Title Page
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Charnwood Borough Council, Southfield Road, Loughborough, Leicestershire, LE11 2TX
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Trade as / Town
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Conducted on
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Officer
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Food Business Operator
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Premises Address
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Premises Telephone Number
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Email address
Premises History
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Issues at last inspection
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Previous schedule
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Civica checked
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Current registration
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Date of latest registration
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Previous risk rating
- A
- B
- C
- D
- E
- Unrated
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Previous FHRS
- 0
- 1
- 2
- 3
- 4
- 5
- Not applicable
Premises
Premises Details
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Description of business
- Retail Handling only
- Retail and limited preparation
- Raw meat butcher
- Low Risk Manufacturer e.g Cake Maker
- Ice Cream Van
- Mobile Confectionary e.g Donuts, Candy Floss
- Warehouse / Distribution
- Public House (Wet Sales)
- Other
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Opening times
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Add media
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Mobile number
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Head Office
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Primary Authority
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Food Hazards / Significant Risks
- Open Raw
- Open RTE
- Low risk foods
- High risk wrapped
- Frozen
- Allergy free food
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Other Food Types
Staff / Customers Details
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Name
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Position
- Food Business Operator
- Manager
- Head Chef
- Chef
- Cook
- Kitchen Assistant
- Staff Member
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First Language
- Chinese
- English
- Bengali
- Polish
- Punjabi
- Urdu
- Arabic
- Turkish
- Mandarin
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Number of staff
- 0-10
- 10-20
- 20-50
- 50 +
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Staff Interviewed
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Number of customers
- <20
- 20-50
- 50-100
- 200-300
- 500+
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Vulnerable Groups
- Hospital
- Nursery
- Elderly
- None
Temperature Control
Fridges and Freezers
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Does any of the refrigeration equipment contain high risk food (incl freezers)
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How many refrigeration units
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 10 plus
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Where are they located
- Shop floor
- Mobile Vehicle
- Main kitchen
- Preparation room
- Bar
- Cellar
- Dry store
- Garage
- First floor storage
- Front Servery
- Walk in Fridge
- Walk in Freezer
- Other
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Non compliant units
Unit
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Type
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Location
- Shop floor
- Mobile Vehicle
- Main kitchen
- Preparation room
- Bar
- Cellar
- Dry store
- Garage
- First floor storage
- Front Servery
- Walk in Fridge
- Walk in Freezer
- Other
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Condition
- Damaged / Split seals
- Dirty seals
- Dirty interior
- Dirty handles
- Rusty shelving
- Damaged exterior
- Damaged interior
- Damaged handles
- Damaged top
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Add media
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Officers temperature reading (degrees C)
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Temperature monitoring equipment
- Probe
- Display
- Gauge
- IR
- None
- Food substitute
Cleaning
Cleaning
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Is there an effective cleaning regime for structure / fittings
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Cleaning
- Hot soapy water
- Trigger spray cleaner
- Cold water only
- Anti bacterial cleaner
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Is there an effective cleaning regime for food equipment and food contact surfaces
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Cleaning
- Hot soapy water
- Trigger spray cleaner
- Cold water only
- Anti bacterial cleaner
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Are staff trained to use cleaning chemicals
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Ecoli O157 Risk
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2 stage cleaning and disinfection in place
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Stage 1
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Cleaning
- Hot soapy water
- Trigger spray cleaner
- Cold water only
- Anti bacterial cleaner
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Method
- Reusable cloths / scourer
- Disposable cloths / roll
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Stage 2
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Disinfection
- Anti Bacterial Spray
- None
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Method
- Reusable cloths / scourer
- Disposable cloths / roll
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Brand
- Asda
- Dettol
- Aldi
- Tesco
- Sainsbury
- Astonish
- Chemex Uk
- Clean Pro / Clean Pro Plus
- Clover Chemicals
- Ecolab
- Happy Shopper
- Jangro
- Jeyes
- Milton
- Nilco
- Star drops
- D10
- Other
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Details
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British Standard
- BSEN1276:1997
- BSEN13697:2001
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Contact time
- Instant
- 30 seconds
- 1 minute
- 5 minutes
- >5 minutes
- Left to dry
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Dilution rate
- Ready to Use
- Dosing System
- Other
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Further Details
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Details
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What type of cloths are you using
- Disposable
- Reuseable
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Cleaning
- Cold water
- Cold water and bleach / detergent
- Hot water
- Hot water and bleach / detergent
- Washing machine >82 degrees
- Washing machine <60 degrees
- Boiling water and detergent
Cooking / Contamination of open food
Cooking
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Safe cooking / handling procedures
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Hot holding
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Type of unit
