Title Page
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Conducted on
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Prepared by
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Store
- 8730 - Dep Pier B central
- 8731 - Dep Pier B East
- 8732 - Dep Pier B South
- 8733 - Dep Pier C
- 8734 - Arr Pier B
- 8735 - Arr Pier C
- 8736 - ALS
- 8737 - Hermes
- 8712 - Central old bond
- Arr C bond
- 8715 - Central new bond
- Staff shop
- L3 staff room landside
- Head office
Tobacco
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1. Tobacco sales occur at the nominated POS location in store.
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If not, create an Action and send to GRC Manager.
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2. Identify at the nominated tobacco POS, there is an offline tobacco sales folder and it is current
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Create an Action and send to GRC Manager.
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3. No tobacco signage / product / accessories visible to the public.
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Create an Action and send to GRC Manager.
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4. By opening tobacco storage units, the public is not exposed to advertising/packaging.
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Photograph. Create an Action and send to GRC Manager.
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5. <<Not compulsory>> GT to check.Verify that signage of 'Tobacco sold at this Register' only present and movable.
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Photograph. Create an Action and send to GRC Manager.
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'Tobacco sold only' signage. B&W, 60pt type, 21cm high X 30 cm wide.
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6. Tobacco health warning signage displayed at tobacco POS.
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Photograph. Create an Action and send to GRC Manager.
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7. Sales to minors <18 years of age displayed at POS. Must be B&W, 15cm high and 21cm wide.
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Look for 'Sales to Minors' signage. If Fail, photograph, create an Action and send to GRC Manager.
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8. Tobacco signage board must be directly next to the Tobacco POS.
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Photograph. Create an Action and send to GRCManager.
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9. Tobacco 'Smoking kills' signage must be 50cm - 100cm (w) and 2,000cm2.
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Look for 'Smoking Kills' signage on ceiling, in vicinity of tobacco POS.
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10. e-signage. Descriptions must be either (1) black background with white lettering or (2) white background with black lettering
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Photograph. Create an Action and send to GRC Manager.
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11. Tobacco information and pricing e-signage present and viewable at tobacco POS.
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Photograph. Create an Action and send to GRC Manager.
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12. Tobacco description lettering must be not more than 2cm in height and not more than 1.5cm in width.
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Photograph. Create an Action and send to GRC Manager.
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13. Tobacco items are displayed only once on the e-signage.
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Photograph. Create an Action and send to GRC Manager.
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14. Only one font type is in use.
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Photograph. Create an Action and send to GRC Manager.
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15. No other article or thing attached to the e-signage board.
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Photograph. Create an Action and send to GRC Manager.
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16. Signage board must not be highlighted by any lighting i.e. to attract attention.
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Photograph. Create an Action and send to GRC Manager.
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17. Verify no e-cigarettes or smoking accessories i.e. papers, cig holders are sold/visible
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Photograph. Create an Action and send to GRC Manager.
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Govt issued ID only: 1) Passport 2) Photo drivers licence 3) RMS photo card 4) Key pass
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1) Escort customer to the gate to ensure int'l traveler 2) No transaction splitting.
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1) Stop serving on the store’s Nominated Tobacco Register
2) Move the 'Tobacco sold at this Register only' sign to the register that will temporary be used
3) Email #SYD_Loss_Prevention Team the time and date that the nominated register changed
4) Store Team Leader should email the register issue to Poresy or On-Site-Support-SYD for resolution
5) Once register issue resolved, move the sign Tobacco sold at this Register only' back to its original location.
Liquor
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Liquor licence signage
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Must be prominently displayed
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U18 signage at POS / sample location
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Must be prominently displayed
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Quantities displayed at POS
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STEB bags available
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Test two staff verbally on knowledge on STEBs
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Ask ABC, XYZ....
