Title Page

  • Conducted on

  • Prepared by

  • Location

1 Managing Visitors and Contractors

  • 1.1 Visitors and contractors not told to sign in

  • 1.2 Visitors and contractors not advised of H&S/Fire safety procedures

  • 1.3 Non-approved contractors used

  • 1.4 Other

2 Compliance Centre

  • 2.1 Authorised persons do not know their Compliance Centre logon details

  • 2.2 Authorised persons do not know how to operate the Compliance Centre

  • 2.3 Monitoring App was not being used by the hotel

  • 2.4 Training App not being used by hotel

  • 2.6 Other - Compliance Centre

3 Helpline

  • 3.1 Management unaware of Helpline

  • 3.2 Official officer visit not reported to Helpline

  • 3.3 Accident not reported to Helpline

  • 3.4 Cases have not been actioned for more than 60-90 days

  • 3.5 Other - Helpline

4 Managers' Diary

  • 4.1 General Managers diary missing

  • 4.2 Declaration not signed

  • 4.3 Missing/incomplete records of maintenance issues

  • 4.4 Missing/incomplete records of lost property

  • 4.5 Other

5 Managers' Diary - Weekly/Monthly Checks

  • 5.1 Missing/incomplete weekly compliance checks

  • 5.2 Missing/incomplete/incorrect monthly audit

  • 5.3 Missing/incomplete/incorrect monthly review

  • 5.4 Other

6 Health and Safety Management System Documentation

  • 6.1 No Health and Safety Policy available on site

  • 6.2 Health and Safety policy not signed

  • 6.3 The Health and Safety Policy Statement is not on display

  • 6.4 Roles and responsibilities not signed

  • 6 Health and Safety Management System Documentation

  • 6.5 Health and safety policy not reviewed regularly

  • 6.6 No appointed responsible person

  • 6.7 Other - Health and Safety Management System Documentation

7 Falls from Height

  • 7.1 No 'falls at height' risk assessment

  • 7.2 Control measures listed in risk assessments not followed

  • 7.3 Risk assessments not reviewed regularly

  • 7.4 RA's not signed and dated

  • 7.5 No/missing risk assessment training records

  • 7.6 Ladder inspection record not up-to-date/missing

  • 7.7 Ladders damaged/in poor condition

  • 7.8 Kickalongs in poor condition

  • 7.9 Other - Falls from Height

8 Chemical Control

  • 8.1 No/insufficient 'COSHH' risk assessment

  • 8.2 Insufficient/missing Material Safety Data sheets

  • 8.3 PPE insufficient or missing

  • 8.4 PPE in poor condition or dirty

  • 8.5 Chemicals stored inappropriately

  • 8.6 Chemical stored in unmarked containers

  • 8.7 Domestic/retail chemicals in use

  • 8.8 Chemicals not stored in lockable cupboard

  • 8.9 Other - Chemical Control

9 Asbestos Control

  • 9.1 No/insufficient 'Managing Asbestos' Register

  • 9.2 Action points not completed

  • 9.3 Responsible person was not sure if asbestos present on site

  • 9.4 Identified asbestos not suitably managed

  • 9.5 No Asbestos training records for all Ground and Maintenance staff & Park Managers

10 Manual Handling

  • 10.1 No 'manual handling' risk assessment

  • 10.2 Control measures listed in risk assessments not followed

  • 10 Manual Handling

  • 10.3 Risk assessments not reviewed regularly

  • 10.4 RA's not signed and dated

  • 10.5 No/missing risk assessment training records

  • 10.6 PPE insufficient or missing

  • 10.7 PPE in poor condition or dirty

  • 10.8 Other - Manual Handling

11 Slips and Trips

  • 11.1 No 'slips, trips and falls' risk assessment

  • 11.2 Control measures listed in risk assessments not followed

  • 11.3 Risk assessments not reviewed regularly

  • 11.4 RA's not signed and dated

  • 11.5 No/missing risk assessment training records

  • 11.6 Other - Slips and Trips

12 Dangerous Machinery, Equipment, Processes

  • 12.1 No dangerous processes/equipment risk assessments for all areas

  • 12.2 Control measures listed in risk assessments not followed

  • 12.3 Risk assessments not reviewed regularly

  • 12.4 RA's not signed and dated

  • 12.5 No/missing risk assessment training records

  • 12.6 Exposed/unguarded moving parts

  • 12.7 Damaged/missing guards requiring replacement

  • 12.8 Permit-to-work system not in use

  • 12.9 Other - Dangerous Machinery, Equipment, Processes

13 Risk Assessments - Statutory

  • 13.1 No 'control of noise at work' risk assessment

  • 13.2 No 'young workers' risk assessment (where applicable)

  • 13.3 No 'new and expectant mothers' risk assessment/policy

  • 13.4 No 'Display Screen Equipment (DSE)' assessments (DSE Users only)

  • 13.5 Other - Risk Assessments - Statutory

14 Risk Assessments - Work Practices

  • 14.1 No/unsuitable/insufficient work practices risk assessments available

  • 14.2 Staff were not aware of 'lone working' risk assessment/policy

  • 14.3 No/insufficient snow and ice risk assessment/site plan available

  • 14.4 Other - Risk Assessments - Work Practices

15 Risk Assessments - Work Practices / Vehicles

  • 15.1 No workplace transport risk assessment

  • 15.2 No driving at work risk assessment

  • 15.3 Control measures listed in risk assessments not followed

  • 15.4 Risk assessments not reviewed regularly

  • 15.5 RA's not signed and dated

  • 15.6 No/missing risk assessment training records

  • 15.7 Other

16 Caravan Movement and Siting

  • 16.1 No risk assessments available

  • 16.2 Control measures listed in risk assessments not followed

  • 16.3 Risk assessments not reviewed regularly

  • 16.4 Risk assessments not signed or dated

  • 16.5 PPE insufficient or missing

  • 16.6 PPE in poor condition

  • 16.7 No/missing risk assessment training records

  • 16.8 Other

17 Statutory Inspection Records

  • 17.1 No/out of date gas safety certification

  • 17.2 No/out of date PAT testing record

  • 17.3 Electrical installation inspection not up to date/missing

  • 17.4 No/out of date lift safety certification

  • 17.5 Pressure vessel inspection records not up to date/missing

  • 17.6 Air con units/cooling towers not cleaned/filters changed

  • 17.8 No Duty of Care Waste Carriers Licence

  • 17.9 Other

18 Signs and Posters

  • 18.1 HSE Health and Safety poster missing/obstructed

  • 18.2 HSE Health and Safety poster - Old Style

  • 18.3 HSE Health and Safety poster not complete (new style)

  • 18 Signs and Posters

  • 18.4 No copy of Employers Liability Compulsory Insurance Certificate to view

  • 18.5 Employers Liability Compulsory Insurance Certificate out of date

  • 18.7 Fire marshals not named on signage

  • 18.8 First aiders not indicated on signage

  • 18.9 No smoking signage not visible

  • 18.10 Signage obstructed

  • 18.11 Other - Signs and Posters

19 Training Records

  • 19.1 Induction training content is inadequate

  • 19.2 No/missing induction training records

  • 19.3 Training records not completed correctly

  • 19.4 Other - Training Records

20 Training Records - Health and Safety

  • 20.1 No/missing health and safety induction training records

  • 20.2 No/missing level 2 health and safety training records

  • 20.3 No/missing first aid training records

  • 20.4 No/missing manual handling training records

  • 20.5 No/missing COSHH training records

  • 20.6 Other - Training Records - Health and Safety

21 Training Records - Water Management

  • 21.1 No/missing Legionella Training Records for Responsible Person

  • 21.2 No/missing Refresher Legionella Training

  • 21.3 No/missing Legionella Training for Employees

  • 21.4 Other

22 Training Records - Fire Safety

  • 22.1 No/missing basic fire training records

  • 22.2 No/missing Duty Manager training records

  • 22.3 Other

23 Enforcement Actions

  • 23.1 Actions required not completed within given timescales

  • 23.2 Other - Enforcement Actions

24 Staff Interview/Observations

  • 24.1 Staff ride in goods/cellar lifts

  • 24.2 Staff using dangerous machinery are not trained

  • 24.3 Staff unaware of fire safety arrangements

  • 24.4 Staff carry out poor manual handling practices

  • 24.5 Evidence of staff smoking in non permitted/unauthorised areas

  • 24.6 Staff unaware of accident reporting procedure

  • 24.7 Staff not aware of allergens

  • 24.8 Other - Staff Interview/Observations

25 Transport Documentation

  • 25.1 MOT Certificates not present

  • 25.2 Missing/insufficient Internal/external vehicle checks

  • 25.3 Driving licence checks not conducted

  • 25.4 Annual weight lift test certificate not available for commercial vehicles

26 Fire Safety Structure

  • 26.1 Fire escape route(s) blocked or obstructed

  • 26.2 Fire door(s) blocked or do not open freely

  • 26.3 Internal fire door(s) propped open (by unsuitable means)

