FV1 Eyes of the customer

Building sign(s) clean , in good condition and completely illuminated

Pole sign(s) clean, in good condition and completely illuminated

Neon/LED signs are clean and in good condition and lit during buisness hours

Parking lot clean and in good condition

Landscaping including plantings, flower beds, and lawn are attractive and free of weeds.

Exterior surfaces clean and in good repair

Sidewalk clean and in good condition

Windows, including front door and window sills clean and in good repair

Delivery vehicles represent positive brand image, free of third party advertising/inappropriate decals

Empty dough trays not stored publicly

Car top signs clean and in good repair, with current decals ( on or off cars)

All required decals are correct and in good condition, including store hours and credit card

Current window clings properly displayed and in good condition, i.e. recruiting

Trash cans and customer ashtrays clean, empty and in good condition (whether it os yours or not)

All Floors and baseboards are clean and in good condition (including Floor mats)

All walls are clean and in good condition (including chair rails)

all ceiling tiles and air vents are clean and in good condition

lighting fixtures clean, working and provide great illumination<br>

C-prints are framed and are not noticeably faded

counter tops clean and in good condition<br>

computer terminals & keyboards clean and in good condition, cables concealed

chalk wall with heritage photos, Manager special or Pizza Proverb decals (filled out) and chalk available

Soffit graphics complete and free of dust

Lobby is a comfortable temperature

seating and tables clean and in good condition

All restrooms are clean, stocked, well lit and in good condition

Approved hand held menus are available and menu board is current

Translites current, lit, professionally displayed and in good condition

All Posted material approved and professionally displayed (no hand writing, not faded, ect..)<br>

Retail displays stocked ,clean and in good condition, including napkin holder

Coke cooler clean, in good working condition and at proper temperature of 33-41 F

Box counter Clean and in Good condition

Posted Displays, Job aides, store map, etc. are clean and in good condition with new logo

No Personal Drinks, food or smoking in customer view

Entire store appears organized and free of clutter

all production area equipment and supplies are clean

Hot bags with new logo are clean and in good condition

Hands are being washed when required

customers are greeted with a smile, eye contact and a sincere greeting

Team members are helpful, competent and knowledgeable

there is an energetic and welcoming atmosphere. (team members are outgoing, happy & friendly)

Teamwork is active and visible- vocalizing HTA

Team members hats, pants and shirts are approved, clean and in good condition

Team Members Jackets are approved, clean and in good condition

Team Members Hair is neat and properly restrained

Team Members are clean shaven / Facial hair neatly trimmed and less then 1"

Offensive Tattoos are covered

Piercings / jewelry approved, facial/body piercings are not visible

Score