- Bain Marie
- Hot Cupboard
- Rice Cooker
- Soup kettle
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Is the unit running at the correct temperature
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Is the risk of contamination of open food adequately managed
HACCP / Documentation / Staff Training
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Does the business require a documented system
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Pre requisites
- Cleaning
- Pest Control
- Training
- Maintenance
- Stock control
- Food Policy e.g recall, foreign body policy etc
- Waste Disposal
Documented systems
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Is there a documented food safety system
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Food Safety System
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Details
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Is there traceability on site for food items
In house documented system
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Records
- Cold temperatures
- Cooked temperatures
- Delivery records
- Cleaning schedule
- Internal Audits
- Staff questionnaire
- Pest control
- Sampling records
- Buffet record
- Hot holding
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Alternative record keeping
Staff Training
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Are staff adequately trained in food safety
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Sickness policy are staff aware
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Use 48 hours clear
Rooms / Layout
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Is all structure and equipment compliant with regulation 852
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Is there suitable waste provision / storage / disposal
Issue
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Location
- Shop floor
- Mobile Vehicle
- Main kitchen
- Preparation room
- Bar
- Cellar
- Dry store
- Garage
- First floor storage
- Front Servery
- Walk in Fridge
- Walk in Freezer
- Other
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undefined
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Detail
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Add media
Pest Control
Pest control
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Is the premises free from pests
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Pest(s) present on site
- Rats
- Mice
- Cockroaches
- Flies
- Ants
- Stored product insects
- Insects - General
- Birds / Vertebrates
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Response by FBO
- Nothing
- Contacted contractor
- DIY
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Does the business carry out its own pest checks
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Is there a pest control contract
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Company
- Rentokill
- Nottingham Pest
- Ecolabs
- Pest Force
- Target
- Pest Away
- Four Seasons
- Conquer
- Mitie
- First class hygiene
- Cannon
- Interserve
- Other
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Other provide details
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Pests listed
- Rodents
- Insects
- Birds
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Date of last visit
Allergen Control
Allergen Management and Training
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There are 14 allergens as follows Milk, Eggs, Molluscs, Crustaceans, Nuts, Tree Nuts, Celery, Mustard, Gluten containing cereals, Soya, Lupin and Sulphites
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Allergen information awareness demonstrated on questioning (provide details)
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Systems in place for providing information to customers
- Signage on display in customer area
- Use of allergen matrix or equivalent
- Ingredients on menus
- Online information
- Verbally communicated
- None
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Referral to Leicestershire Trading Standards required
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PPDS food labelled as per Natashas Law
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Referral to Leicestershire Trading Standards required
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Allergen cross contamination awareness demonstrated on questioning (provide details)
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Systems in place for preventing allergen cross contamination
- Physical separation of allergen ingredients in storage
- Hygiene controls in place between allergen handling (further details)
- Additional controls (further details)
- None
Allergen free food
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Are allergen free foods provided at the premises including at any events / take away / online sales
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How are allergen free food(s) provided at your business
- Open allergen free food made on premises
- Wrapped or bought in allergen free food
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Adequate controls to prevent contamination of open allergen free foods
Additional Notes
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Additional Notes
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Notes
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Extra photos
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Does the premises require a revisit
Revisit
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Revisit
Revisit
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Type
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Officer
- Stuart Adkins
- Nadine Buckland
- Laura Cowlishaw
- Denise Ingram-Hall
- Donna Shaw
- Victoria Spanovic
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Select date
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Has the revisit been carried out by the set time
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Have all legal requirements been completed
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FHRS re score
- 5
- 4
- 3
- 2
- 1
- 0
Health and Safety Interventions
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Slips Trips and Falls - Any issues noted on inspection (hazard spotting only)
Inspection Evaluation
Basis for recommendation
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Please pick the appropriate type of intervention applied this time and/or the outcome. This will determine your recommendation on the next section
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Interventions
- Unrated / New business visit
- Cat A, B or not "broadly compliant" C risk rating
- Cat C "broadly compliant" risk rating. This intervention was an inspection
- Cat C "broadly compliant" risk rating. This intervention was an audit
- Cat C "broadly compliant" risk rating. This intervention was an "other official control"
- Cat D risk rating. This intervention was an official control
- Cat D risk rating. This intervention was a non official control
- Cat E riskrating
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Any comments / areas particularly focused on at this intervention?
