FORS (Fleet Operator Recognition Scheme) Standard - Individual Silver Audit

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4 Silver and Gold accreditation

4.1 Silver progression

S1 FORS Bronze Requirement - To maintain the requirements of the FORS Bronze accreditation awarded. Purpose - To ensure that minimum operating standards are maintained and FORS obligations are upheld.

• S1 FORS operators applying for initial FORS Silver accreditation shall:<br>• Be FORS Bronze accredited with at least 45 calendar days before its expiry date.

  Yes

  No

  N/A

• S1 FORS operators applying for re-approval of FORS Silver accreditation shall:<br>• Be FORS Bronze accredited with at least 45 calendar days before its expiry date<br>• Be FORS Silver accredited with at least 45 calendar days before its expiry date.

  Yes

  No

  N/A

S2 Performance data Requirement - To actively monitor and manage operational performance. Purpose - To improve operational performance, reduce costs and minimise impact on the environment.

• S2 FORS operators shall complete the FORS progression data report for all vehicles in scope of FORS accreditation that includes the following operational performance indicators:<br>• Total distance travelled and fuel used by vehicle type<br>• Total road traffic collision and incident data by vehicle type<br>• Total Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) reportable incident data<br>• Total transport related fines and penalty charges.

  Yes

  No

  N/A

• S2 Fuel usage and distance travelled shall be used to calculate and report CO2, NOX and Particulate Matter emissions.

  Yes

  No

  N/A

• S2 On initial FORS Silver accreditation, the FORS progression data report shall cover a minimum of a three month baseline period prior to the date of submission.

  Yes

  No

  N/A

• S2 At FORS Silver re-approval, the FORS progression data report shall cover the 12 months prior to the date of submission.

  Yes

  No

  N/A

• S2 An operational performance action plan shall be documented that includes:<br>• Performance indicators and the operational targets to be achieved<br>• Activities required to achieve or maintain operational targets<br>• Methods of data capture and active monitoring.

  Yes

  No

  N/A

• S2 Data capture and monitoring tools should include:<br>• Fleet management system<br>• Vehicle telematics<br>• Insurance reports<br>• Fuel card reports<br>• Penalty Charge Notice (PCN) management.

  Yes

  No

  N/A

• S2 FORS operators accredited under multi-operating centre accreditation (MOCA) may elect to progress to Silver at individual operating centres. In this case, performance data for the relevant operating centres shall be provided.

  Yes

  No

  N/A

• S2 The FORS progression data report available on FORS online shall be used to submit the required performance indicators.

  Yes

  No

  N/A

• S2 Road traffic collision and incident data should be entered into the FORS Collision Manager tool.

  Yes

  No

  N/A

NOTE: The FORS progression data report and operational performance action plan shall be:

• • Retained in accordance with requirement M2

  Yes

  No

  N/A

• • Communicated in accordance with requirement M5

  Yes

  No

  N/A

S3 Fuel, emissions and air quality Requirement - To commit to reducing fuel consumption and vehicle emissions. Purpose - To improve operational performance and minimise negative impacts on the environment.

• S3 FORS operators shall have a policy and supporting procedures in place that commit to reducing fuel consumption and minimising environmental impact.

  Yes

  No

  N/A

• S3 The commitment to reducing fuel consumption and minimising environmental impact shall be a development on the FORS Bronze requirement O2 and include:<br>• Evidence of the Fuel and Emissions Champion’s competence<br>• Details of fleet performance management that enables effective and efficient analysis<br>• The fuel efficiency and emissions reduction initiatives that are in place or are included in the operational performance action plan.

  Yes

  No

  N/A

NOTE: The policy, procedures and records relevant to fuel and emissions shall be:

• • Documented and reviewed in accordance with requirement M1

  Yes

  No

  N/A

• • Retained in accordance with requirement M2

  Yes

  No

  N/A

• • Communicated in accordance with requirement M5

  Yes

  No

  N/A

• • Consistent with the FORS Professional Development requirements at Annexes 1 and 2

  Yes

  No

  N/A

• • Performance managed in accordance with requirement S2

  Yes

  No

  N/A

S4 Road risk Requirement - To investigate and analyse road traffic collisions, incidents and near-misses. Purpose - To determine any trends in road traffic collisions, incidents and near-misses to prevent recurrence and minimise road risk.

• S4 FORS operators shall have a policy and supporting procedures in place that commit to managing work-related road risk.

  Yes

  No

  N/A

• S4 The commitment to managing work-related road risk shall be a development on the FORS Bronze requirement O3 and include:<br>• Evidence of the Road Risk Champion’s competence<br>• Details of road risk data management to enable effective and efficient analysis<br>• The road risk initiatives, campaigns and training that are in place or are included in the operational performance action plan<br>• Evidence of a review with the insurance provider within the previous 12 months to assess the road risk profile and claims handling.

