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Trainee and Training Site
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Conducted on
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Prepared by
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Location
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Donation Center Training and 30, 60, 80, Day Review Audit
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Use this checklist to evaluate a new employee's performance (new hire OR transfer into the department) by completing at 30 days, 60 days, and 80 days after employee joined the department/location.
Please submit the 30-60-80 day review to the Director of Employee Relations for all "1" ratings.
Any employee who receive a "1" ratings on their 30-60-80 day review may receive further disciplinary action, up to and including termination, for poor performance.
Select the number that best describes the employee's performance on the following items, using a 3-point scale: 1= Does not meet expectations 2= Meets expectations 3= Exceeds expectations consistently -
30, 60, 80, Day Review
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Goodwill Employee or Goodwill Temp
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Hire Date:
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Attendance
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Customer Service
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Safety
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Following Directions
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Productivity
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Uniform
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Comments:
Donation Center Training And 30, 60, 80 Day Review Audit Page 2
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Did the employee understand training on the process of clocking in and out as it was explained?
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Did the employee understand the training on the 4 points of Customer Service including the importance of sharing the mission?
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Did the employee understand the training process of Tracking the Donor using the Ipad?
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Did the employee understand the training process of production ?•Following the break down system •Labeling furniture and Large items that can fit in totes or Duros • Sorting the clothes laying them flat in the Duros •Sort small items by category into totes and label it<br>
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Did the employee understand the training process for Ecomm/SGW?
Donation Center Training And 30, 60, 80 Day Review Audit Page 3
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Did the employee understand the training process of Transportation and helping the driver?
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Did the employee understand the training process of safety?
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Did the employee understand the training process of House Keeping?
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Did the employee understand the training process of ordering supplies?
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Did the employee understand the training process of the band app and the expectation of staying informed through the band app?
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Did the employee understand the training process of requesting time of at least 2 weeks in at advance and where to locate weekly schedule?
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Did the employee watch the Donation Center welcome onboarding clip?
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Did the employee watch the New Hire Donor Experience Training Video; and acknowledge the differences between great customer service and unacceptable customer service ?
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Did the employee understand the training and acknowledged that all donations are property of Goodwill and cannot be used for personal use inside or out of the donation center?. And Goodwill has a purchasing policy that must be followed
Acknowledge of Training
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Name of Employee :
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Name of Trainer/MGR:
