Title Page
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Conducted on
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Prepared by
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Location
1 Managing Visitors and Contractors
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1.1 Visitors and contractors not told to sign in
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1.2 Visitors and contractors not advised of H&S/Fire safety procedures
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1.3 Non-approved contractors used
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1.4 Other
2 Compliance Centre
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2.1 Authorised persons do not know their Compliance Centre logon details
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2.2 Authorised persons do not know how to operate the Compliance Centre
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2.3 Monitoring App was not being used by the hotel
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2.4 Training App not being used by hotel
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2.5 General Managers monthly security check not being completed.
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2.6 Other - Compliance Centre
3 Helpline
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3.1 Management unaware of Helpline
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3.2 Food poisoning incident not reported to Helpline
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3.3 Foreign body incident not reported to Helpline
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3.4 Official officer visit not reported to Helpline
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3.5 Accident not reported to Helpline
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3.6 Cases have not been actioned for more than 60-90 days
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3.7 Other - Helpline
4 Managers' Diary
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4.1 General Managers diary missing
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4.2 Declaration not signed
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4.3 Missing/incomplete records of maintenance issues
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4.4 Missing/incomplete records of lost property
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4.5 Other
5 Managers' Diary - Daily Checks
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5.1 Missing/incomplete/incorrect opening compliance checks
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5.2 Missing/incomplete/incorrect opening operational
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5.3 Missing/incomplete/incorrect closing compliance checks
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5.4 Missing/incomplete/incorrect closing operational checks
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5.5 Missing/incomplete/incorrect daily checks
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5.6 Other
6 Managers' Diary - Weekly/Monthly Checks
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6.1 Missing/incomplete weekly compliance checks
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6.2 Missing/incomplete/incorrect monthly audit
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6.3 Missing/incomplete/incorrect monthly review
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6.4 Other
7 Health and Safety Management System Documentation
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7.1 No Health and Safety Policy available on site
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7.2 Health and Safety policy not signed
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7.3 The Health and Safety Policy Statement is not on display
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7.4 Roles and responsibilities not signed
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7.5 Health and safety policy not reviewed regularly
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7.6 No appointed responsible person
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7.7 Other - Health and Safety Management System Documentation
8 Falls from Height
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8.1 No 'falls at height' risk assessment
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8.2 Control measures listed in risk assessments not followed
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8.3 Risk assessments not reviewed regularly
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8.4 RA's not signed and dated
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8.5 No/missing risk assessment training records
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8.6 Ladder inspection record not up-to-date/missing
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8.7 Ladders damaged/in poor condition
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8.8 Kickalongs in poor condition
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8.9 Other - Falls from Height
9 Chemical Control
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9.1 No/insufficient 'COSHH' risk assessment
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9.2 Insufficient/missing Material Safety Data sheets
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9.3 PPE insufficient or missing
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9.4 PPE in poor condition or dirty
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9.5 Chemicals stored inappropriately
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9.6 Chemical stored in unmarked containers
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9.7 Domestic/retail chemicals in use
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9.8 Chemicals not stored in lockable cupboard
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9.9 Other - Chemical Control
10 Asbestos Control
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10.1 No/insufficient 'Managing Asbestos' Register
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10.2 Action points not completed
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10.3 Responsible person was not sure if asbestos present on site
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10.4 Identified asbestos not suitably managed
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10.5 No Asbestos training records for all Ground and Maintenance staff & Park Managers
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10.6 Other
11 Manual Handling
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11.1 No 'manual handling' risk assessment
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11.2 Control measures listed in risk assessments not followed
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11.3 Risk assessments not reviewed regularly
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11.4 RA's not signed and dated
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11.5 No/missing risk assessment training records
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11.6 PPE insufficient or missing
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11.7 PPE in poor condition or dirty
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11.8 Other - Manual Handling
12 Slips and Trips
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12.1 No 'slips, trips and falls' risk assessment
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12.2 Control measures listed in risk assessments not followed
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12.3 Risk assessments not reviewed regularly
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12.4 RA's not signed and dated
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12.5 No/missing risk assessment training records
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12.6 Other - Slips and Trips
13 Dangerous Machinery, Equipment, Processes
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13.1 No dangerous processes/equipment risk assessments for all areas
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13.2 Control measures listed in risk assessments not followed
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13.3 Risk assessments not reviewed regularly
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13.4 RA's not signed and dated
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13.5 No/missing risk assessment training records
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13.6 Exposed/unguarded moving parts
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13.7 Damaged/missing guards requiring replacement
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13.8 Permit-to-work system not in use
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13.9 Other - Dangerous Machinery, Equipment, Processes
14 Risk Assessments - Statutory
