Guest Room PM - duplicate

• Completed By

  Sign

• Guestroom Number

• Select date

  Date

BEDROOM & LIVINGROOM

• Entrance Door and Frame Need Touch-up?

  Yes

  No

  N/A

• Door and/or Frame Touched up

• Does door completely close on own without slamming?

  Yes

  No

  N/A

• Adjust door closer settings

• Opening speed

• Closing Speeds

• Latch Speed

• Adjust Closer Spring Power

• Does door completely close on own without slamming after corrections?

  Yes

  No

  N/A

• Are Hinges Squeak free?

  Yes

  No

  N/A

• Lubricate Hinges

• Hinges lubricated

• Hinges squeak free after repair?

  Yes

  No

  N/A

• Deadbolt Working Properly?

  Yes

  No

  N/A

• What was wrong with the deadbolt?

• Peephole Lenses Clear and Free of Scratches?

  Yes

  No

  N/A

• Peephole replaced

• Weather Stripping In Place and In Good Condition

  Yes

  No

  N/A

• Weather stripping replaced

• Closet Doors Closing Properly?

  Yes

  No

  N/A

• Adjust Track

  Lubricate Track

  Clean Track

• Rate Card Present with Proper Information?

  Yes

  No

  N/A

• Install Rate Card Holder and/or Rate Card

• Iron & Ironing Board Holders Present and Secure?

  Yes

  No

  N/A

• Install Iron & Ironing Board Holder

• Secure Iron & Ironing Board Holder

• Phone Programmed, Proper Operation & Proper Information Displayed?

  Yes

  No

  N/A

• Repair Phone

• TV Operating Properly?

  Yes

  No

  N/A

• Action Taken

  Select Reprogrammed TV Replaced TV Reset TV

  • Reprogrammed TV
  • Replaced TV
  • Reset TV

• TV Remote Working Properly?

  Yes

  No

  N/A

• TV Remote Batteries Checked?

  Yes

  No

  N/A

• TV Remote Replaced?

  Yes

  No

  N/A

• All Drawers Opening and Closing Smoothly?

  Yes

  No

  N/A

• Select Replaced Drawer Adjusted Hardware Lubricated Glides

  • Replaced Drawer
  • Adjusted Hardware
  • Lubricated Glides

• Safe Operating Properly?

  Yes

  No

  N/A

• Safe Battery Status?

  Select Good Needs Replacing

  • Good
  • Needs Replacing

• Batteries Repalced

• Electrical Switches and Outlets Working Properly?

  Yes

  No

  N/A

• Is light Switch On?

  Yes

  No

  N/A

• Does outlet have power?

  Yes

  No

  N/A

• Check Breaker

• Turn Breaker Off and Replace Outlet

• Cover Plates Paint Free and In Good Condition?

  Yes

  No

  N/A

• Replace Cover Plate

• Wall Paint Uniform and Free from Spots, Stains or Flashing?

  Yes

  No

  N/A

• Perform Touch-Up

• Baseboard Paint Uniform and Free from Stains?

  Yes

  No

  N/A

• Perform Touch-Up

• Alarm Clock Operating and Set to Correct Time?

  Yes

  No

  N/A

• Set to Correct Time

• Alarm Clock Battery Status?

  Good

  Needs Replacing

• Battery Replaced

• All Light Fixtures Working Properly and Have Correct Bulbs?

  Yes

  No

  N/A

• Action Taken

  Repaired

  Replaced

  N/A

• Installed Correct Bulbs

  Yes

  No

  N/A

• Carpet and Furniture Stain and Defect Free?

  Yes

  No

  N/A

• Issue

  Select Stain Burn Frayed Wood Chipped or Scratched Broken

  • Stain
  • Burn
  • Frayed
  • Wood Chipped or Scratched
  • Broken

• Include Picture

  Media

• Create HotSOS Service Order, Include Pictures and Order Number

• A/C Working Properly?

  Yes

  No

  N/A

• What is the Issue?

  Select Rattle VIbration Clicking Sounds Banging Noise Leak

  • Rattle
  • VIbration
  • Clicking Sounds
  • Banging Noise
  • Leak

• REPAIR IMMEDIATELY AND DO NOT PASS ON!!!

• Create HotSOS Service Order and Record Service Order Number

• Is the Issue Repaired?

  Yes

  No

  N/A

• Filter & Coil Clean?

  Filter & Coil Clean

  Filter Clean & Coil Dirty

  Filter Dirty & Coil Clean

  Filter Dirty & Coil Dirty

• What Action was Taken?

