are the clean as you go routines being followed?
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Have the cleaning records been signed daily since the last audit?
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Are cleaning bottles being changed daily and signed for on the cleaning record? Are there any non-permitted chemicals/ equipment in use?
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Is low level cleaning satisfactory?
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Is the correct colour coded equipment being used, properly sanitised and in good working order?
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Are working surfaces free from debris and litter? Is the area free from broken or damaged equpment?
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Is the general appearance of the counter satisfactory?
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Is all stock in the back chillers sealed/ re-sealed, date labelled and in date?
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Is the correct waste being put in the correct bins, in the correct bags and located in the correct area?
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Are all units running at the correct temperatures?
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Have manual temperature checks been recorded and actioned? Blocks in place where appropriate?
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Is all chilled stock being placed in refrigeration within 30 minutes and is the cold chain maintained when products moved from one area to another?
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Are the products in first class condition? Non-conformances relating to food safety only.
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Are the display dates on the back of the tickets on today's date or longer?
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Where dates are extending into the following month, do labels include the month?
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Are products being correctly used, stored and rotated and damaged stock dealt with correctly?
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Assess partners understanding of the signs of pest infestation and action that would be taken
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Have the cook/holding/ display temperatures been recorded correctly since the last audit, are the products being cooked correctly in their batches?<br><br>Are probes being used correctly?
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New world cafe- Are raw and RTE products segregated during storage and handling? Do partners understand why?
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Are there good supplies of clean, preheated display dishes and trays? Is there a supply of customer utensils and packaging? (where applicable)
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Is the temperature of each item microwaved checked and recorded?
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Are the condiments being offered all date coded and rotated correctly?
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Do partners wash hands after handling money but before handling food? Is alcohol gel in use when only one partner on duty when handling money?
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Are the appropriate thermometers and probe ends available and are they maintained and in working order?
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Please provide details of any observations to be reported for the Cafe
Cafe food temperature checks
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Cook temperature. Detail name and type of product and temp in deg.C
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Hold temperature. Detail name and type of product and temp in deg.C
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Display temperature. Detail name and type of product and temp in deg.C
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Microwave temperature. Detail name and type of product and temp in deg.C
PDR
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Are partners adhering to the hygiene standards required in the essential instructions on dress and appearance for branches and the essential instructions for open food handlers?
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Is clothing being removed when partners go for their break, visit the shop floor to do the shopping etc? assess Partner understanding.
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Is alcohol sanitiser present in the dining room? Cash handling dining rooms only
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Are all current working documents available and being signed off correctly?
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Are cleaning bottles being changed daily and signed for on the cleaning record? Are there any non-permitted chemicals/ equipment in use?
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Is low level cleaning satisfactory?
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Is the correct colour coded equipment being used, properly sanitised and in good working order?
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Are working surfaces free from debris and litter? Is the area free from broken or damaged equpment?
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Is the general appearance of the PDR satisfactory?
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Is all stock in the back chillers sealed/ re-sealed, date labelled and in date?
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Is the correct waste being put in the correct bins, in the correct bags and located in the correct area?
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Have manual temperature checks been recorded and actioned? Blocks in place where appropriate?
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Is the cold chain maintained when products are moved from one area to another?
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Is all open stock labelled with a use by/ best before date, are products that have been removed from bulk packs labelled up?
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Assess partners understanding of the signs of pest infestation and action that would be taken
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Are the condiments being offered all date coded and rotated correctly?
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Are temperature probes being used correctly?
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Are filled rolls and sandwiches correctly dated? Are split bulk packs labelled correctly?
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Are vending machines clean?
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Are raw and RTE products segregated during storage and handling? Do PArtners understand why?
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Does the branch have a Samba vending machine which contains smoothies/ juice? If yes, are the temperatures being monitored and recorded on WAHS 391?
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Are Waitrose own label products in use where available?
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Is the appropriate probe available in the section?
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Is the PDR allergen sign displayed? (Sign no. 1.214)
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Please provide details of any observations to be reported for the PDR
PDR Temperature Checks
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Cook temperature. Detail name and type of product and temp in deg.C
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Hold temperature. Detail name and type of product and temp in deg.C
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Display temperature. Detail name and type of product and temp in deg.C
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Microwave temperature. Detail name and type of product and temp in deg.C
Fish
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Are Partners adhering to the hygiene standards required in the essential instructions on dress and appearance for branches and the essential instructions for open food handlers?
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Assess partner understanding of the process of changing clothing when moving between counters
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Is alcohol sanitiser available on the fish counter?
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Are allergy notices prominently displayed?
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Are the clean as you go routines being followed?
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Are all current working documents available and being signed off correctly?
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Are cleaning bottles changed daily and signed for on the cleaning record? Are there any non-permitted chemicals/ equipment in use?