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14.1 No 'control of noise at work' risk assessment
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14.2 No 'young workers' risk assessment (where applicable)
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14.3 No 'new and expectant mothers' risk assessment/policy
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14.4 No 'Display Screen Equipment (DSE)' assessments (DSE Users only)
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14.6 Other - Risk Assessments - Statutory
15 Risk Assessments - Work Practices
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15.1 No/unsuitable/insufficient work practices risk assessments available
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15.2 Staff were not aware of 'lone working' risk assessment/policy
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15.3 No/insufficient 'cellar hatch' risk assessment
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15.4 No/insufficient CO2 risk assessment for underground cellar
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15.5 No/insufficient snow and ice risk assessment/site plan available
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15.6 Other - Risk Assessments - Work Practices
16 Risk Assessments - Work Practices / Vehicles
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16.1 No workplace transport risk assessment
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16.2 No driving at work risk assessment
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16.3 Control measures listed in risk assessments not followed
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16.4 Risk assessments not reviewed regularly
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16.5 RA's not signed and dated
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16.6 No/missing risk assessment training records
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16.7 Other
17 Caravan Movement and Siting
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17.1 No risk assessments available
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17.2 Control measures listed in risk assessments not followed
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17.3 Risk assessments not reviewed regularly
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17.4 Risk assessments not signed or dated
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17.5 PPE insufficient or missing
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17.6 PPE in poor condition
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17.7 No/missing risk assessment training records
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17.8 Other
18 Statutory Inspection Records
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18.1 No/out of date gas safety certification
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18.2 No/out of date PAT testing record
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18.3 Electrical installation inspection not up to date/missing
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18.4 No/out of date lift safety certification
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18.5 Pressure vessel inspection records not up to date/missing
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18.6 No/out of date kitchen duct cleaning
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18.8 No Duty of Care Waste Carriers Licence
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18.9 Other
19 Pest Control Documentation
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19.1 No/missing pest control records
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19.2 Pest control company advice not followed
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19.3 No pest control bait plan/plan incorrect/does not include all necessary areas
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19.4 No insecticide/rodenticide COSHH data
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19.5 EFK bulbs not changed annually
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19.6 Other
20 Signs and Posters
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20.1 HSE Health and Safety poster missing/obstructed
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20.2 HSE Health and Safety poster - Old Style
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20.3 HSE Health and Safety poster not complete (new style)
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20.4 No copy of Employers Liability Compulsory Insurance Certificate to view
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20.5 Employers Liability Compulsory Insurance Certificate out of date
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20.6 Premises license not on display
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20.7 Fire marshals not named on signage
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20.8 First aiders not indicated on signage
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20.9 No smoking signage not visible
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20.10 Signage obstructed
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20.11 Other - Signs and Posters
21 Training Records
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21.1 Induction training content is inadequate
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21.2 No/missing induction training records
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21.3 Training records not completed correctly
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21.4 Other - Training Records
22 Training Records - Health and Safety
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22.1 No/missing health and safety induction training records
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22.2 No/missing level 2 health and safety training records
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22.3 No/missing first aid training records
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22.4 No/missing manual handling training records
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22.5 No/missing COSHH training records
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22.6 Other - Training Records - Health and Safety
23 Training Records - Water Management
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23.1 No/missing Legionella Training Records for Responsible Person
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23.2 No/missing Refresher Legionella Training
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23.3 No/missing Legionella Training for Employees
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23.4 Other
24 Training Records - Health & Fitness
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24.1 No/missing Pool Plant Training
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24.2 No/missing first aid training records
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24.3 No/missing Pool Lifeguard/Attendant Training
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24.4 No/missing Pool Safety Operating Procedure Training Records
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24.5 Other
25 Training Records - Food Safety
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25.1 No/missing food hygiene awareness training records
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25.2 No/missing level 2 food safety training records
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25.3 No/missing level 3 food safety training records for Head Chef
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25.4 Other
26 Training Records - Fire Safety
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26.1 No/missing basic fire training records
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26.2 No/missing Duty Manager training records
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26.3 Other
27 Enforcement Actions
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27.1 Actions required not completed within given timescales
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27.2 Other - Enforcement Actions
28 Staff Interview/Observations
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28.1 Staff unaware of fire safety arrangements
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28.2 Staff unaware of accident reporting procedure
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28.3 Staff carry out poor manual handling practices
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28.4 Staff with poor understanding of food safety
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28.5 Staff using dangerous machinery are not trained
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28.6 Staff ride in goods/cellar lifts
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28.7 Evidence of staff smoking in non permitted/unauthorised areas
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28.8 Staff not aware of allergens