Recommended next intervention / alternative enforcement strategy
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Bearing in mind the requirements and options available in the Code of Practice, on the basis of information above, the following is suggested for consideration at the next due date:
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Interventions
- Inspection - Full
- Inspection - Partial
- Other official control intervention
- Non official control intervention
- Alternative Enforcement Strategy
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If "Other official control intervention" or "Non official control intervention" chosen suggest which or if "AES" suggest what
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Where a partial audit/inspection/other intervention is suggested - any particular area(s) to focus on
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Reason(s) why, where other intervention options are available, a full inspection is suggested
Photography Consent
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To help us comply with the Data Protection Act 1998, we would like your consent before we take a photograph or recording of you, your child or the vulnerable adult you are responsible for. The images would be used to help promote the Council services and events.<br>The photograph or recording may be used by the media, on Council websites, Council social media accounts, in Council or partner publications or in exhibitions<br>I have read and understood the information and give permission for Charnwood Borough Council to use the photographs/recordings as detailed above
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Name
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Add signature
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If signing on behalf of a child or person unable to sign or give verbal consent for themselves, please give their name and your relationship to them
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Name
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Relationship
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Telephone Number
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Council Officer
- Stuart Adkins
- Nadine Buckland
- Laura Cowlishaw
- Denise Ingram-Hall
- Donna Shaw
- Victoria Spanovic
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Select date
Intervention Report
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Specific Food Law under which intervention was conducted
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Food Safety Act 1990
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Food Safety & Hygiene (England) Regulations 2013
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Regulation EC No 852/2004
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Regulation EC No 178/2002
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Health and Safety at Work etc Act 1974
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Action to be taken by the food authority
- Report of visit emailed
- Letter
- Advice
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Priority Actions / Improvements Necessary
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Compliance with food hygiene and safety procedures Standards
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Compliance with food hygiene and safety procedures Additional
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Compliance with structure requirements Standards
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Compliance with structure requirements Additional
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Confidence in management / control procedures Standards
- Full Compliance
- FSM not completed
- FSM not implemented
- FSM not reviewed
- FSM unavailable
- Staff Training None
- Staff Training inadequate
- SFBB not all safe methods completed
- SFBB Diary not up to date
- SFBB Non completed 4 weekly reviews
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Confidence in management / control procedures Additional
Risk Rating (FHRS)
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(5 rating = 0-15 No score >5) (4 rating = 20 No score >10) (3 rating = 25-30 No score >10) (2 rating = 35-40 No score >15) (1 rating = 45-50 No score >20) (0 rating =>50)
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Level of current compliance (food hygiene / safety / temperature)
- 25 Almost total non compliance
- 20 General failure
- 15 Some major non compliance
- 10 Some non compliance
- 5 High standard - minor
- 0 High standard
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Level of current compliance (structure / cleaning / layout)
- 25 Almost total non compliance
- 20 General failure
- 15 Some major non compliance
- 10 Some non compliance
- 5 High standard - minor
- 0 High standard
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Risk Rating 30 = Poor record / No FSMS, 20 = Varying record / No FSMS, 10 = Satisfactory record / Progress FSMS, 5 = Good record / Effective FSMS, 0 = Excellent record / Full FSMS
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Confidence in management / control procedures
- 30 poor record / no FSMS
- 20 varying record / no FSMS
- 10 satisfactory record / progress FSMS
- 5 good record / effective FSMS
- 0 excellent record / full FSMS
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New FHRS
- 0
- 1
- 2
- 3
- 4
- 5
- Not Applicable
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New FHRS sticker issued on site
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Notes for businesses
As the food business operator of the establishment you have a right to appeal the food hygiene rating given following your inspection if you do not agree that the rating reflects the hygiene standards and management controls found at the time of the inspection.
You have 21 days (including weekends and bank holidays) from the date of receipt of this notification to lodge an appeal.
