Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Tools and Processes
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Has an understanding of how to brew and sweeten tea<br>- the differences in sweet and unsweetened tea containers<br>- what signs indicate tea has been sweetened
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Understands how to mix regular and diet lemonade
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Knowledgable on procedures for filling ice bins<br>- closes the back bin when not using it<br>- kicks ice out of the way<br>- ensures scoops are in their holsters
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Can stock all paper items on front and knows where they can be found in the back
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Can properly stock the Lowboy<br>- where to find the items <br>- leaves vents unblocked<br>
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Can properly stock sauces and knows where to find them in the back
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Understands what to do in the bagging area if they need to bag for themselves
Position Competencies
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Exhibits CORE 4 behaviors at all times<br>- They are on a stage!
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Constantly aware of the guests on front<br>- "Prairie Dog Awareness"
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Can verbalized and executes their individual responsibilities for their shift (It will be on their register)
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Looks for opportunities to perform 2MS behaviors <br><br>-Is knowledgable in this area
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Keeps their area clean as viewed by themselves and guests <br>- no liquid<br>- trash or paper clutter<br>- lids or cup clutter<br>- folded drink towel<br>- keeps front of counter clear