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28.9 Other - Staff Interview/Observations
29 Transport Documentation
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29.1 MOT Certificates not present
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29.2 Missing/insufficient Internal/external vehicle checks
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29.3 Driving licence checks not conducted
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29.4 Annual weight lift test certificate not available for commercial vehicles
30 Fire Safety Structure
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30.1 Fire escape route(s) blocked or obstructed
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30.2 Fire door(s) blocked or do not open freely
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30.3 Internal fire door(s) propped open (by unsuitable means)
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30.4 No signage to alarm call points/equipment
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30.5 Fire signage obstructed
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30.6 Inadequate amount of fire evacuation notices
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30.7 Content of fire evacuation notice inadequate
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30.8 Inadequate storage of combustible materials
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30.9 No/inadequate fire stop
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30.10 Emergency call points obstructed
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30.11 Other - Fire Safety Structure
31 Fire Safety Management
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31.1 No responsible person for fire safety
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31.2 Inadequate PEEP procedures
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31.3 Other
32 Fire Safety Management System Documentation
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32.1 No/insufficient/out of date fire risk assessment
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32.2 Fire risk assessment actions not completed/signed off
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32.3 No/insufficient annual testing of fire system
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32.4 No/insufficient testing of emergency lighting
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32.5 No/insufficient testing of fire fighting equipment
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32.6 Other
33 Fire Log Book
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33.1 No/insufficient records of fire alarm checks
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33.2 No/insufficient records of emergency lighting checks
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33.3 No/insufficient records of fire evacuation drills
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33.4 Building not evacuated quick enough
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33.5 No/insufficient records of fire extinguisher checks
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33.6 No/insufficient bedhead checks
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33.7 No/insufficient records of false fire alarm activation
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33.8 Other
34 Staff Interview/Observations
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34.1 Inadequate management of portable heaters
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34.2 Staff unaware of PEEP procedure
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34.3 Other - Staff Interview/Observations
35 Legionella Management
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35.1 No Appointed Responsible Person for Legionella Management
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35.2 Inadequate arrangements for appointment Responsible Person
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35.3 Other
36 Legionella Management - Documents
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36.1 No/Insufficient Legionella Risk Assessment
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36.2 Action points not completed
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36.3 Legionella Risk Assessment not Reviewed
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36.4 Competent person did not complete Legionella Risk Assessment
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36.5 Other
37 Legionella Management - Written Scheme
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37.1 No/Missing/Inadequate Written Scheme
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37.2 Other
38 Legionella Management - Controls
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38.1 No/Missing/Inadequate control measures
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38.2 Hot and cold water temps not monitored/recorded
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38.3 Water temperatures between 20°C and 50°C
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38.4 Shower heads not cleaned regularly
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38.5 Other
39 Legionella Management - Monitoring Records
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39.1 No/Missing/Inadequate Legionella monitoring records
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39.2 Other
40 Legionella Management - Contractor Management
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40.1 No/Inadequate procedures for escalating deficiencies
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40.2 No/Inadequate evidence of contractor competency
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40.3 Other
41 Walls
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41.1 Slight wall damage requiring repair
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41.2 Excessive wall damage requiring repair
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41.3 Smashed/damaged glass
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41.4 Walls require re-painting
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41.5 Wall covering/material not suitable for food rooms
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41.6 Wall tiling represents health and safety risk
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41.7 No hand rail to steps
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41.8 Faulty hand rail to steps
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41.9 Exposed pipe work requires boxing in
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41.10 Other - Walls
42 Floors
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42.1 Slight floor damage requiring repair
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42.2 Excessive floor damage requiring repair
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42.3 Floor level changes not clearly marked
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42.4 Floor level change requiring structural work
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42.5 Worn steps require repair/replacement
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42.6 Edging to steps require repainting
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42.7 Non-slip surface required to floor/steps
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42.8 Floor considered slippery when wet
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42.9 Spillages to floors/steps
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42.10 Trailing cables
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42.11 Other - Floors
43 Ceilings
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43.1 Ceiling slightly damaged
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43.2 Ceiling excessively damaged
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43.3 Ceiling tiles(s) missing
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43.4 Ceiling vent(s) cover missing
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43.5 Ceiling requires re-painting
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43.6 Padding/signage required to low ceilings
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43.7 Other - Ceilings
44 Windows
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44.1 Restrictor not fitted
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44.2 Restrictors broken/defective
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44.3 Glass cracked/broken
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44.4 Other - Windows
45 Environmental conditions
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45.1 Excessive hot temperature
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45.2 Excessive low temperature
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45.3 Inadequate levels of lighting
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45.4 No diffuser covers on strip lighting (in food areas)
