Geico Audit

• Conducted on

  Date

• Body Shop

• Prepared by

• Location
  Address

• Branch Manager

Customer Service Score

• RCS (Rental Customer Service)

• RVQ (Rental Vehicle Quality

• ESQI (Branch)

ARX Requirements

• ARX Schedule of Appointments Receive/Updated

  Yes

  No

  N/A

• Designated Parking (Y/N) & Detail

  Yes

  No

  N/A

• On site employee is ARX certified<br>

  Yes

  No

  N/A

• Does Enterprise have a suitable, designates workspace

  Yes

  No

  N/A

• Car was facilities available on-site

  Yes

  No

  N/A

Preparation

• Car class authorized

  Yes

  No

  N/A

• Car class Staged

  Yes

  No

  N/A

• Yes

  No

  N/A

• ARX reservation contacted

  Yes

  No

  N/A

• Priority Pass / Rental Ready

  Yes

  No

  N/A

• Hang Tag -In car and signed

  Yes

  No

  N/A

Absolutes (In any units fail here, audit ends!)

• Mechanically Sound (Tires,Inspection,Open Recall/DMG)

  Yes

  No

  N/A

• Fuel 1/2 or above

  Yes

  No

  N/A

• No Offensive Oder

  Yes

  No

  N/A

• No Remnants of previous renter

  Yes

  No

  N/A

Vehicle Readiness

• Dashboard wiped down

  Yes

  No

  N/A

• Cup Holders/Ash Trays clean

  Yes

  No

  N/A

• Carpets Free of major stains

  Yes

  No

  N/A

• Interior Vacuumed

  Yes

  No

  N/A

• Door jams wiped down

  Yes

  No

  N/A

• All windows clean/free of stars & cracks

  Yes

  No

  N/A

• Rear -view mirror clean

  Yes

  No

  N/A

• Trunk clean / Spare & Jack in place

  Yes

  No

  N/A

• Wheel/ Tire rims clean

  Yes

  No

  N/A

• Windshield fluids at proper level

  Yes

  No

  N/A

• Exterior of vehicle clean

  Yes

  No

  N/A

Preparation

• Car class authorized

  Yes

  No

  N/A

• Car class Staged

  Yes

  No

  N/A

• Yes

  No

  N/A

• ARX reservation contacted

  Yes

  No

  N/A

• Priority Pass / Rental Ready

  Yes

  No

  N/A

• Hang Tag -In car and signed

  Yes

  No

  N/A

Absolutes (In any units fail here, audit ends!)

• Mechanically Sound (Tires,Inspection,Open Recall/DMG)

  Yes

  No

  N/A

• Fuel 1/2 or above

  Yes

  No

  N/A

• No Offensive Oder

  Yes

  No

  N/A

• No Remnants of previous renter

  Yes

  No

  N/A

Vehicle Readiness

• Dashboard wiped down

  Yes

  No

  N/A

• Cup Holders/Ash Trays clean

  Yes

  No

  N/A

• Carpets Free of major stains

  Yes

  No

  N/A

• Interior Vacuumed

  Yes

  No

  N/A

• Door jams wiped down

  Yes

  No

  N/A

• All windows clean/free of stars & cracks

  Yes

  No

  N/A

• Rear -view mirror clean

  Yes

  No

  N/A

• Trunk clean / Spare & Jack in place

  Yes

  No

  N/A

• Wheel/ Tire rims clean

  Yes

  No

  N/A

• Windshield fluids at proper level

  Yes

  No

  N/A

• Exterior of vehicle clean

  Yes

  No

  N/A

Preparation

• Car class authorized

  Yes

  No

  N/A

• Car class Staged

  Yes

  No

  N/A

• Yes

  No

  N/A

• ARX reservation contacted

  Yes

  No

  N/A

• Priority Pass / Rental Ready

  Yes

  No

  N/A

• Hang Tag -In car and signed

  Yes

  No

  N/A

Absolutes (In any units fail here, audit ends!)

• Mechanically Sound (Tires,Inspection,Open Recall/DMG)

  Yes

  No

  N/A

• Fuel 1/2 or above

  Yes

  No

  N/A

• No Offensive Oder

  Yes

  No

  N/A

• No Remnants of previous renter

  Yes

  No

  N/A

Vehicle Readiness

• Dashboard wiped down

  Yes

  No

  N/A

• Cup Holders/Ash Trays clean

  Yes

  No

  N/A

• Carpets Free of major stains

  Yes

  No

  N/A

• Interior Vacuumed

  Yes

  No

  N/A

• Door jams wiped down

  Yes

  No

  N/A

• All windows clean/free of stars & cracks

  Yes

  No

  N/A

• Rear -view mirror clean

  Yes

  No

  N/A

• Trunk clean / Spare & Jack in place

  Yes

  No

  N/A

• Wheel/ Tire rims clean

  Yes

  No

  N/A

• Windshield fluids at proper level

  Yes

  No

  N/A

• Exterior of vehicle clean

  Yes

  No

  N/A

Preparation

• Car class authorized

  Yes

  No

  N/A

• Car class Staged

  Yes

  No

  N/A

• Yes

  No

  N/A

• ARX reservation contacted

  Yes

  No

  N/A

• Priority Pass / Rental Ready

  Yes

  No

  N/A

• Hang Tag -In car and signed

  Yes

  No

  N/A

Absolutes (In any units fail here, audit ends!)

• Mechanically Sound (Tires,Inspection,Open Recall/DMG)

  Yes

  No

  N/A

• Fuel 1/2 or above

  Yes

  No

  N/A

• No Offensive Oder

  Yes

  No

  N/A

• No Remnants of previous renter

  Yes

  No

  N/A

Vehicle Readiness

• Dashboard wiped down

  Yes

  No

  N/A

• Cup Holders/Ash Trays clean

  Yes

  No

  N/A

• Carpets Free of major stains

  Yes

  No

  N/A

• Interior Vacuumed

  Yes

  No

  N/A

• Door jams wiped down

  Yes

  No

  N/A

• All windows clean/free of stars & cracks

  Yes

  No

  N/A

• Rear -view mirror clean

  Yes

  No

  N/A

• Trunk clean / Spare & Jack in place

  Yes

  No

  N/A

• Wheel/ Tire rims clean

  Yes

  No

  N/A

• Windshield fluids at proper level

  Yes

  No

  N/A

• Exterior of vehicle clean

  Yes

  No

  N/A