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Is the correct colour coded equipment being used, properly sanitised and in good working order?
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Are working surfaces free from debris and litter? Is the counter free from broken or damaged equipment?
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Are glass panels intact?
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Is the general appearance of the counter satisfactory?
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Is all stock in the back chillers sealed/ re-sealed, date labelled and in date?
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Is the correct waste being placed in the correct bins with correct bags and located in the correct area?
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Are all units running at the correct temperatures?
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Have manual temperature checks been recorded and actioned?
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Is all chilled stock being placed in refrigeration within 30 minutes and is the cold chain maintained when products moved from one area to another?
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Are the products in first class condition? Non- conformances relating to food safety only
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Are the display dates on the back of the tickets on today's date or longer?
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Where dates are extending into the following month, do labels include the month?
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Are products being correctly stored, rotated and damaged stock dealt with correctly?
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Are partners aware of the signs of pest infestation and the location of baits?
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Is the correct garnish on counter and in use & no unpermitted display items in, on or around the counter?
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Are raw and cooked fish segregated in storage & when on display?
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Are MSC (Marine Stewardship Council) same species products being segregated from non-MSC products in storage with counter display ticket?
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Is the counter layout correct eg placement of raw, smoked, breaded etc?
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Are MSC same species products segregated from non MSC products on display?
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Is a copy of the branch MSC site agreement available to be seen?
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Are partners aware of the MSC procedures?
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Are the correct disciplines being applied when handling ready to eat fish products?
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Are shellfish health mark control slips being retained in date order for the specified period of 60 days?
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Are MSC labels being retained for the period of 6 months?
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Are all MSC products on display with a ticket with the MSC logo on?
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Are MSC inspection reports being filed with the docs & certs folder?
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Is low level cleaning satisfactory?
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Is the height of the display satisfactory? Are load levels exceeded?
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Is organisproduce clearly marked?
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Are the appropriate thermometers and probe neds available and maintained in working order?
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Please provide details of any observations to be reported for the fish section.
Meat Counter
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Have all beef and veal traceability records been accurately completed, checked for gaps and notes of action taken?
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Are the beef labelling, and raw beef notices in place?
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Are Partners adhering to the hygiene standards required in the essential instructions on dress and appearance for branches and the essential instructions for open food handlers?
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Assess partner understanding of the process of changing clothing when moving between counters
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Are all current working documents available and being signed off correctly?
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Are allergy notices prominently displayed?
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Are the clean as you go routines being followed?
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Are cleaning bottles changed dailyand signed for on the cleaning record? Are there any non-permitted chemicals/ equipment in use?
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Is the correct colour coded equipment being used, properly sanitised and in good working order?
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Are working surfaces free from debris and litter? Is the counter free from broken or damaged equipment?
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Animal by products waste: <br><br>Is the correct waste being placed in the bin on the meat/fish counter and rotisserie prep room
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Are glass panels intact?
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Is the general appearance of the counter satisfactory?
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Is all stock in the back chillers sealed/ re-sealed, date labelled and in date?
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Is the correct waste being placed in the correct bins with correct bags and located in the correct area?
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Are all units running at the correct temperatures?
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Have manual temperature checks been recorded and actioned?
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Is all chilled stock being placed in refrigeration within 30 minutes and is the cold chain maintained when products moved from one area to another?
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Are the products in first class condition? Non- conformances relating to food safety only
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Are the display dates on the back of the tickets on today's date or longer?
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Where dates are extending into the following month, do labels include the month?
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Are products being correctly stored, rotated and damaged stock dealt with correctly?
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Are partners aware of the signs of pest infestation and the location of baits?
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Are products segregated correctly on the counter? Bacon if present must be segregated
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Is the correct garnish on counter and in use & no unpermitted display items in, on or around the counter?
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Is the height of the display satisfactory? Are load levels exceeded?
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Is organic produce clearly marked?
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Are the appropriate thermometers and probe ends available and maintained in working order?
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Please provide any observations to be reported for the meat counter
FVH (including prep. room)
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Are the clean as you go routines being followed?
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Are all current working documents available and being signed off correctly?
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Are all units running at the correct temperatures?
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Have manual temperature checks been recorded and actioned?
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Is all chilled stock being placed in refrigeration within 30 minutes and is the cold chain maintained when products moved from one area to another?
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Are the products in first class condition? Non- conformances relating to food safety only
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Are products being correctly stored, rotated and damaged stock dealt with correctly?
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Are partners aware of the signs of pest infestation and the location of baits?
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Is organic produce clearly marked?
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Are the statutory requirements for the display of products stating the country of origin, quality and class being maintained?
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Are the case end labels present in the IFCO trays?
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How many checks out of the 10 carried out were incorrect?
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If any tray end labels are not present - it is because of...