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45.5 Bulbs not working (posing a risk to health and safety)
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45.6 Inadequate ventilation
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45.7 Inadequate drainage
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45.8 Unfinished Wood
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45.9 Other - Environmental conditions
46 Structural Pest Control
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46.1 Evidence of rodent infestation
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46.2 Evidence of insect/fruit fly infestation
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46.3 Pest proofing inadequate
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46.4 No/damaged bristle strip to external door
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46.5 Potential sources of harbourage for pests
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46.6 Other - Structural Pest Control
47 Security
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47.1 Stores/cupboards not locked after use
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47.2 Cash counting not conducted in accordance with company policy
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47.3 Cellar/liquor store locked
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47.4 Electric cupboard/plant rooms unlocked
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47.5 Plant room door not locked
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47.6 Boiler Room door not locked
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47.7 Lift Room door not locked
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47.8 Access to loft is not restricted
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47.9 Staff searches not being undertaken regularly
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47.10 Other - Security
48 Staff Facilities
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48.1 No staff room/changing area
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48.2 Staffroom untidy/changing area untidy/dirty
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48.3 No storage area for staff belongings
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48.4 Staff belongings stored behind bar/in cellar/in kitchen or store areas
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48.5 Kitchen staff come to work in uniforms
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48.6 No lockers or insufficient lockers
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48.7 Iron left on for excessive time
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48.8 Inadequate cleaning procedure for Chef's uniforms
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48.9 Clean and dirty clothing not separate
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48.10 Stock stored in staff room
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48.11 No designated staff smoking area/area untidy
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48.12 Other - Staff Facilities
49 Staff Toilets
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49.1 Staff toilets in poor condition
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49.2 Staff toilets require cleaning
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49.3 Staff change in toilets
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49.4 No soap in staff toilets
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49.5 Soap not in dispenser in staff toilets
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49.6 No paper towels/air dryer in staff toilets
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49.7 Paper towels not in dispenser in staff toilets
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49.8 No toilet paper in toilets
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49.9 No 'wash your hands' signs in staff toilets
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49.10 Damaged/broken mirror in toilets
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49.11 Other - Staff Toilets
50 Electrical Safety
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50.1 Damaged electrical equipment
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50.2 Damaged electrical wiring
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50.3 Plug sockets/adaptors overloaded
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50.4 Multi adaptor in use not flat plug adaptor
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50.5 Electric fuse box exposed
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50.6 Electric cupboard/plant rooms unlocked
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50.7 Other - Electrical Safety
51 Gas Safety
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51.1 Emergency gas shut off points not clearly signed
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51.2 Emergency gas shut off valve obstructed/inadequate
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51.3 Gas Cylinders (Propane etc.) incorrectly stored
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51.4 No/insufficient written scheme for LPG tank
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51.5 No/insufficient external LPG storage area
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51.6 Other - Gas Safety
52 Customer Care - Internal Areas
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52.1 Straps defective on high chairs
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52.2 No/insufficient weekly high chair checks
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52.3 High chairs not clean
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52.4 Babies bottles heated unsafely
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52.5 Furniture damaged or worn
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52.6 Other - Customer Care - Internal Areas
53 Customer Care - External Areas
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53.1 External area damaged/worn
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53.2 External area dirty
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53.3 Car park requires demarcation
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53.4 No 'parking at owners risk' signs
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53.5 Surface to the car park in poor condition
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53.6 Inadequate lighting (evenings)
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53.7 Other - Customer Care - External Areas
54 Customer Care - Access
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54.1 Worn/damaged steps
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54.2 Inadequate/no pathways in gardens
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54.3 Hand rails/barriers/fencing not secure
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54.4 Unsafe access to facilities
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54.5 Other - Customer Care - Access
55 External Refuse Disposal
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55.1 Bin area dirty
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55.2 Bin lids not closed
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55.3 Bin lids damaged/missing
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55.4 Insufficient bin collections
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55.5 Floor area uneven/damaged
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55.6 Inadequate lighting (evenings)
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55.7 Other - External Refuse Disposal
56 External Refuse Disposal - Compactor
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56.1 The waste compactor was not adequately managed
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56.2 Key left in waste compactor
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56.3 Emergency stop button/interlocking mechanism not working
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56.4 Other - External Refuse Disposal - Compactor
57 Holiday Park Transport
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57.1 Vehicle/pedestrian movement insufficient, internally/externally
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57.2 Speed limits not set and clearly signposted on vehicle routes
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57.3 Car parking areas insufficiently located
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57.4 Other
58 First Aid Kit
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58.1 First aid kit contains creams, tablets or sprays
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58.2 No blue plasters for food handlers
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58.3 Other
59 External Play Area
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59.2 Hard floor unsuitable for play areas noted under/around equipment
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59.3 Broken glass to external play area noted
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59.4 Dog excrement noted in external play area
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59.5 Equipment in play area not clean
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59.6 Rules of play signage not on display
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59.7 Maximum height restrictions not in place/visible
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59.8 Sharp edges to play equipment present
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59.9 Netting not in place/in poor repair
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59.10 Foam padding in poor repair
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59.11 Ball pits of poor design/not managed
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59.12 Other
60 Workplace Transport
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60.1 Inadequate vehicle and pedestrian separation
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60.2 Insufficient room for loading/unloading
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60.3 Compound access not restricted
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60.4 Potential of slips and trips noted
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60.5 Potential of falls from height noted
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60.6 Excessive noise levels noted
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60.7 No Fragile Roof signage
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60.8 No racking protection
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60.9 Other
61 Lifting Equipment
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61.1 Insufficient controls on the use of fork lift truck(s)
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61.2 No thorough examination under LOLER
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61.3 Keys left in dangerous machinery when unattended
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61.4 Staff not trained to use lifting equipment
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61.5 No designated room for battery charging
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61.6 Incorrect/no procedure for recharging batteries
62 Food Safety Management System Documentation
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62.1 No documented Food Safety Management System
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62.2 Insufficient information in Food Safety Management System
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62.3 Generic FSMS not tailored by Head Chef/Manager
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62.4 No/inadequate identification of hazards
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62.5 No/inadequate critical control points
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62.6 No/inadequate critical limits
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62.7 No/inadequate monitoring procedures
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62.8 No/inadequate corrective actions
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62.9 No/inadequate verification procedures
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62.10 No/inadequate documents/records
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62.11 No/inadequate procedure for review
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62.12 Food Safety Management System not being followed
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62.13 Other
63 Food Safety Management System Documentation - Additional
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63.1 No supplier approval documentation
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63.2 No/insufficient menu specification sheets
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63.3 No food safety audits/inspections
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63.4 No/missing medical health questionnaire
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63.5 No/missing return to work medical health questionnaire
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63.6 Other
64 Kitchen Diary
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64.1 Kitchen Diary Missing
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64.2 Declaration not signed
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64.3 Approved company suppliers not completed
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64.4 Visitor health check records not completed
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64.5 Glass and crockery breakage records not completed
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64.6 Other
65 Kitchen Diary - Daily
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65.1 Missing/incomplete/incorrect opening checks
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65.2 Missing/incomplete/incorrect closing checks
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65.3 Missing/incomplete/incorrect fridge temperature monitoring records
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65.4 Missing/incomplete/incorrect freezer temperature monitoring records
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65.5 Missing/incomplete/incorrect delivery temperature monitoring records
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65.7 Missing/incomplete/incorrect cooling log
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65.8 Missing/incomplete/incorrect hot holding temperature monitoring records
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65.9 Missing/incomplete/incorrect cooking & re-heating temperature monitoring records
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65.11 Missing/incomplete/incorrect corrective action
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65.12 Missing/incomplete/incorrect dishwasher checks
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65.13 Other
66 Kitchen Diary - Weekly/Monthly
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66.1 Missing/incomplete/incorrect cleaning records
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66.2 Missing/incomplete/incorrect weekly compliance spot checks
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66.3 Missing/incomplete/incorrect monthly review and audit
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66.4 Other
67 Temperature Probe
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67.1 No working temperature probe
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67.2 No records of probe accuracy test
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67.3 Probe test not completed correctly
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67.4 Probe not cleaned between uses
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67.5 No probe wipes available
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67.6 Probe wipes were dry
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67.7 Probe damaged
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67.8 Probe not stored correctly
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67.9 Other
68 Delivery
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68.1 Non-approved suppliers used
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68.2 Suppliers of food cannot easily be traced
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68.3 No supplier notes for fish/shellfish
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68.4 Delivery not checked by responsible person
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68.5 Chilled/frozen deliveries not put away within 15 mins
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68.6 Delivery procedures not suitable
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68.7 Poor structural condition of loading area
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68.8 Other
69 Personal Hygiene
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69.1 Food handlers hands in poor condition
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69.2 Food handlers wear jewellery/watches
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69.3 Hats not worn
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69.4 Uniform is dirty
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69.5 Unsuitable footwear
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69.6 Food handlers ill/show signs of food poisoning
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69.7 Long hair not tied up
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69.8 Food handlers unshaven
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69.9 Food handlers taste food unhygienically
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69.10 Staff misuse gloves
