Forbes - Housekeeping Turndown Service

Turndown is provided automatically

Turndown is provided automatically or the guest is prominently invited to call to request service

Turndown service is provided in a timely, convenient and discreet manner so that the guest does not feel disturbed

During evening service, an effort is made to set an appropriate atmosphere

During evening service, bedding is neatly prepared

During evening service, shoes left out in the room are paired and neatly placed near where the guest had left them, out of high traffic areas

During evening service, clothing left around the room is neatly folded or draped and left within immediate guest view

During evening service, all printed products, including newspapers, magazines and hotel collateral, are straightened. The wastebaskets are emptied

During evening service, the bathroom counter, sink, shower and tub are cleaned

If depleted, during evening service, amenities are plentifully supplied

During evening service, the guest's toiletries are neatly arranged. They are displayed on a liner or shelf

During evening service, towels and robes are automatically replaced, unless the guest chooses to participate in an environmental preference program. All replaced linens are neatly displayed and in excellent condition

Evening service includes a noteworthy or thoughtful element

If a housekeeping turndown attendant is encountered, they are very polite, well-groomed and professional