Title Page

  • STORE

  • DATE & TIME

  • AUDITED BY

  • Location
  • MANAGER ON DUTY

  • KITCHEN MANAGER

QUALITY

FOOD ITEM #1

  • NAME OF THE DISH

  • COMPLETENESS

  • PLATING

  • QUALITY

  • TIME

FOOD ITEM #2

  • NAME OF THE DISH

  • COMPLETENESS

  • PLATING

  • QUALITY

  • TIME

FOOD ITEM #3

  • NAME OF THE DISH

  • COMPLETENESS

  • PLATING

  • QUALITY

  • TIME

DRINK ITEM #1

  • NAME OF THE DRINK

  • COMPLETENESS

  • DRINK PRESENTATION

  • QUALITY

  • TIME

DRINK ITEM #2

  • NAME OF THE DRINK

  • COMPLETENESS

  • DRINK PRESENTATION

  • QUALITY

  • TIME

QUALITY STANDARDS

  • (Food and Beverage) Raw materials: Only approved raw materials (direct supplier or outside purchase) must be used by the Store.

  • Standard receiving procedure being practiced.

  • FIFO SYSTEM must strictly be observed and followed consistently.

  • SHELF-LIFE : All products must have label and Within Production Date/Expiration Date

  • Freezer is clean and in good working condition (5 to -5 Fahrenheit) (-17 to 21 Celsius)

  • Chiller is clean and in good working condition (10 to 34 Fahrenheit) (2 to 5 Celsius)

  • Rice Warmer is clean and in good working condition.

  • Uses and follows standard portioning, grammage and cut, marination and preparation.

  • Recipe Adherence : Kitchen Staff can demonstrate any product recipes and adheres to procedures correctly.

  • RECIPE BOOK: Must be complete, available, updated, clean and in good condition.

SAFETY AND SANITATION

  • No expired, damaged or pest infested items

  • No out of stock items/86 items

  • All items/ingredients for use and in storage is covered <br>

  • All items show no signs of quality deterioration/discoloration

  • Follows CLEAN AS YOU GO (CAYGO) Policy

  • Follows hand gloves policy (2 kinds)

  • Follows proper thawing procedure; no forced thawing

  • Follows correct use of colored chopping board and knife. <br>

  • Regular pest control is conducted by an accredited provided

  • Kitchen is free from rodents, pests and flies.

  • Follows properly the usage of food contact to non food contact materials

  • Standard food hierarchy being practiced to prevent cross-contamination

  • Approved Chemicals, Cleaning Materials are in use and stored properly. Correct dilution is being followed.

  • Hand Washing : Store Team is practicing "full-handwashing cycle"

  • Towel being used is clean, not worn out and has no foul odor.

  • Personnel health : Store Team should have no open wounds, health permit is always available and updated

  • Standard Food containers should be maintained clean and being used properly. Lids are in place.

  • No personal food/things stored and found in kitchen area.

  • Trash bin for trimmings available, with liner, not overflowing

  • Standard Garbage Disposal / Garbage Trolley are being used, with liner, cover and in good condition.

STORAGE AND INVENTORY

  • Par level Checklist is updated, being used and must be noted by the Manager.

  • Inventory forms (Meat Inventory) are accomplished and accurately done.

  • Inventory is within acceptable range and complies with Build-to. (Par Level)

  • Delivery and Issuance Policies and Procedures are strictly followed.

  • Frozen/chilled items are immediately stored in the freezer/chiller after receiving

  • Stocks are in elevated position 6" above the ground

  • Stock Room is clean and is only accessible to Authorized Personnel only.

SERVICE TIME

  • NAME OF THE DISH 1

KEY IN TIME

  • undefined

SERVING TIME

  • undefined

TOTAL SERVING TIME

  • undefined

SCORE

  • NAME OF THE DISH 2

KEY IN TIME

  • undefined

SERVING TIME

  • undefined

TOTAL SERVING TIME

  • undefined

SCORE

  • NAME OF THE DISH 3

KEY IN TIME

  • undefined

SERVING TIME

  • undefined

TOTAL SERVING TIME

  • undefined

SCORE

SERVICE SEQUENCE

  • OPENING GREETINGS

Smiles, welcomes & greet guest accordingly within 10 seconds

Greets the guest using the standard greeting in an appropriate tone of voice and seats them right away.

Walks slightly ahead of guest & uses open palm to lead guest to the table.

CSA must mention the Manager and server name

CSA endorses guests to the Food Server and politely excuse herself

SERVICE SEQUENCE

  • SERVERS ACKNOWLEDGEMENT / ORDER TAKING

Server introduces his/her name to guest and mentions banchans while serving

Repeats order to guest in sequence

Pronounces words clearly & speaks at moderate pace

Knowledgeable with the products/promo/new products

Uses marketing props when suggesting: MENU, INSERTS, POSTERS, etc

Suggestive selling and Upselling

Repeats order to guest clearly

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.