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69.11 Other
70 Wash Hand Basins
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70.1 No wash hand basin
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70.2 Wash hand basin obstructed
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70.3 Inadequate number of wash hand basins
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70.4 Wash hand basin not ideally situated
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70.5 Wash hand basin is dirty
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70.6 Staff using whb for food/utensils
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70.7 Staff washing hands in food wash sink
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70.8 Other
71 Wash Hand Basins - Water Supply
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71.1 No hot water to wash hand basin
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71.2 Hot water tap damaged/broken
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71.3 No cold water to wash hand basin
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71.4 Cold water tap damaged/broken
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71.5 Other
72 Hand Washing
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72.1 No hand soap to whb
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72.2 No paper towels to whb
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72.3 Staff not washing hands when required
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72.4 Staff not washing hands correctly
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72.5 Other
73 Cross Contamination
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73.1 Insufficient work space
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73.2 No designated raw prep area
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73.3 Chef's cloth' used inappropriately
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73.4 No colour coded knives/tongs/boards in use
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73.6 Misuse of utensils/knives/chopping boards
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73.7 Inadequate storage arrangements for chopping boards
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73.8 Poor separation in sinks
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73.9 Raw and cooked food not separate at workstation
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73.10 Staff not aware of sanitiser contact time
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73.11 Other
74 Sous Vide and Vacuum Packing Practices
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74.1 Single vac pac machine used for raw and ready to eat foods
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74.2 Vac packer not sealing bags effectively
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74.3 Insufficient methods of disinfection
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74.4 Vac packer not clean
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74.5 Water bath not preheated to correct temperature prior to use
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74.6 Sous Vide time and temperature combinations not followed
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74.7 Sous Vide food not cooled correctly
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74.8 Foods not reheated/finished correctly
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74.9 Other
75 Mollusc Safety
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75.1 No labelling for molluscs
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75.2 Live molluscs stored in own water
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75.3 Live molluscs stored on ice
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75.4 Molluscs stored flat side of shell down
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75.5 Unsafe shucking procedures
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75.6 Molluscs not clean before opening
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75.7 Shucking knives not clean prior to use
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75.8 Opened oyster not served promptly
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75.9 Other
76 Physical Contamination
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76.1 Pins on notice board in kitchen/storage
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76.2 Staff clothing with pockets
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76.3 No Electric Fly Killer (EFK)
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76.4 Electric Fly Killer (EFK) poorly positioned
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76.5 Sneeze guard required to display unit
-
76.6 Glass stored in food preparation area
-
76.7 Empty containers stored upright
-
76.8 Chopping boards worn or damaged
-
76.9 Damaged kitchen work surface
-
76.10 Food uncovered
-
76.11 Other
77 Cleaning
-
77.1 Evidence of grime/dirt to floor
-
77.2 Evidence of grime/dirt to walls
-
77.3 Evidence of grime/dirt to ceiling
-
77.4 Evidence of grime/dirt to surfaces
-
77.5 Evidence of grime/dirt to equipment
-
77.6 Hand contact surface not cleaned/sanitised
-
77.7 Food contact surface not cleaned/sanitised
-
77.8 Food contact items washed incorrectly
-
77.9 Extraction grease filters not clean
-
77.10 Ventilation canopy not clean
-
77.11 No hot water to sink
-
77.12 Other
78 Cleaning Materials
-
78.1 Insufficient cleaning cloths
-
78.2 No/insufficient sanitiser spray
-
78.3 Dirty cloths being used
-
78.4 Inadequate or no cleaning schedule
-
78.5 Cleaning schedule not followed
-
78.6 Missing/incomplete/incorrect cleaning records
-
78.7 Dishwasher water below 82°C
-
78.8 Access to areas restricted due to fixed equipment
-
78.9 Cleaning equipment not stored correctly
-
78.10 Colour coded cleaning equipment not used
-
78.11 Other
79 Allergens
-
79.1 Allergens not separate in food storage area
-
79.2 Allergen info not provided to customers
-
79.3 Other
80 Cooking, Reheating, Hot Holding and Ambient Displays
-
80.1 Food not cooked/reheated above 75°C
-
80.2 Food not hot held above 63°C
-
80.3 Food not being cooked/reheated prior to hot holding
-
80.4 Evidence of food being reheated more than once
-
80.5 Food not discarded after 2 hours of hot holding
-
80.6 Hot held food not adequately protected
-
80.7 Ambient food held for longer than 4 hours
-
80.8 No/inadequate method tracking time food is on display
-
80.9 Food being stored at ambient overnight
-
80.10 Other
81 Cooling
-
81.1 Food not cooled within 90 minutes
-
81.2 Food not cooled in suitable area
-
81.3 Blast chiller recommended
-
81.4 Other
82 Defrosting
-
82.1 Defrosting foods not adequately covered
-
82.2 Incorrect defrosting method used
-
82.3 Defrost liquid dripping onto other foods
-
82.4 Other
83 Date Labelling
-
83.1 Product beyond use by date
-
83.2 Product beyond best before date
-
83.3 Product beyond in-house date label
-
83.4 No date label on product
-
83.5 Open products not labelled
-
83.6 Product shelf life exceeding stipulated durability on company Shelf Life Chart
-
83.7 In-house date labelling system inadequate
-
83.8 In-house prepared food frozen no date label
-
83.9 Fresh meat frozen no date labels
-
83.10 Evidence of poor stock rotation (FIFO)
-
83.11 Other
84 Dry Good Storage
-
84.1 Product stored on the floor
-
84.2 Open bags or no lids on products
-
84.3 Dry goods area overstocked
-
84.4 Open sauces stored in dry storage area
-
84.5 Racking not suitable
-
84.6 Racking damaged
-
84.7 Insufficient storage space
-
84.8 Items stored above shoulder height
-
84.9 Other
85 Refrigerated Storage
-
85.1 Refrigerator/display unit operating at or above 5°C
-
85.2 Refrigerator/display unit operating at or above 8°C
-
85.3 Refrigerator/display unit overloaded
-
85.4 Refrigeration unit requires cleaning
-
85.5 Door seals dirty
-
85.6 Product stored on the floor
-
85.7 Product stored uncovered
-
85.8 Raw oily fish not stored above 5°C
-
85.9 Live shellfish stored in own water
-
85.10 Product inadequately stacked
-
85.11 Raw and cooked food not separate
-
85.12 Other
86 Refrigerated storage equipment
-
86.1 Domestic refrigerator in use
-
86.2 Damaged/missing fridge(s) handles
-
86.3 Damaged/missing fridge(s) seals
-
86.4 Evidence of rust to refrigerator
-
86.5 Damaged or rusting shelving
-
86.6 Condenser blocked/requires cleaning
-
86.7 Items stored on top of cold room/refrigerator
-
86.8 Coldroom opening/closing mechanism faulty
-
86.9 Other
87 Frozen Storage
-
87.1 Freezer operating at or above -18°C
-
87.2 Frozen product warmer than -12°C
-
87.3 Freezer unit overloaded
-
87.4 Door seals dirty
-
87.5 Freezer unit requires cleaning
-
87.6 Product stored on the floor
-
87.7 Product stored uncovered
-
87.8 Product inadequately stacked
-
87.9 Raw and cooked food not separate in freezer
-
87.10 Raw or undercooked fish not frozen to -20°C for at least 24 hours
-
87.11 Freezer requires defrosting
-
87.12 Other
88 Frozen storage equipment
-
88.1 Domestic freezer in use
-
88.2 Damaged or missing freezer(s) handles
-
88.3 Damaged or missing freezer(s) seals
-
88.4 Damaged lid to chest freezer
-
88.5 Evidence of rust to freezer
-
88.6 Damaged or rusting shelving
-
88.7 Condenser blocked/requires cleaning
-
88.8 Items stored on top of freezer
-
88.9 Freezer opening/closing mechanism faulty
-
88.10 Other
89 Cellar Access
-
89.1 No hand rail to cellar steps
-
89.2 Cellar steps in poor condition
-
89.3 Other
90 Cellar Storage
-
90.1 Product stored on the floor
-
90.2 Products stored above shoulder height
-
90.3 Storage area overstocked
-
90.4 Inadequate storage of food items in cellar
-
90.5 Racking damaged
-
90.6 Other
91 Ice
-
91.1 Ice machine not clean/well maintained
-
91.2 Ice/pooling water around machine
-
91.3 Ice scoop stored in machine
-
91.4 Glass used as ice scoop
-
91.5 Glass stored around machine
-
91.6 Items stored in ice
-
91.7 Other
92 Chemical Control
-
92.1 Open trays of pesticides or grain bait
-
92.2 Chemicals stored inappropriately
-
92.3 Chemicals sprayed on or near food
-
92.4 Inadequate arrangements for washing food
-
92.5 Chemical stored in unmarked containers
-
92.6 Domestic/retail chemicals in use
-
92.7 Chemicals not stored in lockable cupboard
-
92.8 Other
93 Bar Storage
-
93.1 Product stored on the floor
-
93.2 Out of date bar snacks
-
93.3 Broken glass found
-
93.4 No/inadequate breakage procedures for glass
-
93.5 Empty glasses stored upright
-
93.6 Non-display products stored above shoulder height
-
93.7 Poor ergonomics (best sellers stored on lower shelves)
-
93.8 Food products stored at risk of contamination
-
93.9 Other
94 Chemical Control
-
94.1 Chemicals stored inappropriately
-
94.2 Chemical stored in unmarked containers
-
94.3 Domestic/retail chemicals in use
-
94.4 Chemicals not stored in lockable cupboard
-
94.5 Chemicals left unattended in corridor
-
94.6 Other
95 Housekeeping/environment
-
95.1 Trailing cables
-
95.2 Poor housekeeping
-
95.3 Bins overfilled
-
95.4 Foodstuffs being exposed to a risk of contamination
-
95.5 Other
96 Linen Store
-
96.1 Linen stored too high
-
96.2 Linen store untidy
-
96.3 Other
97 Lone Working
-
97.1 Inadequate procedures for lone working
-
97.2 Other
98 Safety Checks
-
98.1 No/insufficient z-bed checks
-
98.2 No/insufficient cot checks
-
98.3 No/insufficient bunk bed checks
-
98.4 Other
99 Staff Interview/Observations
-
99.1 Staff unaware of fire safety arrangements
-
99.2 Staff unaware of accident reporting procedure
-
99.3 Staff carry out poor manual handling practices
-
99.4 Staff with poor understanding of bed bug policy/procedures
-
99.5 Staff with poor understanding of sharps policy/procedures
-
99.6 Staff using dangerous machinery are not trained
-
99.7 Evidence of staff smoking in non permitted/unauthorised areas
-
99.8 Other
100 Equipment/Machinery
-
100.1 Exposed/unguarded moving parts
-
100.2 Irons, lamps or hairdryers not checked for damage
-
100.3 Staff not trained to use dangerous machinery
-
100.4 Manual handling or lifting aids in poor repair
-
100.5 Ladders damaged/in poor condition
-
100.6 Kickalongs in poor condition
-
100.7 Delivery cages/trolleys overloaded
-
100.8 Delivery cages/trolleys damaged
-
100.9 Wheels on Delivery cages/trolleys defective
-
100.10 No Sharp Disposal Kit, Litter Picker or Heavy Duty Gloves
-
100.11 Other
101 Washing machine(s)
-
101.1 In poor condition
-
101.2 Exposed/unguarded moving parts
-
101.3 No/insufficient maintenance regime
-
101.4 No/missing/broken emergency stop button
-
101.5 Interlocking mechanisms faulty
-
101.6 Other
102 Dryer(s)
-
102.1 In poor condition
102 Dryer(s)
-
102.1 In poor condition
-
102.2 Exposed/unguarded moving parts
-
102.3 No/insufficient maintenance regime
-
102.4 No/missing/broken emergency stop button
-
102.5 Interlocking mechanisms faulty
-
102.6 Other
103 Chemical Control
-
103.1 Chemicals stored inappropriately
-
103.2 Insufficient/missing Material Safety Data sheets
-
103.3 Chemical stored in unmarked containers
-
103.4 Domestic/retail chemicals in use
-
103.5 Chemicals not stored in lockable cupboard
-
103.6 Other - Chemical Control
104 Housekeeping/environment
-
104.1 Unsuitable workstation
-
104.2 Poor housekeeping
-
104.3 Bins overfilled
-
104.4 Other - Housekeeping/Environment
105 Cable Management
-
105.1 Trailing cables
-
105.2 Electrical extension real not unwound
-
105.3 Unsafe use of extension cables/sockets
-
105.4 Other
106 Carpet Management
-
106.1 Carpet worn
-
106.2 Carpet ruffled
-
106.3 Other - Carpet Management
107 Reception Safety
-
107.1 Inadequate training on how to deal with aggressive customers
-
107.2 Inadequate training on what to do when threatened verbally
-
107.3 Other - Reception Safety
108 Reception Safety - Cash Handling
-
108.1 Inadequate cash handling practices
-
108.2 Other - Reception Safety - Cash Handling
109 Staff Interview/Observations
-
109.1 Staff unaware of fire safety arrangements
-
109.2 Staff unaware of accident reporting procedure
-
109.3 Staff carry out poor manual handling practices
-
109.4 Staff using dangerous machinery are not trained
-
109.5 Evidence of staff smoking in non permitted/unauthorised areas
-
109.6 Other - Staff Interview/Observations
110 Equipment/Machinery
-
110.1 Manual handling or lifting aids in poor repair
-
110.2 Ladders damaged/in poor condition
-
110.3 Kickalongs in poor condition
-
110.4 Poor storage of knives/sharp equipment
-
110.5 Delivery cages/trolleys overloaded
-
110.6 Delivery cages/trolleys damaged
-
110.7 Wheels on Delivery cages/trolleys defective
-
110.8 Other - Equipment/Machinery
111 Chemical Control
-
111.1 Chemical stored in unmarked containers
-
111.2 Domestic/retail chemicals in use
-
111.3 Chemicals not stored in lockable cupboard
-
111.4 Poisons not clearly labelled
-
111.5 Petrol not stored/handled safely
-
111.6 Other - Chemical Control
112 Personal Protective Equipment
-
112.1 PPE insufficient or missing
-
112.2 PPE in poor condition or dirty
-
112.3 Other
113 Management of Contractors
-
113.1 Risk Assessments not provided
-
113.2 Employers liability insurance not provided
-
113.3 Licences not provided
-
113.4 Inadequate spraying procedures
-
113.5 Inadequate refuelling procedures
-
113.6 Inadequate strimming/trimming/cutting procedures
-
113.7 Other
114 Equipment/Machinery
-
114.1 Exposed/unguarded moving parts
-
114.2 Damaged/missing guards requiring replacement
-
114.3 Staff not trained to use dangerous machinery
-
114.4 Manual handling or lifting aids in poor repair
-
114.5 Ladders damaged/in poor condition
-
114.6 Kickalongs in poor condition
-
114.7 Poor storage of knives/sharp equipment
-
114.8 Delivery cages/trolleys overloaded
-
114.9 Delivery cages/trolleys damaged
-
114.10 Wheels on Delivery cages/trolleys defective
-
114.11 Other - Equipment/Machinery
115 Heavy Plant and Machinery
-
115.1 Daily checks missing/incomplete/incorrect
-
115.2 Training inadequate
-
115.3 Plant/Machinery unsafe
-
115.4 Plant/Machinery not subject to routine maintenance
-
115.5 No thorough examination
-
115.6 Other
116 Staff Interview/Observations
-
116.1 Staff unaware of fire safety arrangements
-
116.2 Staff unaware of accident reporting procedure
-
116.3 Staff carry out poor manual handling practices
-
116.4 Staff using dangerous machinery are not trained
-
116.5 Evidence of staff smoking in non permitted/unauthorised areas
-
116.6 Staff unaware of correct spraying procedures
-
116.7 Other - Staff Interview/Observations
117 Health and Fitness Training
-
117.1 No/missing Pool Plant Training
-
117.2 No/missing first aid training records
-
117.3 No/missing Pool Lifeguard/Pool Responder Training
-
117.4 No/missing first aid training records for Pool Lifeguard/Pool Responder Training
-
117.5 Staff not trained on PSOP
-
117.6 Staff unaware of chemical spillage procedure
-
117.7 Chlorine alarm procedure not documented/trained to staff
-
117.8 Staff unaware of chlorine gas emergency procedure
-
117.9 Minimum Company requirements of Pool Plant Training not met
-
117.10 Other - Health and Fitness Training
118 Health and Fitness policies and procedures
-
118.1 No/missing Pool Safety Operating Procedures
-
118.2 No/missing Normal Operating Procedures
-
118.3 No/missing Emergency Action Plan
-
118.4 Staff unaware of Pool Safety Operating Procedures
-
118.5 Staff not trained on PSOP
-
118.6 No Copy of HSG 179 available
-
118.7 Client records not stored safely
-
118.8 Other - Health and Fitness policies and procedures
119 Leisure Diary
-
119.1 Leisure diary missing
-
119.2 Missing/incomplete/incorrect opening checks
-
119.3 Missing/incomplete/incorrect closing checks
-
119.4 Missing/incomplete/incorrect gym and pool equipment checks
-
119.5 Monthly plant room maintenance checklist is not up to date/complete
-
119.6 Missing/incomplete/incorrect water test checks
-
119.7 Missing/incomplete/incorrect panic alarm checks
-
119.8 Missing/incomplete/incorrect weekly pool walkaround checks
-
119.9 Missing/incomplete/incorrect weekly changing room checks
-
119.10 Missing/incomplete/incomplete monthly review and audit
-
119.11 Missing/incomplete/incorrect corrective action
-
119.12 Poor practices observed in the diary
-
119.13 Other - Leisure Diary
120 Signage
-
120.1 Pre-swim hygiene notices not on display
-
120.2 Prohibition signs not in place
-
120.3 Warning signs not in place
-
120.4 Gym instruction notice not on display
-
120.5 Insufficient pool signage
-
120.6 Spa pool notice not on display
-
120.7 Other - Signage
121 Pool Structure - Walls
-
121.1 Slight wall damage requiring repair
-
121.2 Excessive wall damage requiring major repair
-
121.3 Smashed/damaged glass
-
121.4 Wall tiling requires repair/replacement
-
121.5 Other - Pool Structure - Walls
122 Pool Structure - Steps
-
122.1 No hand rail to steps
-
122.2 Faulty hand rail to steps
-
122.3 Spillages to steps
-
122.4 Worn steps require repair/replacement
-
122.5 Edging to steps require repainting
-
122.6 Other - Pool Structure - Steps
123 Pool Structure - Floors
-
123.1 Slight floor damage requiring repair
-
123.2 Excessive floor damage requiring major repair
-
123.3 Floor level changes not clearly marked
-
123.4 Floor level change requiring structural work
-
123.5 Non-slip surface required to floor/steps
-
123.6 Floor considered slippery when wet
-
123.7 Spillages to floors
-
123.8 Trailing cables
-
123.9 Other - Pool Structure - Floors
124 Pool Structure - Ceiling
-
124.1 Ceiling slightly damaged
-
124.2 Ceiling excessively damaged
-
124.3 Ceiling tiles(s) missing
-
124.4 Ceiling vent(s) cover missing
-
124.5 Ceiling requires re-painting
-
124.6 Padding/signage required to low ceilings
-
124.7 Other - Pool Structure - Ceiling
125 Poolside - General
-
125.1 Overshoes not available
-
125.2 Electrical hazards evident
-
125.3 Life saving equipment insufficient
-
125.4 Pool lights not working
-
125.5 Pool hoist not maintained 6 monthly
-
125.6 Other - Poolside - General
126 Poolside Alarms
-
126.1 Alarms not checked
-
126.2 Alarms not working
-
126.3 Alarms damaged
-
126.4 Other - Poolside Alarms
127 Pool Life Guarding
-
127.1 Pool lifeguarding not inline with policy/HSG179 requirements
-
127.2 Lifeguard duties not rotated hourly
-
127.3 Other - Pool Life Guarding
128 Environmental Conditions
-
128.1 Excessive hot temperature
-
128.2 Inadequate levels of lighting
-
128.3 No diffuser covers on strip lighting
-
128.4 Bulbs not working
-
128.5 Inadequate ventilation
-
128.6 Inadequate drainage
-
128.7 Other - Environmental Conditions
129 Cleaning
-
129.1 Evidence of grime/dirt to floor
-
129.2 Evidence of grime/dirt to walls
-
129.3 Evidence of grime/dirt to ceiling
-
129.4 Evidence of grime/dirt to surfaces
-
129.5 Evidence of grime/dirt to equipment
-
129.6 Hand contact surface not cleaned/sanitised
-
129.7 Vents not clean
-
129.8 Other - Cleaning
130 Cleaning Materials
-
130.1 Inadequate or no cleaning schedule
-
130.2 Cleaning schedule not followed
-
130.3 Missing/incomplete/incorrect cleaning records
-
130.4 Cleaning equipment not stored correctly
-
130.5 Colour coded cleaning equipment not used
-
130.6 Other - Cleaning Materials
131 Swim Hygiene
-
131.1 Pre swim showers not working
-
131.2 Over shoes not available
-
131.3 Toilets dirty/unclean
-
131.4 Nappy changing areas inadequate/straps defective
-
131.5 Baby swimming nappies not available
-
131.6 Other - Swim Hygiene
132 Swimming Pool
-
132.1 Inadequate practices observed during pool testing
-
132.2 Water testing procedure not followed
-
132.3 Missing/incomplete daily pool tests
-
132.4 Corrective actions taken not in line with EAP
-
132.5 Monthly bacteriological tests missing/incomplete
-
132.6 30 minute head counts not being completed
-
132.7 Pool clarity issues
-
132.8 Other - Swimming Pool
133 Spa Pool
-
133.1 Inadequate practices observed during pool testing
-
133.2 Water testing procedure not available
-
133.3 Missing/incomplete daily spa pool tests
-
133.4 Corrective actions taken not in line with EAP
-
133.5 Monthly bacteriological tests missing/incomplete
-
133.6 Pool clarity issues
-
133.7 Other - Spa Pool
134 CCTV
-
134.1 No/Inadequate CCTV
-
134.2 Blind spots on CCTV
-
134.3 CCTV not working
-
134.4 CCTV obscured
-
134.5 No CCTV signage on display
-
134.6 Other - CCTV
135 Test Kit
-
135.1 Pool test kit in poor repair/missing
-
135.2 Pool test kit not calibrated
-
135.3 Other - Test Kit
136 Pool Plant Room - General
-
136.1 Pool Plant room door not locked
-
136.2 Pool plant room untidy/unclean/no chemical deposits
-
136.3 Unauthorised persons access plant room
-
136.4 Pool plant room hazards signs missing/inadequate/day tanks not labelled
-
136.5 Inadequate ventilation to pool plant room
-
136.6 Other - Pool Plant Room - General
137 Pool Plant Room - Chemicals
-
137.1 Chemicals stored inappropriately
-
137.2 Inadequate segregation of alkaline and acid chemicals noted
-
137.3 Chemicals not clearly labelled
-
137.4 Authorised staff unfamiliar with chemicals on site
-
137.5 No chlorine alarm fitted (where appropriate)
-
137.6 No means of raising the alarm in emergency
-
137.7 Eyewash station missing/inadequate (where appropriate)
-
137.8 Other - Pool Plant Room - Chemicals
138 Personal Protective Equipment
-
138.1 PPE insufficient or missing
-
138.2 PPE in poor condition or dirty
-
138.3 2 sets of PPE not available (1 set outside the plant room)
-
138.4 Other - Personal Protective Equipment
139 Chemical Control - Other areas
-
139.1 Chemicals stored inappropriately
-
139.2 Chemical stored in unmarked containers
-
139.3 Domestic/retail chemicals in use
-
139.4 Chemicals not stored in lockable cupboard
-
139.5 No slippery floor/cleaning signage
-
139.6 Other - Chemical Control - Other areas
140 Gym/Leisure Facilities
-
140.1 No Pre Activity Readiness Questionnaires being used
-
140.2 Client records not stored safely
-
140.3 Gym equipment in poor condition
-
140.4 Gym equipment poorly positioned
-
140.5 Gym equipment not checked routinely
-
140.6 No records of gym equipment checks
-
140.7 No drinking water available in the gym
-
140.8 No sanitiser available in gym
-
140.9 Other - Gym/Leisure Facilities
141 Sauna/Steam Room Facilities
-
141.1 Sauna/steam room alarms not tested and recorded
-
141.2 Daily temperatures of sauna/steam room not recorded when in use
-
141.3 No/insufficient cleaning schedules for spa equipment
-
141.4 No customer warning notices for steam/sauna room
-
141.5 No fire protection behind the heated element in the sauna
-
141.6 Seats/benches in poor condition
-
141.7 Other - Sauna/Steam Room Facilities
142 Sunbeds
-
142.1 No HSE poster on display in sunbed room
-
142.2 Missing/incomplete daily sunbed safety checks
-
142.3 No eye protection available to sunbed users
-
142.4 Sunbed Questionnaires not being completed/signed
-
142.5 Inadequate management of number of customer sessions
-
142.6 Other
143 Beauty Therapy
-
143.1 No consultation cards completed prior to treatment
-
143.2 Inadequate cleaning procedures in therapy room
-
143.3 Unauthorised staff carrying out electrolysis
-
143.4 Staff not following correct tea-light/candle policy
-
143.5 Barbicide not being renewed daily
-
143.6 No/insufficient disinfection procedures
-
143.7 Insufficient ventilation
-
143.8 No/inadequate PPE
-
143.9 No/inadequate hand wash facility
-
143.10 Other - Beauty Therapy
144 Beauty Therapy - Hot Stones
-
144.1 Missing/incomplete/incorrect hot stone log for each client
-
144.2 Hot stone temperatures not monitored
-
144.3 Other - Beauty Therapy - Hot Stones
145 Beauty Therapy - Alarms
-
145.1 Alarms not checked
-
145.2 Alarms not working
-
145.3 Alarms damaged
-
145.4 Other - Beauty Therapy - Alarms
146 Equipment/Machinery
-
146.1 Exposed/unguarded moving parts
-
146.2 Damaged/missing guards requiring replacement
-
146.3 Staff not trained to use dangerous machinery
-
146.4 Manual handling or lifting aids in poor repair
-
146.5 Ladders damaged/in poor condition
-
146.6 Kickalongs in poor condition
-
146.7 Delivery cages/trolleys overloaded/damaged/wheels defective
-
146.8 Incorrect/missing/misplaced life saving equipment at poolside
-
146.9 No dangerous machinery signage
-
146.10 Other - Equipment/Machinery
147 Staff Interview/Observations
-
147.1 Staff unaware of fire evacuation procedures
-
147.2 Staff unaware of what to do when alarm sounds
-
147.3 Staff not aware of key risk assessments and control measures
-
147.4 Staff carry out poor manual handling practices
-
147.5 Staff unaware of bather loads
-
147.6 Staff unaware of Pool Safety Operating Procedures
-
147.7 Staff not aware of Emergency Action Procedures
-
147.8 Staff not aware of the correct admissions policy/supervision requirements
-
147.9 Staff not aware of safe infectious disease control, in particular norovirus
-
147.10 Staff with poor understanding of body fluid policy/procedures
-
147.11 Staff were not aware of 'lone working' risk assessment/policy
-
147.12 Other - Staff Interview/Observations