Title Page
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Conducted on
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Prepared by
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Location
1 Managing Visitors and Contractors
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1.1 Visitors and contractors not told to sign in
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1.2 Visitors and contractors not advised of H&S/Fire safety procedures
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1.3 Non-approved contractors used
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1.4 Other
2 Compliance Centre
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2.1 Authorised persons do not know their Compliance Centre logon details
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2.2 Authorised persons do not know how to operate the Compliance Centre
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2.3 Monitoring App was not being used by the hotel
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2.4 Training App not being used by hotel
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2.6 Other - Compliance Centre
3 Helpline
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3.1 Management unaware of Helpline
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3.2 Official officer visit not reported to Helpline
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3.3 Accident not reported to Helpline
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3.4 Cases have not been actioned for more than 60-90 days
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3.5 Other - Helpline
4 Managers' Diary
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4.1 General Managers diary missing
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4.2 Declaration not signed
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4.3 Missing/incomplete records of maintenance issues
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4.4 Missing/incomplete records of lost property
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4.5 Other
5 Managers' Diary - Weekly/Monthly Checks
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5.1 Missing/incomplete weekly compliance checks
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5.2 Missing/incomplete/incorrect monthly audit
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5.3 Missing/incomplete/incorrect monthly review
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5.4 Other
6 Health and Safety Management System Documentation
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6.1 No Health and Safety Policy available on site
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6.2 Health and Safety policy not signed
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6.3 The Health and Safety Policy Statement is not on display
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6.4 Roles and responsibilities not signed
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6 Health and Safety Management System Documentation
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6.5 Health and safety policy not reviewed regularly
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6.6 No appointed responsible person
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6.7 Other - Health and Safety Management System Documentation
7 Falls from Height
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7.1 No 'falls at height' risk assessment
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7.2 Control measures listed in risk assessments not followed
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7.3 Risk assessments not reviewed regularly
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7.4 RA's not signed and dated
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7.5 No/missing risk assessment training records
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7.6 Ladder inspection record not up-to-date/missing
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7.7 Ladders damaged/in poor condition
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7.8 Kickalongs in poor condition
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7.9 Other - Falls from Height
8 Chemical Control
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8.1 No/insufficient 'COSHH' risk assessment
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8.2 Insufficient/missing Material Safety Data sheets
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8.3 PPE insufficient or missing
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8.4 PPE in poor condition or dirty
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8.5 Chemicals stored inappropriately
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8.6 Chemical stored in unmarked containers
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8.7 Domestic/retail chemicals in use
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8.8 Chemicals not stored in lockable cupboard
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8.9 Other - Chemical Control
9 Asbestos Control
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9.1 No/insufficient 'Managing Asbestos' Register
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9.2 Action points not completed
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9.3 Responsible person was not sure if asbestos present on site
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9.4 Identified asbestos not suitably managed
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9.5 No Asbestos training records for all Ground and Maintenance staff & Park Managers
10 Manual Handling
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10.1 No 'manual handling' risk assessment
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10.2 Control measures listed in risk assessments not followed
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10 Manual Handling
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10.3 Risk assessments not reviewed regularly
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10.4 RA's not signed and dated
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10.5 No/missing risk assessment training records
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10.6 PPE insufficient or missing
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10.7 PPE in poor condition or dirty
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10.8 Other - Manual Handling
11 Slips and Trips
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11.1 No 'slips, trips and falls' risk assessment
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11.2 Control measures listed in risk assessments not followed
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11.3 Risk assessments not reviewed regularly
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11.4 RA's not signed and dated
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11.5 No/missing risk assessment training records
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11.6 Other - Slips and Trips
12 Dangerous Machinery, Equipment, Processes
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12.1 No dangerous processes/equipment risk assessments for all areas
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12.2 Control measures listed in risk assessments not followed
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12.3 Risk assessments not reviewed regularly
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12.4 RA's not signed and dated
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12.5 No/missing risk assessment training records
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12.6 Exposed/unguarded moving parts
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12.7 Damaged/missing guards requiring replacement
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12.8 Permit-to-work system not in use
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12.9 Other - Dangerous Machinery, Equipment, Processes
13 Risk Assessments - Statutory
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13.1 No 'control of noise at work' risk assessment
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13.2 No 'young workers' risk assessment (where applicable)
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13.3 No 'new and expectant mothers' risk assessment/policy
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13.4 No 'Display Screen Equipment (DSE)' assessments (DSE Users only)
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13.5 Other - Risk Assessments - Statutory
14 Risk Assessments - Work Practices
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14.1 No/unsuitable/insufficient work practices risk assessments available
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14.2 Staff were not aware of 'lone working' risk assessment/policy
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14.3 No/insufficient snow and ice risk assessment/site plan available
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14.4 Other - Risk Assessments - Work Practices
15 Risk Assessments - Work Practices / Vehicles
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15.1 No workplace transport risk assessment
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15.2 No driving at work risk assessment
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15.3 Control measures listed in risk assessments not followed
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15.4 Risk assessments not reviewed regularly
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15.5 RA's not signed and dated
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15.6 No/missing risk assessment training records
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15.7 Other
16 Caravan Movement and Siting
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16.1 No risk assessments available
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16.2 Control measures listed in risk assessments not followed
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16.3 Risk assessments not reviewed regularly
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16.4 Risk assessments not signed or dated
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16.5 PPE insufficient or missing
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16.6 PPE in poor condition
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16.7 No/missing risk assessment training records
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16.8 Other
17 Statutory Inspection Records
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17.1 No/out of date gas safety certification
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17.2 No/out of date PAT testing record
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17.3 Electrical installation inspection not up to date/missing
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17.4 No/out of date lift safety certification
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17.5 Pressure vessel inspection records not up to date/missing
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17.6 Air con units/cooling towers not cleaned/filters changed
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17.8 No Duty of Care Waste Carriers Licence
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17.9 Other
18 Signs and Posters
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18.1 HSE Health and Safety poster missing/obstructed
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18.2 HSE Health and Safety poster - Old Style
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18.3 HSE Health and Safety poster not complete (new style)
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18 Signs and Posters
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18.4 No copy of Employers Liability Compulsory Insurance Certificate to view
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18.5 Employers Liability Compulsory Insurance Certificate out of date
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18.7 Fire marshals not named on signage
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18.8 First aiders not indicated on signage
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18.9 No smoking signage not visible
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18.10 Signage obstructed
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18.11 Other - Signs and Posters
19 Training Records
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19.1 Induction training content is inadequate
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19.2 No/missing induction training records
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19.3 Training records not completed correctly
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19.4 Other - Training Records
20 Training Records - Health and Safety
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20.1 No/missing health and safety induction training records
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20.2 No/missing level 2 health and safety training records
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20.3 No/missing first aid training records
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20.4 No/missing manual handling training records
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20.5 No/missing COSHH training records
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20.6 Other - Training Records - Health and Safety
21 Training Records - Water Management
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21.1 No/missing Legionella Training Records for Responsible Person
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21.2 No/missing Refresher Legionella Training
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21.3 No/missing Legionella Training for Employees
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21.4 Other
22 Training Records - Fire Safety
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22.1 No/missing basic fire training records
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22.2 No/missing Duty Manager training records
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22.3 Other
23 Enforcement Actions
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23.1 Actions required not completed within given timescales
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23.2 Other - Enforcement Actions
24 Staff Interview/Observations
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24.1 Staff ride in goods/cellar lifts
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24.2 Staff using dangerous machinery are not trained
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24.3 Staff unaware of fire safety arrangements
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24.4 Staff carry out poor manual handling practices
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24.5 Evidence of staff smoking in non permitted/unauthorised areas
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24.6 Staff unaware of accident reporting procedure
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24.7 Staff not aware of allergens
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24.8 Other - Staff Interview/Observations
25 Transport Documentation
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25.1 MOT Certificates not present
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25.2 Missing/insufficient Internal/external vehicle checks
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25.3 Driving licence checks not conducted