  Filter Replaced

  Coil Cleaned

  Filter Replaced & Coil Cleaned

• Drapery Track and Rollers Secure

  Yes

  No

  N/A

• Secure Track and Rollers

• Bed Frame and Headboard Secure?

  Yes

  No

  N/A

• Action Taken

  Select Secured Bed Frame Secured Headboard

  • Secured Bed Frame
  • Secured Headboard

• Wall Paper Seams and Corners Rip Free?

  Yes

  No

  N/A

• Create HotSOS Service Order, Include Order Number and Include Picture in HotSOS.

• Include Picture

  Media

• All Door Handles Tightened?

  Yes

  No

  N/A

• Balcony Door Lock Working Properly?

  Yes

  No

  N/A

• Repair Lock

• Minibar Operating Properly?

  Yes

  No

  N/A

• Is it plugged in?

  Yes

  No

  N/A

• Is there power coming from the outlet?

  Yes

  No

  N/A

• Check breaker

• Is temperature dial set to cold?

  Yes

  No

  N/A

• Replace Minibar

BATHROOM

• Exhaust Fan Cover Clean and Dust Free?

  Yes

  No

  N/A

• Remove and Clean Cover

• Door and Frame Need Touch-up?

  Yes

  No

  N/A

• Door and/or Frame Touched up

• Sink and Shower/Tub Draining Properly?

  Sink & SHower/Tub Draining Properly

  Only Sink Draining Properly

  Only Shower/Tub Draining Properly

  Sink & Shower/Tub Not Draining Properly

• Clear Tub/Shower Drain

• Remove and Clean Sink P-Trap

• Clear Tub/Shower Drain

• Clear Sink Drain with Zip-It

• Remove and Sink Clean P-Trap

• Use Drain Treatment After Cleaning Drains

• Sink & Tub/Shower Faucet Leak?

  Yes

  Only Sink

  Only Shower/Tub

• Repair or Replace Sink & Tub/Shower Cartridge

• Repair or Replace Shower/Tub Faucet Handle Cartridge

• Repair or Replace Sink Faucet or Handle Stem Cartridge

• Sink & Shower/Tub Chip Free?

  Yes

  No

  N/A

• Create HotSOS Service Request, Include Picture and Service Order Number

• Include Picture

  Media

• Shower/Tub Grout and Caulk in Good Condition?

  Only Grout

  Only Caulk

  Grout and Caulk in Good Condition

  Grout and Caulk Not in Good Condition

• Re-Caulked

• Rre-Grouted

• Re-Grouted and Re-Caulked

• Electrical Switches and Outlets Working Properly?

  Yes

  No

  N/A

• Is Light Switch On?

  Yes

  No

  N/A

• Does Outlet Have Power?

  Yes

  No

  N/A

• Check Breaker

• Shut Off Breaker and Replace Outlet

• Cover Plates Paint Free and In Good Condition?

  Yes

  No

  N/A

• Replace Cover Plates

• Shower Doors Properly Secured?

  Yes

  No

  N/A

• Adjust Shower Doors

• Toilet Bowl & Seat Secure, Bolt Covers ON?

  Yes

  No

  N/A

• Secured Toilet

• Secured Toilet Seat

• Replaced Toilet Seat

• Replaced Bolt Caps

• Toilet Fill Valve Working Properly?

  Yes

  No

  N/A

• Replace Fill Valve

• Toilet Tank Fills to Proper Level?

  Yes

  No

  N/A

• Adjust Fill Level

• Towel Racks and Hooks Secured and Rust Free?

  Yes

  No

  N/A

• Tighten Towel Racks and/or Hooks

• Replace Towel Racks and/or Hooks

• Toilet Paper Holder Secure?

  Yes

  No

  N/A

• Tighten Toilet Paper Holder

• GFCI Working Properly, Tested, Reset?

  Yes

  No

  N/A

• Shut Off Breaker and Replace GFCI

WORK COMPLETED

• Walls Patched

  Yes

  No

  N/A

• Walls Touched-Up

  Yes

  No

  N/A

• Walls Re-Painted

  Yes

  No

  N/A

• Baseboard Touched-Up

  Yes

  No

  N/A

• Door Painted

  Yes

  No

  N/A

• A/C Filter Changed

  Yes

  No

  N/A

• A/C Coil Cleaned

  Yes

  No

  N/A

• Ceiling Painted

  Yes

  No

  N/A

READINGS

• A/C Temp Cooling

• A/C Temp Heating

• Minibar Temp

• Hot Water Temp - Sink

• Time to Get Hot

• Hot Water Temp - Shower/Tub

• Time to Get Hot

• Toilet Tank Fill Time

• Door Close Time from Full Open

COMMENTS

• Comments