General Superintendent Project Observations - duplicate

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Key Performance Indicators As the General Superintendent, you have the knowledge and experience to recognize how healthy a project is by asking enough questions and looking objectively at the situation.

1.0 Safety and Risk Management Environment:

• Are We setting the tone and providing Safety Leadership?

  Yes

  No

  N/A

• How engaged is the Superintendent?

• How much has he delegated?

• What do the Safety Metrics for the project look like?

  Yes

  No

  N/A

• Recordables?

  Zero

  One

  Two

  Three or more

• Incident Rates?

  None

  Low

  Moderate

  High

• Near Misses?

  None

  Low

  Moderate

  High

• Are we setting the tone for proactive planning of safety into the performance of the work?

  Yes

  No

  N/A

• How often do work activities get shut down or reorganized because (foreseeable) safety issues come up during the performance of the work?

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Have we successfully prevented safety-related fire drills?

  Yes

  No

  N/A

• How well have we planned ahead for the worst case?

  Poor

  Needs Improvement

  Improving

  Good

• Is the Crisis Management Plan up-to-date?

  Yes

  No

  N/A

• Have we made contact with local emergency services providers to ensure that we are coordinated in our emergency responses?

  Yes

  No

  N/A

• How well are we handling New Worker on site orientations?

  Poor

  Needs Improvement

  Improving

  Good

• Are we religiously using JHA's?

  Yes

  No

  N/A

• How often are JHA's used?

  Daily?

  Weekly?

  Every two weeks?

  Monthly?

  Intermittent?

• Are we providing jobsite fall protection in General Conditions?

  Yes

  No

  N/A

• Are we providing fall protection anchor points?

  Yes

  No

  N/A

• Are fall protection anchor points permanent? If no, Andersen Construction does not provide temporary fall protection anchor points for subcontractors.

  Yes

  No

  N/A

• How are open sided surfaces (walls, shafts, etc.) protected?

  Poor

  Needs Improvement

  Improving

  Good

• At the roof?

  Poor

  Needs Improvement

  Improving

  Good

• Do we have a well-planned Fire Prevention Program?

  Yes

  No

  N/A

• Has this program been communicated to the subs?

  Yes

  No

  N/A

• With local fire department?

  Yes

  No

  N/A

• With facilities personnel?

  Yes

  No

  N/A

• Fire Extinguisher Program maintained?

  Yes

  No

  N/A

• Clear worker access routes?

  Poor

  Needs Improvement

  Improving

  Good

• Adequate, legal lighting?

  Poor

  Needs Improvement

  Improving

  Good

• How well are we addressing Public Safety?

  Poor

  Needs Improvement

  Improving

  Good

• Clean streets and sidewalks?

  Yes

  No

  N/A

• Adequate way finding signage for the public?

  Yes

  No

  N/A

• Good control of Site Access?

  Poor

  Needs Improvement

  Improving

  Good

• How well are we addressing Overhead Protection?

  Poor

  Needs Improvement

  Improving

  Good

• Yes

  No

  N/A

• How proactively are we dealing with Elderly, sight-impaired or disabled public adjacent to site?

  Poor

  Needs Improvement

  Improving

  Good

• Clean streets and sidewalks?

  Yes

  No

  N/A

• Adequate way finding signage for the public?

  Yes

  No

  N/A

• Are we proactively planning our work and implementing a formal ILSM process?

  Yes

  No

  N/A

• How proactively are we dealing with Infection Control?

  Poor

  Needs Improvement

  Improving

  Good

• Formal ICRA Process?

  Yes

  No

  N/A

• Are we using an Impact Statement process?

  Yes

  No

  N/A

• Involvement of Facilities Management?

  Yes

  No

  N/A

• Is EVERYONE wearing ALL of the required PPE?

  Yes

  No

  N/A

• Site Housekeeping?

  Daily?

  Weekly?

  Every two weeks?

  Monthly?

  Intermittent?

• Proactive?

  Yes

  No

  N/A

• Fences and Access Points onto Site well marked and well maintained?

  Poor

  Needs Improvement

  Improving

  Good

• Do our Fences comply with Andersen Temp Fence Protocols?

  Yes

  No

  N/A

2.0 Organization and Logistics:

• How does the job present itself?

• Does it look organized and professionally run?

  Yes

  No

  N/A

• Trailer Camp and Site Offices Organized and Professional?

  Yes

  No

  N/A

• Is the Project Office easily accessible from the Site?

  Yes

  No

  N/A

Parking

• Crew and Staff Parking Organized?