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25.4 Annual weight lift test certificate not available for commercial vehicles
26 Fire Safety Structure
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26.1 Fire escape route(s) blocked or obstructed
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26.2 Fire door(s) blocked or do not open freely
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26.3 Internal fire door(s) propped open (by unsuitable means)
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26.4 No signage to alarm call points/equipment
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26.5 Fire signage obstructed
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26.6 Inadequate amount of fire evacuation notices
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26.7 Content of fire evacuation notice inadequate
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26.8 Inadequate storage of combustible materials
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26.9 No/inadequate fire stop
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26.10 Emergency call points obstructed
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26.11 Other - Fire Safety Structure
Fire Safety Management
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27.1 No responsible person for fire safety
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27.2 Inadequate PEEP procedures
28 Fire Safety Management System Documentation
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28.1 No/insufficient/out of date fire risk assessment
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28.2 Fire risk assessment actions not completed/signed off
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28.3 No/insufficient annual testing of fire system
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28.4 No/insufficient testing of emergency lighting
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28.5 No/insufficient testing of fire fighting equipment
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28.6 Other
29 Staff Interview/Observations
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29.1 Inadequate management of portable heaters
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29.2 Staff unaware of PEEP procedure
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29.3 Other - Staff Interview/Observations
30 Legionella Management
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30.4 No Appointed Responsible Person for Legionella Management
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30.5 Inadequate arrangements for appointment Responsible Person
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30.6 Other
31 Legionella Management - Documents
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31.1 No/Insufficient Legionella Risk Assessment
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31.2 Action points not completed
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31.3 Legionella Risk Assessment not Reviewed
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31.4 Competent person did not complete Legionella Risk Assessment
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31.5 Other
32 Legionella Management - Written Scheme
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32.1 No/Missing/Inadequate Written Scheme
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32.2 Other
33 Legionella Management - Controls
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33.1 No/Missing/Inadequate control measures
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33.2 Hot and cold water temps not monitored/recorded
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33.3 Water temperatures between 20°C and 50°C
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33.4 Shower heads not cleaned regularly
34 Legionella Management - Monitoring Records
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34.1 No/Missing/Inadequate Legionella monitoring records
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34.2 Other
35 Legionella Management - Contractor Management
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35.1 No/Inadequate procedures for escalating deficiencies
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35.2 No/Inadequate evidence of contractor competency
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35.3 Other
36 Walls
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36.1 Slight wall damage requiring repair
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36.2 Excessive wall damage requiring repair
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36.3 Smashed/damaged glass
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36.4 Walls require re-painting
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36.5 Wall covering/material not suitable for food rooms
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36.6 Wall tiling represents health and safety risk
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36.7 No hand rail to steps
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36.8 Faulty hand rail to steps
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36.9 Exposed pipe work requires boxing in
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36.10 Other - Walls
37 Floors
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37.1 Slight floor damage requiring repair
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37.2 Excessive floor damage requiring repair
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37.3 Floor level changes not clearly marked
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37.4 Floor level change requiring structural work
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37.5 Worn steps require repair/replacement
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37.6 Edging to steps require repainting
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37.7 Non-slip surface required to floor/steps
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37.8 Floor considered slippery when wet
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37.9 Spillages to floors/steps
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37.10 Trailing cables
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37.11 Other - Floors
38 Ceilings
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38.1 Ceiling slightly damaged
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38.2 Ceiling excessively damaged
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38.3 Ceiling tiles(s) missing
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38.4 Ceiling vent(s) cover missing
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38.5 Ceiling requires re-painting
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38.6 Padding/signage required to low ceilings
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38.7 Other - Ceilings
39 Windows
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39.1 Restrictor not fitted
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39.2 Restrictors broken/defective
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39.3 Glass cracked/broken
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39.4 Other - Windows
40 Environmental conditions
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40.1 Excessive hot temperature
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40.2 Excessive low temperature
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40.3 Inadequate levels of lighting
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40.4 No diffuser covers on strip lighting (in food areas)
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40.5 Bulbs not working (posing a risk to health and safety)
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40.6 Inadequate ventilation
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40.7 Inadequate drainage
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40.8 Unfinished Wood
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40.9 Other - Environmental conditions
41 Structural Pest Control
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41.1 Evidence of rodent infestation
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41.2 Evidence of insect/fruit fly infestation
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41.3 Pest proofing inadequate
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41.4 No/damaged bristle strip to external door
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41.5 Potential sources of harbourage for pests
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41.6 Other - Structural Pest Control
42 Security
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42.1 Stores/cupboards not locked after use
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42.2 Cash counting not conducted in accordance with company policy
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42.3 Other - Security
43 Staff Facilities
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43.1 No staff room/changing area
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43.2 Staffroom untidy/changing area untidy/dirty
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43.3 No storage area for staff belongings
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43.4 Staff belongings stored behind bar/in cellar/in kitchen or store areas
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43.5 Kitchen staff come to work in uniforms
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43.6 No lockers or insufficient lockers
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43.7 Iron left on for excessive time
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43.8 Inadequate cleaning procedure for Chef's uniforms
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43.9 Clean and dirty clothing not separate
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43.10 Stock stored in staff room
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43.11 No designated staff smoking area/area untidy
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43.12 Other - Staff Facilities
44 Staff Toilets
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44.1 Staff toilets in poor condition
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44.2 Staff toilets require cleaning
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44.3 Staff change in toilets
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44.4 No soap in staff toilets
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44.5 Soap not in dispenser in staff toilets
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44.6 No paper towels/air dryer in staff toilets
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44.7 Paper towels not in dispenser in staff toilets
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44.8 No toilet paper in toilets
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44.9 No 'wash your hands' signs in staff toilets
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44.10 Damaged/broken mirror in toilets
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44.11 Other - Staff Toilets
45 Electrical Safety
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45.1 Damaged electrical equipment
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45.2 Damaged electrical wiring
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45.3 Plug sockets/adaptors overloaded
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45.4 Multi adaptor in use not flat plug adaptor
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45.5 Electric fuse box exposed
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45.6 Electric cupboard/plant rooms unlocked
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45.7 Other - Electrical Safety
46 Customer Care - External Areas
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46.1 External area damaged/worn
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46.2 External area dirty
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46.3 Car park requires demarcation
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46.4 No 'parking at owners risk' signs
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46.5 Surface to the car park in poor condition
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46.6 Inadequate lighting (evenings)
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46.7 Other - Customer Care - External Areas
47 Customer Care - Access
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47.1 Worn/damaged steps
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47.2 Inadequate/no pathways in gardens
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47.3 Hand rails/barriers/fencing not secure
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47.4 Unsafe access to facilities
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47.5 Other - Customer Care - Access
48 External Refuse Disposal
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48.1 Bin area dirty
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48.2 Bin lids not closed
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48.3 Bin lids damaged/missing
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48.4 Insufficient bin collections
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48.5 Floor area uneven/damaged
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48.6 Inadequate lighting (evenings)
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48.7 Other - External Refuse Disposal
49 Holiday Park Transport
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49.1 Vehicle/pedestrian movement insufficient, internally/externally
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49.2 Speed limits not set and clearly signposted on vehicle routes
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49.3 Car parking areas insufficiently located
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49.4 Other
50 First Aid Kit
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50.1 First aid kit contains creams, tablets or sprays
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50.2 No blue plasters for food handlers
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50.3 Other
51 Gas Safety
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51.1 Emergency gas shut off points not clearly signed
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51.2 Emergency gas shut off valve obstructed/inadequate
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51.3 Broken glass to external play area noted
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51.4 No/insufficient written scheme for LPG tank
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51.5 Equipment in play area not clean
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51.6 Other - Gas Safety
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51.7 Maximum height restrictions not in place/visible
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51.8 Sharp edges to play equipment present
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51.9 Netting not in place/in poor repair
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51.10 Foam padding in poor repair
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51.11 Ball pits of poor design/not managed
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51.12 Other
52 Workplace Transport
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52.1 Inadequate vehicle and pedestrian separation
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52.2 Insufficient room for loading/unloading
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52.3 Compound access not restricted
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52.4 Potential of slips and trips noted
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52.5 Potential of falls from height noted
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52.6 Excessive noise levels noted
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52.7 No Fragile Roof signage
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52.8 No racking protection
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52.9 Other - Workplace Transport
53 Lifting Equipment
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53.1 Insufficient controls on the use of fork lift truck(s)
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53.2 No thorough examination under LOLER
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53.3 Keys left in dangerous machinery when unattended
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53.4 Staff not trained to use lifting equipment
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53.5 No designated room for battery charging
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53.6 Incorrect/no procedure for recharging batteries
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53.7 Other - Lifting Equipment
54 Chemical Control
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54.1 Chemicals stored inappropriately
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54.2 Insufficient/missing Material Safety Data sheets
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54.3 Chemical stored in unmarked containers
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54.4 Domestic/retail chemicals in use
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54.5 Chemicals not stored in lockable cupboard
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54.6 Other - Chemical Control
55 Cable Management
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55.1 Trailing cables
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55.2 Electrical extension real not unwound
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55.3 Unsafe use of extension cables/sockets
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55.4 Other
56 Carpet Management
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56.1 Carpet worn
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56.2 Carpet ruffled
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56.3 Other - Carpet Management
57 Reception Safety
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57.1 Inadequate training on how to deal with aggressive customers
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57.2 Inadequate training on what to do when threatened verbally
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57.3 Other - Reception Safety
58 Reception Safety - Cash Handling
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58.1 Inadequate cash handling practices
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58.2 Other - Reception Safety - Cash Handling
59 Staff Interview/Observations
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59.1 Staff unaware of fire safety arrangements
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59.2 Staff unaware of accident reporting procedure
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59.3 Staff carry out poor manual handling practices
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59.4 Staff using dangerous machinery are not trained
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59.5 Evidence of staff smoking in non permitted/unauthorised areas
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59.6 Other - Staff Interview/Observations
60 Equipment/Machinery
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60.1 Manual handling or lifting aids in poor repair
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60.2 Ladders damaged/in poor condition
61 Chemical Control
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61.4 Chemical stored in unmarked containers
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61.5 Domestic/retail chemicals in use
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61.6 Chemicals not stored in lockable cupboard
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61.7 Poisons not clearly labelled
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61.8 Petrol not stored/handled safely
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61.9 Other - Chemical Control
62 Personal Protective Equipment
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62.1 PPE insufficient or missing
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62.2 PPE in poor condition or dirty
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62.3 Other
63 Management of Contractors
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63.1 Risk Assessments not provided
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63.2 Employers liability insurance not provided
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63.3 Licences not provided
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63.4 Inadequate spraying procedures
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63.5 Inadequate refuelling procedures
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63.6 Inadequate strimming/trimming/cutting procedures
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63.7 Other
64 Equipment/Machinery
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64.1 Exposed/unguarded moving parts
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64.2 Damaged/missing guards requiring replacement
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64.3 Staff not trained to use dangerous machinery
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64.4 Manual handling or lifting aids in poor repair
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64.5 Ladders damaged/in poor condition
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64.6 Kickalongs in poor condition
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64.7 Poor storage of knives/sharp equipment
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64.8 Delivery cages/trolleys overloaded
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64.9 Delivery cages/trolleys damaged
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64.10 Wheels on Delivery cages/trolleys defective
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64.11 Other - Equipment/Machinery
65 Heavy Plant and Machinery
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65.1 Daily checks missing/incomplete/incorrect
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65.2 Training inadequate
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65.3 Plant/Machinery unsafe
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65.4 Plant/Machinery not subject to routine maintenance
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65.5 No thorough examination
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65.6 Other
66 Staff Interview/Observations
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66.1 Staff unaware of fire safety arrangements
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66.2 Staff unaware of accident reporting procedure
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66.3 Staff carry out poor manual handling practices
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66.4 Staff using dangerous machinery are not trained
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66.5 Evidence of staff smoking in non permitted/unauthorised areas
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66.6 Staff unaware of correct spraying procedures
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66.7 Other - Staff Interview/Observations