  • 26.4 No signage to alarm call points/equipment

  • 26.5 Fire signage obstructed

  • 26.6 Inadequate amount of fire evacuation notices

  • 26.7 Content of fire evacuation notice inadequate

  • 26.8 Inadequate storage of combustible materials

  • 26.9 No/inadequate fire stop

  • 26.10 Emergency call points obstructed

  • 26.11 Other - Fire Safety Structure

Fire Safety Management

  • 27.1 No responsible person for fire safety

  • 27.2 Inadequate PEEP procedures

28 Fire Safety Management System Documentation

  • 28.1 No/insufficient/out of date fire risk assessment

  • 28.2 Fire risk assessment actions not completed/signed off

  • 28.3 No/insufficient annual testing of fire system

  • 28.4 No/insufficient testing of emergency lighting

  • 28.5 No/insufficient testing of fire fighting equipment

  • 28.6 Other

29 Staff Interview/Observations

  • 29.1 Inadequate management of portable heaters

  • 29.2 Staff unaware of PEEP procedure

  • 29.3 Other - Staff Interview/Observations

30 Legionella Management

  • 30.4 No Appointed Responsible Person for Legionella Management

  • 30.5 Inadequate arrangements for appointment Responsible Person

  • 30.6 Other

31 Legionella Management - Documents

  • 31.1 No/Insufficient Legionella Risk Assessment

  • 31.2 Action points not completed

  • 31.3 Legionella Risk Assessment not Reviewed

  • 31.4 Competent person did not complete Legionella Risk Assessment

  • 31.5 Other

32 Legionella Management - Written Scheme

  • 32.1 No/Missing/Inadequate Written Scheme

  • 32.2 Other

33 Legionella Management - Controls

  • 33.1 No/Missing/Inadequate control measures

  • 33.2 Hot and cold water temps not monitored/recorded

  • 33.3 Water temperatures between 20°C and 50°C

  • 33.4 Shower heads not cleaned regularly

34 Legionella Management - Monitoring Records

  • 34.1 No/Missing/Inadequate Legionella monitoring records

  • 34.2 Other

35 Legionella Management - Contractor Management

  • 35.1 No/Inadequate procedures for escalating deficiencies

  • 35.2 No/Inadequate evidence of contractor competency

  • 35.3 Other

36 Walls

  • 36.1 Slight wall damage requiring repair

  • 36.2 Excessive wall damage requiring repair

  • 36.3 Smashed/damaged glass

  • 36.4 Walls require re-painting

  • 36.5 Wall covering/material not suitable for food rooms

  • 36.6 Wall tiling represents health and safety risk

  • 36.7 No hand rail to steps

  • 36.8 Faulty hand rail to steps

  • 36.9 Exposed pipe work requires boxing in

  • 36.10 Other - Walls

37 Floors

  • 37.1 Slight floor damage requiring repair

  • 37.2 Excessive floor damage requiring repair

  • 37.3 Floor level changes not clearly marked

  • 37.4 Floor level change requiring structural work

  • 37.5 Worn steps require repair/replacement

  • 37.6 Edging to steps require repainting

  • 37.7 Non-slip surface required to floor/steps

  • 37.8 Floor considered slippery when wet

  • 37.9 Spillages to floors/steps

  • 37.10 Trailing cables

  • 37.11 Other - Floors

38 Ceilings

  • 38.1 Ceiling slightly damaged

  • 38.2 Ceiling excessively damaged

  • 38.3 Ceiling tiles(s) missing

  • 38.4 Ceiling vent(s) cover missing

  • 38.5 Ceiling requires re-painting

  • 38.6 Padding/signage required to low ceilings

  • 38.7 Other - Ceilings

39 Windows

  • 39.1 Restrictor not fitted

  • 39.2 Restrictors broken/defective

  • 39.3 Glass cracked/broken

  • 39.4 Other - Windows

40 Environmental conditions

  • 40.1 Excessive hot temperature

  • 40.2 Excessive low temperature

  • 40.3 Inadequate levels of lighting

  • 40.4 No diffuser covers on strip lighting (in food areas)

  • 40.5 Bulbs not working (posing a risk to health and safety)

  • 40.6 Inadequate ventilation

  • 40.7 Inadequate drainage

  • 40.8 Unfinished Wood

  • 40.9 Other - Environmental conditions

41 Structural Pest Control

  • 41.1 Evidence of rodent infestation

  • 41.2 Evidence of insect/fruit fly infestation

  • 41.3 Pest proofing inadequate

  • 41.4 No/damaged bristle strip to external door

  • 41.5 Potential sources of harbourage for pests

  • 41.6 Other - Structural Pest Control

42 Security

  • 42.1 Stores/cupboards not locked after use

  • 42.2 Cash counting not conducted in accordance with company policy

  • 42.3 Other - Security

43 Staff Facilities

  • 43.1 No staff room/changing area

  • 43.2 Staffroom untidy/changing area untidy/dirty

  • 43.3 No storage area for staff belongings

  • 43.4 Staff belongings stored behind bar/in cellar/in kitchen or store areas

  • 43.5 Kitchen staff come to work in uniforms

  • 43.6 No lockers or insufficient lockers

  • 43.7 Iron left on for excessive time

  • 43.8 Inadequate cleaning procedure for Chef's uniforms

  • 43.9 Clean and dirty clothing not separate

  • 43.10 Stock stored in staff room

  • 43.11 No designated staff smoking area/area untidy

  • 43.12 Other - Staff Facilities

44 Staff Toilets

  • 44.1 Staff toilets in poor condition

  • 44.2 Staff toilets require cleaning

  • 44.3 Staff change in toilets

  • 44.4 No soap in staff toilets

  • 44.5 Soap not in dispenser in staff toilets

  • 44.6 No paper towels/air dryer in staff toilets

  • 44.7 Paper towels not in dispenser in staff toilets

  • 44.8 No toilet paper in toilets

  • 44.9 No 'wash your hands' signs in staff toilets

  • 44.10 Damaged/broken mirror in toilets

  • 44.11 Other - Staff Toilets

45 Electrical Safety

  • 45.1 Damaged electrical equipment

  • 45.2 Damaged electrical wiring

  • 45.3 Plug sockets/adaptors overloaded

  • 45.4 Multi adaptor in use not flat plug adaptor

  • 45.5 Electric fuse box exposed

  • 45.6 Electric cupboard/plant rooms unlocked

  • 45.7 Other - Electrical Safety

46 Customer Care - External Areas

  • 46.1 External area damaged/worn

  • 46.2 External area dirty

  • 46.3 Car park requires demarcation

  • 46.4 No 'parking at owners risk' signs

  • 46.5 Surface to the car park in poor condition

  • 46.6 Inadequate lighting (evenings)

  • 46.7 Other - Customer Care - External Areas

47 Customer Care - Access

  • 47.1 Worn/damaged steps

  • 47.2 Inadequate/no pathways in gardens

  • 47.3 Hand rails/barriers/fencing not secure

  • 47.4 Unsafe access to facilities

  • 47.5 Other - Customer Care - Access

48 External Refuse Disposal

  • 48.1 Bin area dirty

  • 48.2 Bin lids not closed

  • 48.3 Bin lids damaged/missing

  • 48.4 Insufficient bin collections

  • 48.5 Floor area uneven/damaged

  • 48.6 Inadequate lighting (evenings)

  • 48.7 Other - External Refuse Disposal

49 Holiday Park Transport

  • 49.1 Vehicle/pedestrian movement insufficient, internally/externally

  • 49.2 Speed limits not set and clearly signposted on vehicle routes

  • 49.3 Car parking areas insufficiently located

  • 49.4 Other

50 First Aid Kit

  • 50.1 First aid kit contains creams, tablets or sprays

  • 50.2 No blue plasters for food handlers

  • 50.3 Other

51 Gas Safety

  • 51.1 Emergency gas shut off points not clearly signed

  • 51.2 Emergency gas shut off valve obstructed/inadequate

  • 51.3 Broken glass to external play area noted

  • 51.4 No/insufficient written scheme for LPG tank

  • 51.5 Equipment in play area not clean

  • 51.6 Other - Gas Safety

  • 51.7 Maximum height restrictions not in place/visible

  • 51.8 Sharp edges to play equipment present

  • 51.9 Netting not in place/in poor repair

  • 51.10 Foam padding in poor repair

  • 51.11 Ball pits of poor design/not managed

  • 51.12 Other

52 Workplace Transport

  • 52.1 Inadequate vehicle and pedestrian separation

  • 52.2 Insufficient room for loading/unloading

  • 52.3 Compound access not restricted

  • 52.4 Potential of slips and trips noted

  • 52.5 Potential of falls from height noted

  • 52.6 Excessive noise levels noted

  • 52.7 No Fragile Roof signage

  • 52.8 No racking protection

  • 52.9 Other - Workplace Transport

53 Lifting Equipment

  • 53.1 Insufficient controls on the use of fork lift truck(s)