  Yes

  No

  N/A

• Fences and Access Points onto Site well marked and well maintained?

  Yes

  No

  N/A

• Site Cleanliness?<br>

  Poor

  Needs Improvement

  Improving

  Good

• Clear worker access routes?

  Poor

  Needs Improvement

  Improving

  Good

• Crisp Signage?

  Poor

  Needs Improvement

  Improving

  Good

3.0 Project planning & Schedule Performance:

• Is the Schedule running the Work or is the Work running the Schedule?

  Schedule Running Work?

  Work Running Schedule?

• Is the Project Schedule posted where it can be accesses by everyone on the Team?

  Yes

  No

  N/A

• How are we doing relative to the Baseline Schedule?

  Poor

  Needs Improvement

  Improving

  Good

• Baseline vs. Actual...How does Float Erosion look?

  Poor

  Needs Improvement

  Improving

  Good

• Is the Superintendent maintaining the project schedule with Weekly Updates?

  Yes

  No

  N/A

• Is the 4 Week Look-ahead Schedule discussed in detail at the Sub Meeting? Or is it just handed out?

  Discussed?

  Just Handed Out?

• Is the current 4 Week Look-ahead Schedule representative of what is actually happening in the field?

  Yes

  No

  N/A

• Can I take the schedule into the field and see the same activities taking place when and where they are depicted on the Look-ahead?

  Yes

  No

  N/A

• How consistent is the ability to maintain the schedule?

  Poor

  Needs Improvement

  Improving

  Good

• Do things happen when they are scheduled to?

  Yes

  No

  N/A

• How accountable to the schedule do we hold ourselves?

  Poor

  Needs Improvement

  Improving

  Good

• Our subs?

  Poor

  Needs Improvement

  Improving

  Good

• Our Client?

  Poor

  Needs Improvement

  Improving

  Good

• The Architect?

  Poor

  Needs Improvement

  Improving

  Good

• Are we tracking Major Procurements on the Project Schedule?

  Yes

  No

  N/A

• Are Major Procurements being tracked and updated along with current with the schedule updates?

  Yes

  No

  N/A

• Is the Flow of the Work clearly recognizable and logical?

  Yes

  No

  N/A

• Do you see evidence of jumping around - working around problems instead of solving them to prevent them from impacting Flow?

  Yes

  No

  N/A

• Do we have early signs of schedule denial?

  Yes

  No

  N/A

• Do we have a solid plan to obtain Occupancy?

  Yes

  No

  N/A

• Do we have a Final Inspection Schedule that identifies how we get there?

  Yes

  No

  N/A

4.0 Project Owner, Architect & Subcontractor Relations/ Environment:

Client/Owner:

• Form of Contract: Negotiated? Hard-bid? T&M?

  Negotiated?

  Hard Bid?

  Time & Materials?

• Collaborative/Team Oriented or Adversarial/Difficult?

  Collaborative?

  Adversarial?

• What is the condition of our relationship with the Client?

  Poor

  Needs Improvement

  Improving

  Good

• Familiar with their roles and responsibilities as Owner?

  Yes

  No

  N/A

• Are they responsive and knowledgeable in their dealings on project issues?

  Yes

  No

  N/A

• New Client? Or long-standing relationship?<br>

  New Customer?

  Long-standing Customer?

Design Team

• Proactive Leadership or Reactive Response?

  Proactive

  Reactive

• Long-standing relationship or first project with them?

  Long-standing Relationship?

  New Team?

• Proactively understands and fulfills roles and responsibilities as Design Team?

  Yes

  No

  N/A

• Responsive and knowledgeable in their dealings on project issues?

  Yes

  No

  N/A

• How many RFI's and ASI's thus far?

• Are the project issues (that need Design Team involvement) created by problems with the design or problems with our execution?

  Design?

  Execution?

• What is the Andersen Team's opinion of the documents?

  Poor

  Needs Improvement

  Improving

  Good

• How complete and coordinated are the doc's?

  Poor

  Needs Improvement

  Improving

  Good

Subcontractor Performance

• Any known low-performing subcontractors?

  Zero

  One

  Two

  Three or more

• High percentage of high-performing subs?

  Yes

  No

  N/A

• Majority of subs are Union?

  Yes

  No

  N/A

• Long-standing relationship/known commodity? Or lots of new subs?

  Long-standing Relationship?

  Lots of New Subs?

• Do we have a credible plan for proactively managing them?

  Yes

  No

  N/A

5.0 Team Health

• Field Supervision: Foreman level and below

  Poor

  Needs Improvement

  Improving

  Good

• Core Supervisors are Andersen regulars?

