HAY Quality Gemba

  • What is a Honeywell Quality Policy? Could you show how to access QP?

  • Is Operator able to find procedures for tasks being performed? Is Documentation in use to the correct and latest revision ? Can the Operator demonstrate how to verify status and issue of Master Data ? i.e (Drawing, SOS, Test Spec )

  • Is Operator aware of scope of Authorization i.e What they are/aren't allowed to sign off in SAP ? Does Operator have knowledge of SAP access requirements ? Is SAP access secure from misuse ?

  • Is Operator able to navigate in SAP to demonstrate current task they are working on ? Is Operator clocking on/off operations as they are completed ? Is Operator verifying all previous Op's are completed ? Is Operator able to demonstrate they are using relevant SOS in SAP?

  • What is poka- yoke ? What kaizens have you implemented to increase Quality and poka yoke ?

  • Are you able to demonstrate training for your role?

  • What is the process and Procedures for Non-conforming Product ? What do you do to identify and segregate Non-conforming product to prevent its use ?

  • Are all Shelf lifed items within the Area identified correctly and within Date ? Are you able to demonstrate process for periodic review of shelf lifed items ?

  • How do you understand of FOD control requirements? And explain.

  • Is all Equipment in use identified and calibrated ? Do you understand the requirements for calibration and what you should do if an item if found to be out of calibration ?

  • Is prescribe tool used? Is tool control evidence in place?

  • Are all parts correctly stored and packaged to prevent damage at all stages of production i.e Plastic eurobboxes, dividers etc to to prevent metal to metal contact, FOD prevention, blanking caps etc ?

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