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Please provide details of any observations to be reported for the FVH section
FVH Product Samples for Country of Origin X10
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Please detail: Name, Organic? Country on case label, Country on shelf edge ticket, product type/ log number for each sampled line
Warehouse
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Is there any evidence of partners visiting the refuse area in open food clothing?
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Are clean as you go routines being followed? Are floors in the unloading bay, refuse area and warehouse free from bebris?
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Are all current working documents available and being signed off correctly?
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Is the correct waste being placed in the correct bins with correct bags and located in the correct area?
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Is all chilled stock being placed in refrigeration within 30 minutes and is the cold chain maintained when products moved from one area to another?
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Are products being correctly stored, rotated and damaged stock dealt with correctly?
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Are partners aware of the signs of pest infestation and the location of baits?
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Is the cleaning rota up to date for chillers and freezers?
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Are the correct unloading procedures being followed? Are trailer temperatures being recorded on the delivery document including the depot temperatures?
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Are cold rooms/ Freezers running at the correct temperatures?
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Is Ice Cream stored at the furthest point from the freezer door?
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Are the plastic curtains present in the cold rooms/ freezers?
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Is all stock raised off the floor?
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Is waste being disposed of by the correct method and are liquids being disposed of down a foul drain?
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Please provide details of any observations to be reported for the Warehouse.
WR Deliver
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Are egg timers being used for chilled and frozen picks? Assess partner understanding of the rules for time out of refrigeration
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Are the clean as you go routines being followed?
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Are the current working documents available and being signed off correctly?
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Is all chilled stock being placed into refrigeration within 30 mins and airflow unobstructed?
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Is the cold chain maintained when chilled products are moved from one area to another?
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Are partners aware of the signs of pest infestation and location of baits?
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For van deliveries, is all stock being placed under refrigeration within 30 mins? Record Waitrose van number in notes
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For van deliveries, is the cold chain maintained when products are moved from customer/ partner assembly to bulk storage/ van? Is the ariflow unobstructed and are separate storage compartments used correctly?
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Are van delivery boxes clean in and outside?
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Are the van temperature monitoring records up to date? Record the date, time and temperature in notes.
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Please provide details of any observations to be reported for WR deliver.
Shop Floor
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Are the clean as you go routines being followed?<br><br>
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Are all units running at the correct temperatures?
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Is clothing being changed and are hands washed when moving from raw counters to ready to eat or the shop floor? Are disposables in use where necessary?
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Are simulant blocks in place for manually monitoring temperatures in chillers, display units vending and freezers?
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Are current working documents available and being signed off correctly?
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Are products being correctly stored, rotated and damaged stock dealt with correctly?
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Are partners aware of the signs of infestation and the location of baits?
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Are the customer toilets, if present, clean and tidy?
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Are the correct layout disciplines in place in the promo units?
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Are the appropriate thermometers and probe ends available and are they maintained in working order?
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Are appropriate date control documents in use for fresh foods, dry goods, pre-packed cakes?
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Please provide details of any observations to be reported for the shop floor.
Product Temperature Checks - Shop Floor Freezer
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Detail: Unit ID number, product, air temperature, product temperature, case temperature
Product Temperature Checks - Shop Floor Chiller
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Detail: Unit ID number, product, air temperature, product temperature, case temperature
Product Temperature Checks - Promo End
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Detail: Unit ID number, product, air temperature, product temperature, case temperature
Changing Rooms
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Are the male and female change areas adopting the clean as you go routines?
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Are the male and female changing areas ensuring that designated areas for protective clothing are being kept segregated from outdoor clothing
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Are the male and female toilets clean and tidy and are the correct hand cleaner and towels available?
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Are aprons removed before entering the toilet areas? Is the sign present on the door?
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Please provide details of any observations to be reported for the changing rooms
Training Records
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Training record Checks - non compliance reporting - please record level of any non-compliance to be reported and provide details.
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Is the Intermediate Food Hygiene Certificate available for the BM?
Training Record Checks
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Please record for each of a sample of: 7 partners, 2 managers, BM:<br>Name, Position<br>Completion dates of: Food hygiene level 2, food hygiene level 3, Fresh Food handling HACCP, Fresh Food Handling Managers
Date Code Checks
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Date Code Checks non compliance reporting - please detail level of any non-compliance to be reported
Ambient Date Code Checks X4
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For each of 4 products, please detail the following:<br>Product name, Date on product, 'use by' or 'best before'?, is it out of code?
Fresh Product Code Checks X6
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For each of 6 products, please detail the following:<br>Product name, date on product, 'use by' or 'best before'?, is it out of code?
Urgent Communication Checks
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Have all urgent communication checks been checked hourly and passed to the appropriate personnel?
Communication Checks
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For a sample of 5 urgent communications, please detail:<br>Communication reference number, time received, time acknowledged.<br>Non-conformance is over an hour between the 2 times.