  Yes

  No

  N/A

• Proactive and Good Planners? Fire drills not the norm?

  Yes

  No

  N/A

• Rising Stars on our Team at this level?

  Yes

  No

  N/A

• On the lookout for career-development opportunities for these guys?

  Yes

  No

  N/A

• Carpenters and Laborers are predominantly Andersen regulars?

  Yes

  No

  N/A

• Project Management and Superintendent Staff

  Poor

  Needs Improvement

  Improving

  Good

• Do we have any issues relating to out-of-town personnel? (Short work weeks due to travel, family issues relating to being gone, morale etc)

  Yes

  No

  N/A

• Is the Team running the job or is the Job running the Team?

  Team Running the Job

  Job Running the Team

• Does this Project have an appropriate amount of Senior Management attention in light of current project issues, visibility or risk?

  Yes

  No

  N/A

• Do we have strong engagement and effective leadership of the Team at the Senior Project Manager position?

  Yes

  No

  N/A

• Do we have effective Leadership at the Project Manager position?

  Yes

  No

  N/A

• Do we have effective Leadership at the Project Superintendent position?

  Yes

  No

  N/A

• Good Collaborative relationship between PM and Supt?

  Yes

  No

  N/A

• Do we have a Functional (versus a 'dysfunctional') Team?

  Functional

  Non-Functional

• Are we mentoring our young guys to ensure that they are successful and they become Builders and not administrators?

  Yes

  No

  N/A

• Have we identified any of our staff that may be struggling and are we getting them help/dealing with the issue?

  Yes

  No

  N/A

• Are we staffed in keeping with our Budgeted Staffing Plan?

  Yes

  No

  N/A

• Are these costs tracking with our budget projections?

  Yes

  No

  N/A

• Have we identified the Rising Stars on our PM staff?

  Yes

  No

  N/A

• Have we communicated their performance to senior management to ensure their visibility and career growth opportunities in the future?

  Yes

  No

  N/A

6.0 Quality Control

• Do we have a Quality Control Plan that is relevant to the project?

  Yes

  No

  N/A

• Was it a Team work product?

  Yes

  No

  N/A

• Is the Team bought in?

  Yes

  No

  N/A

• Are all relevant submittals approved and in-hand on site prior to starting the work item?

• Are all the submittals being reviewed by the superintendent?

• Are we holding Pre-installation conferences/ Pre-job Meetings with every subcontractor before they start work to ensure that they understand and will meet our expectations?

• Are there any Non-conforming items have not been resolved?

  Poor

  Needs Improvement

  Improving

  Good

• How long has this issue been outstanding?

  Poor

  Needs Improvement

  Improving

  Good

• Good impression that the work is organized, clean and professionally executed?

  Yes

  No

  N/A

• Are we delivering a product that makes us proud?

  Yes

  No

  N/A

• Are Changes to the Contract Documents being efficiently distributed to the field and to the subs?

• Are we absolutely sure that changes to the work are making it down to the guys who are putting the work into place?

  Yes

  No

  N/A

7.0 Project Management Systems

• Job Purchasing: Invoices current?

  Yes

  No

  N/A

• Using the PO system effectively?

  Yes

  No

  N/A

• PM/Supt bid analysis, and

  Poor

  Needs Improvement

  Improving

  Good

• Scoping?

  Poor

  Needs Improvement

  Improving

  Good

• Pre-award consultation/sub meetings?

  Poor

  Needs Improvement

  Improving

  Good

• Weekly Staff meetings: are we holding them religiously?

  Yes

  No

  N/A

• Are we reviewing each weeks 4 week Look-ahead at each Staff Meeting?

  Yes

  No

  N/A

• Do the PM's and PE's have good involvement with how their procurement, buyout and submittal process work affects the schedule?

  Yes

  No

  N/A

• Are we reviewing an Updated Submittal Log at each Weekly Staff Meeting?

  Yes

  No

  N/A

• Do we have a Procurement Log?

  Yes

  No

  N/A

• Are we reviewing the procurement Log at each Staff Meeting?

  Yes

  No

  N/A

• Are we reviewing the RFI log at each Weekly Staff Meeting?

  Yes

  No

  N/A

• How many outstanding RFI's ?

  Poor

  Needs Improvement

  Improving

  Good

• Average age of outstanding RFI's?

  Poor

  Needs Improvement

  Improving

  Good

• How effectively are we handling Document Control?<br><br>

  Poor

  Needs Improvement

  Improving

  Good

8.0 Self Perform Work