  • 53.2 No thorough examination under LOLER

  • 53.3 Keys left in dangerous machinery when unattended

  • 53.4 Staff not trained to use lifting equipment

  • 53.5 No designated room for battery charging

  • 53.6 Incorrect/no procedure for recharging batteries

  • 53.7 Other - Lifting Equipment

54 Chemical Control

  • 54.1 Chemicals stored inappropriately

  • 54.2 Insufficient/missing Material Safety Data sheets

  • 54.3 Chemical stored in unmarked containers

  • 54.4 Domestic/retail chemicals in use

  • 54.5 Chemicals not stored in lockable cupboard

  • 54.6 Other - Chemical Control

55 Cable Management

  • 55.1 Trailing cables

  • 55.2 Electrical extension real not unwound

  • 55.3 Unsafe use of extension cables/sockets

  • 55.4 Other

56 Carpet Management

  • 56.1 Carpet worn

  • 56.2 Carpet ruffled

  • 56.3 Other - Carpet Management

57 Reception Safety

  • 57.1 Inadequate training on how to deal with aggressive customers

  • 57.2 Inadequate training on what to do when threatened verbally

  • 57.3 Other - Reception Safety

58 Reception Safety - Cash Handling

  • 58.1 Inadequate cash handling practices

  • 58.2 Other - Reception Safety - Cash Handling

59 Staff Interview/Observations

  • 59.1 Staff unaware of fire safety arrangements

  • 59.2 Staff unaware of accident reporting procedure

  • 59.3 Staff carry out poor manual handling practices

  • 59.4 Staff using dangerous machinery are not trained

  • 59.5 Evidence of staff smoking in non permitted/unauthorised areas

  • 59.6 Other - Staff Interview/Observations

60 Equipment/Machinery

  • 60.1 Manual handling or lifting aids in poor repair

  • 60.2 Ladders damaged/in poor condition

61 Chemical Control

  • 61.4 Chemical stored in unmarked containers

  • 61.5 Domestic/retail chemicals in use

  • 61.6 Chemicals not stored in lockable cupboard

  • 61.7 Poisons not clearly labelled

  • 61.8 Petrol not stored/handled safely

  • 61.9 Other - Chemical Control

62 Personal Protective Equipment

  • 62.1 PPE insufficient or missing

  • 62.2 PPE in poor condition or dirty

  • 62.3 Other

63 Management of Contractors

  • 63.1 Risk Assessments not provided

  • 63.2 Employers liability insurance not provided

  • 63.3 Licences not provided

  • 63.4 Inadequate spraying procedures

  • 63.5 Inadequate refuelling procedures

  • 63.6 Inadequate strimming/trimming/cutting procedures

  • 63.7 Other

64 Equipment/Machinery

  • 64.1 Exposed/unguarded moving parts

  • 64.2 Damaged/missing guards requiring replacement

  • 64.3 Staff not trained to use dangerous machinery

  • 64.4 Manual handling or lifting aids in poor repair

  • 64.5 Ladders damaged/in poor condition

  • 64.6 Kickalongs in poor condition

  • 64.7 Poor storage of knives/sharp equipment

  • 64.8 Delivery cages/trolleys overloaded

  • 64.9 Delivery cages/trolleys damaged

  • 64.10 Wheels on Delivery cages/trolleys defective

  • 64.11 Other - Equipment/Machinery

65 Heavy Plant and Machinery

  • 65.1 Daily checks missing/incomplete/incorrect

  • 65.2 Training inadequate

  • 65.3 Plant/Machinery unsafe

  • 65.4 Plant/Machinery not subject to routine maintenance

  • 65.5 No thorough examination

  • 65.6 Other

66 Staff Interview/Observations

  • 66.1 Staff unaware of fire safety arrangements

  • 66.2 Staff unaware of accident reporting procedure

  • 66.3 Staff carry out poor manual handling practices

  • 66.4 Staff using dangerous machinery are not trained

  • 66.5 Evidence of staff smoking in non permitted/unauthorised areas

  • 66.6 Staff unaware of correct spraying procedures

  • 66.7 Other - Staff Interview/Observations

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