Title Page

  • Department Audited

  • Conducted on

  • Audited by

  • Names of Associate(s) Audited

Standards

  • Evening service is provided automatically**

  • Evening service is provided automatically or the guest is prominently invited to call to request service**

  • Evening service is provided in a timely, convenient and discreet manner so that the guest does not feel disturbed**

  • During evening service, an effort is made to set an appropriate atmosphere

  • During evening service, bedding is neatly prepared. If decorative items are removed, they are discreetly stored

  • During evening service, clothing left around the room is neatly folded or draped and left within immediate guest view**

  • During evening service, shoes left out in the room are paired and neatly placed near where the guest had left them, out of high traffic areas**

  • The bedroom is tidied, with significant debris removed from floors and furnishings; wastebaskets are emptied and reading materials are straightened

  • During evening service, the bathroom counter, sink, shower, and tub are cleaned**

  • Bedroom and bathroom amenities are sufficiently supplied to last until the next service**

  • During evening service, toiletries and cosmetics are neatly arranged**2

  • High-quality underliners are used for toiletries on vanity or counter surfaces, but not under items on narrow shelves**

  • During evening service, used bathroom linens are removed and neatly replaced, unless the guest chooses to participate in an environmental preference program

  • All fresh bathroom linens are clean and in excellent condition**

  • If the guest opts into an environmental preference program, their requests are honored

  • If a housekeeping evening service attendant is encountered, they are very polite and professional. Their appearance is consistent with the property style and demonstrates a strong sense of personal care and hygiene

  • Amenities are not replaced until necessary *

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.