Title Page

  • GP68 ARM Branch Visit

  • Branch Location

  • Conducted on

  • undefined

CUSTOMER SERVICE

  • Branch TSQi, 3 / 6 Month

  • Office Cleanliness?

  • Clean Car Open?

  • Goal board/Morning Huddle Executed?

  • Rental Ready %?

  • Loyal Reach Completed?

  • Drop Calls Completed?

  • Giving Business Cards?

  • 3 Critical Questions?

  • Employee Behaviors Good? (smiling, officer on deck, yes mentality, flexibility)

  • Manager on floor engaging returns?

  • Facility/Building Issues?

  • LOFR Score?

Growth

  • Current YTD Growth?

  • Reviewed Phone Shops?

  • DGP Completed?

  • Number of BOSS calls logged per Employee?

Revenue/OP

  • Current IPC?

  • Net Other?

  • Insurance Rate?

  • Branch Ins Power Points?

  • SWP being executed?

  • Goal board Updated?

  • Pends being worked?

  • RFS plan being executed?

  • Passed Last Risk Audit?

  • ARQ Reviewed?

EMPLOYEE DEVELOPMENT

  • Current Months 1 on 1’s Completed?

  • Branch Duty Roster Posted?

  • Employees Training Up To Date?

  • Discussed Employee’s Performance?

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