  Yes

  No

  N/A

• S4 The review with the insurance provider may be evidenced through a diary or calendar entry, email confirmation or a dated insurance report.

  Yes

  No

  N/A

NOTE: The policy, procedures and records relevant to road risk shall be:

• • Documented and reviewed in accordance with requirement M1

  Yes

  No

  N/A

• • Retained in accordance with requirement M2

  Yes

  No

  N/A

• • Communicated in accordance with requirement M5

  Yes

  No

  N/A

• • Consistent with the FORS Professional Development requirements at Annexes 1 and 2

  Yes

  No

  N/A

• • Performance managed in accordance with requirement S2

  Yes

  No

  N/A

S5 Professional development Requirement - To professionally develop drivers and other staff involved in the fleet operation, through progressive FORS Professional Development. Purpose - To ensure all staff maintain the knowledge, skills and attitude to conduct their duties safely, professionally and with consideration to the environment.

• S5 The mandatory FORS Professional Development requirements shall be completed as set out at Annex 1 (for drivers) and Annex 2 (for managers). This means the requirements at both Bronze and Silver apply.

  Yes

  No

  N/A

• S5 FORS operators shall maintain and implement PDPs that identify and document progressive FORS Professional Development relevant to the specific roles and responsibilities of drivers, the responsible person and all other staff involved in the fleet operation.

  Yes

  No

  N/A

• S5 The amount of Driver Certificate of Professional Competence (CPC) training to be completed by drivers every five years should be seen by responsible persons and other staff involved in the fleet operation as a guide for their own professional development.

  Yes

  No

  N/A

• S5 To introduce new talent into the profession, fleet operations should make an effort to include driver licence acquisition training, according to their means, within their FORS Professional Development.

  Yes

  No

  N/A

• S5 To allow for ongoing driver turnover and recruitment, a 10 per cent tolerance in the number of drivers that have undertaken FORS Professional Development may be accepted. This tolerance shall be fully justified at audit.

  Yes

  No

  N/A

NOTE: FORS Professional Development shall be:

• • Documented and reviewed in accordance with requirement M1

  Yes

  No

  N/A

• • Retained in accordance with requirement M2

  Yes

  No

  N/A

• • Communicated in accordance with requirement M5

  Yes

  No

  N/A

• • Developed in accordance with the FORS Professional Development requirements at Annex 1 (for drivers) and Annex 2 (for managers)

  Yes

  No

  N/A

• • Evidenced using the FORS Professional training register

  Yes

  No

  N/A

S6 Vehicle safety equipment Requirement - To ensure HGVs have enhanced safety equipment fitted to help protect vulnerable road users. Purpose - To minimise the probability and severity of collisions involving vulnerable road users.

• S6 FORS operators shall ensure that all HGVs are fitted with enhanced safety equipment designed to reduce the risk of close-proximity collisions involving vulnerable road users.

  Yes

  No

  N/A

• S6 Vulnerable road user safety equipment shall include:<br>• Blind spot vision aids that provide the driver with a full view of the near-side vehicle blind spot<br>• An audible warning system that alerts other road users of left-turn and reversing manoeuvres.

  Yes

  No

  N/A

• S6 Evidence that HGVs are fitted with enhanced vulnerable road user safety equipment shall be provided using the FORS Vehicle safety equipment report, supported by:<br>• Permit scheme records or register<br>• A selection of photographs of safety equipment fitted<br>• Invoices from safety equipment suppliers.

  Yes

  No

  N/A

• S6 Regional or city vehicle permits relating to safety requirements may also be included as evidence, where applicable, so long as they meet or exceed the FORS Standard.

  Yes

  No

  N/A

• S6 Blind spot vision aids shall include:<br>• A camera system that monitors the near-side vehicle blind spot<br>• An in-cab display screen to provide the driver with a view of the near-side blind spot<br>• An in-cab audible warning system to alert the driver of other road users in the near-side blind spot.

  Yes

  No

  N/A

• S6 Where the driver has full view of the nearside blind spot area by direct vision, such as a left-hand drive vehicle, the camera system and in-cab display screen is not required.

  Yes

  No

  N/A

• S6 Rigid goods vehicles over 7.5 tonnes gross vehicle weight shall be fitted with a camera system that monitors the rear vehicle blind spot.

  Yes

  No

  N/A

• S6 Camera systems should also:<br>• Monitor front and off-side blind spots<br>• Be able to digitally record incidents and assist in driver training and development.

  Yes

  No

  N/A

• S6 To allow for older vehicles in the fleet replacement cycle, a tolerance in the number of vehicles fitted with camera systems may be accepted for vehicles registered before 1 January 2015 where there is not a contractual or permit requirement. This tolerance shall be<br>fully justified at audit. If this tolerance is permitted, older vehicles not fitted with camera systems shall be fitted with an alternative blind spot vision aid such as a Fresnel Lens.

  Yes

  No

  N/A

• S6 An audible system that warns other road users of a left-turn and reversing vehicle manoeuvre shall be fitted. The audible system:<br>• Shall activate when the left-turn indicator is engaged<br>• Should be fitted with a manual switch to mute the sound when required, such as operating between 23:30 and 07:00 in urban areas<br>• May be supplemented with a visual warning to vulnerable road users.

  Yes

  No

  N/A

• S6 Vehicles operating in countries that drive on the right-hand side of the road should be fitted with an audible system that warns other road users of a right-turn vehicle manoeuvre.

  Yes

  No

  N/A

NOTE: Vehicle equipment relevant to vulnerable road user safety shall be:

• • Communicated in accordance with requirement M5

  Yes

  No

  N/A

• • Included in daily walkaround checks in accordance with requirement V2

  Yes

  No

  N/A

• • Included in Professional Development Plans in accordance with requirement D4

  Yes

  No

  N/A

S7 Noise pollution Requirement - To conduct and comply with a noise impact assessment at operating centres and noise sensitive locations. Purpose - To minimise noise pollution and its impact on local communities.

• S7 FORS operators shall assess the noise impacts of operational activities, driver behaviour and equipment used at operating centres and relevant customer locations.

  Yes

  No

  N/A

• S7 The noise impact assessment shall include:<br>• A review of the noise sensitivity at operating centres<br>• The noise levels of vehicles and operational equipment<br>• Potential and predicted noise pollution and who could be affected<br>• Noise pollution reduction measures such as vehicle specification, equipment and procedures<br>• A code of practice to communicate appropriate driver behaviour.

  Yes

  No

  N/A

• S7 The organisation chart at Bronze requirement M4 shall be updated to include the person with continuous and effective responsibility for noise pollution measures (Champion).

  Yes

  No

  N/A

• S7 FORS operators may use the FORS Noise Assessment template to help evidence this requirement.

  Yes

  No

  N/A

NOTE: The noise assessment shall be:

• • Documented and reviewed in accordance with requirement M1

  Yes

  No

  N/A

• • Retained in accordance with requirement M2

  Yes

  No

  N/A

• • Communicated in accordance with requirement M5

  Yes

  No

  N/A

S8 Internal communications Requirement - To actively promote FORS and the requirements of the FORS Standard across the organisation. Purpose - To raise awareness of road risk, environment impact, efficiency and terrorist threat and achieve long-term behaviour change.

• S8 FORS operators shall have an annual campaign plan in place to communicate topical issues that are relevant to FORS and the fleet operation.

  Yes

  No

  N/A

• S8 At FORS Silver re-approval, relevant internal communications for the previous 12 months shall also be demonstrated.

  Yes

  No

  N/A

• S8 Internal communications campaigns should utilise relevant materials and resources published by FORS, industry bodies, campaign groups and government agencies, such as:<br>• Department for Transport ‘Think!’ campaign<br>• Driver and Vehicle Standards Agency (DVSA)<br>• Health and Safety Executive<br>• Highways authorities.

  Yes

  No

  N/A

• S8 Each campaign should have clear objectives and measures of success and be managed by the relevant person with continuous and effective responsibility for the campaign issue.

  Yes

  No

  N/A

• S8 Campaigns may use a mix of communication methods such as:<br>• Workplace posters<br>• Toolbox talks<br>• Driver action cards<br>• In-cab signage.

  Yes

  No

  N/A

NOTE: Internal campaigns shall be:

• • Consistent with requirement M5

  Yes

  No

  N/A

• • Retained in accordance with requirement M2

  Yes

  No

  N/A

S9 Sub-contracted services Requirement - To require FORS accreditation throughout sub-contracted services that are delivered on behalf of FORS-specifying clients. Purpose - To ensure that all fleet operators, drivers and vehicles working on behalf of FORS-specifying clients comply with consistent operating standards.

• S9 Where FORS accreditation is specified in contracts, FORS operators shall incorporate a flow down clause in the terms of sub-contract agreements that require the provision of fleet operations, vehicles and drivers at FORS Silver level of accreditation.

  Yes

  No

  N/A

• S9 Sub-contract services include the providers of:<br>• Hired services to deliver the client contract<br>• Temporary drivers<br>• Temporary vehicles.

  Yes

  No

  N/A

• S9 Sub-contracted services should be monitored to ensure FORS Silver level of accreditation has been achieved, implemented and complied with.

  Yes

  No

  N/A

NOTE: Sub-contracted service agreements and compliance records shall be:

• • Documented and reviewed in accordance with requirement M1

  Yes

  No

  N/A

• • Retained in accordance with requirement M2

  Yes

  No

  N/A