Forbes - Housekeeping Turndown Service

Evening service is provided automatically.

Evening service is provided automatically or the guest is prominently invited to call to request service

Evening service is provided in a timely, convenient and discreet manner so that the guest does not feel disturbed

During evening service, an effort is made to set an appropriate atmosphere

During evening service, bedding is neatly prepared. If decorative items are removed, they are discreetly stored

During evening service, shoes left out in the room are paired and neatly placed near where the guest had left them, out of high traffice areas.

During evening service, clothing left around the room is neatly folded or draped and left within immediate guest view

The bedroom is tidied, with significant debris removed from the floor and furnishings; wastebaskets are emptied and reading materials are straightened.

During evening service, the bathroom counter, sink, shower and tub are cleaned

Bedroom and bathroom amenities are sufficiently supplied to last until the next service.

During evening service, the guest's toiletries are neatly arranged.

High quality underliners are used for toiletaries on vanity or counter surfaces, but not under items on narrow shelves.

During evening service, used bathroom linens are removed and neatly replaced, unless the guest chooses to participate in an environmental preference program.

all fresh bathroom linens are clean and in excellent condition.

If a guest opts into an environmental preference program, their requests are honored.

If a housekeeping turndown attendant is encountered, they are very polite and professional. Their appearance is consistent with the property style and demonstrates a strong sense of personal care and hygiene.