The Lead Officer for Food will review your rating and communicate the outcome of your appeal to you within 21 days. You can use the Right to Reply form as well. The purpose of the right to reply is to enable you to give an explanation of subsequent actions that have been taken to make the required improvements as detailed in any inspection letter or this report, or to explain mitigation for the circumstances at the time of inspection.
You can find further information on this at https://www.charnwood.gov.uk/pages/foodhygieneratingscheme_business -
Request for early publication of rating - As the food business operator of the establishment you may request that your new rating is published on food.gov.uk/ratings before the period in which you can appeal against the rating has elapsed. The Food Safety Team will review your request and will usually publish the rating early. If there are any issues or queries, such as the Food Safety needing to confirm your position within the business, they will contact you.
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I request the publication of the rating from the above inspection on food.gov.uk/ratings before the period in which the rating may be appealed has elapsed.
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Add signature
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Position
- Food Business Operator
- Manager
- Head Chef
- Chef
- Cook
- Kitchen Assistant
- Staff Member
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Contact Number
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Officer
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Officer Designation
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Officer email
- laura.cowlishaw@charnwood.gov.uk
- stuart.adkins@charnwood.gov.uk
- donna.shaw@charnwood.gov.uk
- vicky.spanovic@charnwood.gov.uk
- nadine.buckland@charnwood.gov.uk
- env.health@charnwood.gov.uk
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Officer telephone number
- 01509 634917
- 01509 634631
- 01509 634655
- 01509 636435
- 01509 634633
- 01509 634632
- 01509 634636
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Charnwood Borough Council, Southfield Road, Loughborough, Leicestershire, LE11 2TX https://www.charnwood.gov.uk/pages/regulatory_service
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Recipients signature report of visit form
Notes for Food Business Operator and Additional information
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The ‘Food Hygiene Rating Scheme’ is a local authority/Food Standards Agency partnership initiative. The scheme provides consumers with information about hygiene standards in food premises at the time they are inspected by local authority food safety officers to check compliance with legal requirements – the food hygiene rating given reflects the inspection findings. The purpose is to allow consumers to make informed choices about the places where they eat out or shop for food thereby encouraging businesses to improve their hygiene standards.
In order to ensure that the scheme is fair to businesses, it has been designed to include a number of safeguards. These are: an appeal procedure; a ‘right to reply’; and an opportunity to request a re-visit when improvements have been made in order to be re- assessed for a ‘new’ rating. Information for food businesses about these different safeguards is provided below -
E. coli O157 Guidance
If you handle open raw meat and vegetables as well as ready to eat foods, you must carefully manage the risk of cross contamination in your business. Guidance has been issued on E. coli O157 contamination, and its prevention. The fact sheet "E. coli O157: Cross-contamination Factsheet - Caterers" details a summary of the main controls, and the full guidance “E. coli O157 Control of Cross-contamination” is available at https://www.food.gov.uk/business-guidance/e-coli-cross-contamination-guidance -
Allergen Information
You need to provide allergen information to consumers on the food you provide, to ensure people with food allergies can identify the ingredients they need to avoid.
Please follow this link https://www.food.gov.uk/business-guidance/allergen-guidance-for-food-businesses on how you can implement the allergen information rules.
From 1 October 2021, the requirements for prepacked for direct sale (PPDS) food labelling have changed. The new labelling will help protect your consumers by providing potentially life-saving allergen information on the packaging. Any business that produces PPDS food will be required to label it with the name of the food and a full ingredients list, with allergenic ingredients emphasised within the list. Businesses need to check if their products require PPDS labelling and what they need to do to comply with the new rules. There is a checking tool on the FSA website to see if this affects your business https://www.food.gov.uk/allergen-ingredients-food-labelling-decision-tool
For further food labelling advice, see the link below and if necessary contact Trading Standards at tradingstandards@leics.gov.uk or visit www.leics.gov.uk/tradingstandards -
Charnwood Borough Council is committed to providing high quality food hygiene and inspection services. An important part of this process is to find out your views following the recent inspection of your business. Therefore, I would appreciate it if you could complete this quick survey by clicking on the following link. Please tick the appropriate boxes and provide additional information as necessary.
https://www.smartsurvey.co.uk/s/food_hygiene/