Front Of Store
Colleagues cars not parked in the front of store preventing customers easy access to store? (first 20 spaces always free)
Store exterior perimeter, landscaping, litter and any H&S issues?
Is front of store exterior clean & litter free? (No rubbish, clutter free, no cigarette ends)
Is the trolley bay clean and litter free?
Is there a suitable range of trolleys available for customers to use and in good condition?
Are the A-frame posters correct to plan?
Is the store trading the outside front of store with plants and other products suitable for time of year
***BIG ROCK*** Is there theatre when entering the store foyer, not overcrowded and seasonal relevant products, Balance of Commercial & inspiration?
Entrance & exit doors clear from obstruction and can see through the the windows?
Customer toilets in good condition with consumables available?
Hand baskets available for customers to use near the entrance of the store and other suitable points?
Is the service desk free from clutter,well organised and create a good impression
Areas behind the checkouts free from clutter ? (no returns or stock)
Are the till areas well controlled free from litter, stock and clean ?
Is the extra choice, prism, and customer order areas well controlled, neat & tidy?
Colleague and visitors searches being completed correctly and inline with audit?
Till COP ends filled up and clean and tidy?
Are all the paint brochures filled up?
Check colour selection strips and finish cards are filled within the paint mixing unit. Are there sufficient paint lid clips, green returns labels and printer roll available in order to serve?
Are DQP's & Stanchion units merchandised correctly and suitable POS insitu?
Is Clearance highlighted and is it all out, in line with Visual Merchandising?
Are all clip strips filled?
Wallpaper Department Job List
Is there sufficient wallpaper samples open, numbered and marked with x so they have been written off?
Add on sales available on wallpaper department,clip strips,tools,paste,etc?
Flooring department job list
Single flooring planks available ,bar coded,priced ?
Has the department got a good selection of add on sales, clip strips,fitting kits etc?
Are there current brochures available for customers?
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Tiling department job list
Are there tiling brochures and price lists available?
Has the tiling department got a good selection of add on sales,clip strips, tile strips etc? A
Decorating world promotions actions
Are the bulk stacks correct and in the relevant areas of the store?
Are all the promotions current and correct ?
**BIG ROCK** EPU promotional ends merchandised and stocked to good standard?
Seasonal mats job list
The products on the mat areas have FS pos and product protection labels applied to the products?
Does the CEM have a suitable service plan in place ready for the weekend coming?
Check for H&S issues on the mat areas, is it shoppable displays fixed down, trip hazards, blades cover on mowers etc?
Interior garden centre Job list
Check interior gardening for FS pos and have the product protection labels been applied to the products?
High theft lines, have they been protected with banding or tagging?
Are the doors leading out to the garden centre clear of obstructions, and garden centre visible when looking through the windows?
Are there baskets available near the doors leading out to the garden centre?
House plants & pots job list
Has the last RWBE been fully completed,with reduction labels applied to the plants, check wastage reports?
Outdoor plants job list
Has the last RWBE been completed, with reduction labels applied to the plants, check wastage reports?
Has the latest outdoor plant promotions been put in place with supporting pos visible?(horti EPU ends)
Are there watering routines in place, check plants for quality of watering?
Feed & weed job list
Are the latest promotions on display and pos visible?
Are there suitable trolleys available for customers to use for feed & feed,landscaping and gardening products?
Landscaping job list
Are the latest promotions on display and pos visible?
Garden storage, fencing, pots and garden accessories job list
Is the shed bar and building storage display in good condition and has correct pos displayed?
Building & maintenance job list
Is the building isle clear of stock and the area stopable
Check date on building products. Have been reduced to clear prior to expiry date?
Panel saw area clean,tidy, compliance to H&S regulations, clear of stock
Timber packs split into singles to sell and warped timber reduced or written off?
Are clip strips, DQP's, side stacks,add on sales been implemented & priced
Plumbing department job list
Are clip strips, DQP's, side stacks ,and on sales been implemented and priced?
Hand tools & Power tool job list
Are clip strips,DQP's, side stacks,add on sales been implemented and priced?
Electrical department job list
Hardware department job list
Are clip strips, DQP's side stacks,add on sales been implemented & priced?
Door department job list?
Cook shop job list
Has high risk products been protected with banding or tagging on the cook shop department?
Age restricted pos in place on the knives products in the cook shop department?
Home enhancement job list
Storage & Shelving Job list
Are displays fixed to prevent accidents and heavy products restricted with bars to prevent them from falling forward
Home electrical department job list
Has the home electrical department have sufficient FS pos and FS product protection labels applied to the products?
Have high risk products been protected with banding or tagging on the electrical department?
Cleaning department job list
Have high risk products been protected with banding and tagging on the cleaning department?
Curtain poles department job list
Is the latest promotional pos in place
Lighting department Job List
Does the department have good levels of add on sales? (check DQP's & clip strips)
Are the display light fitting working? (light bulbs fitted & electrical supply issues reported)
Promotional and clearance areas well controlled, pos in place to maximise sales opportunities?
Has the showroom department achieved last weeks sales target?
Have the showroom colleagues completed their showroom sales & target books, and do they know where they are with their own performance? ( check 2 colleagues)
Has the store achieved its period sales target to date
Has the store delivered its YTD sales target?
Has the showroom team achieved a minimum of 3 showroom KPI's
Has showroom team been named last week in PAUP in the last & days?
Lead generation plan
Does the store have sufficient leads to achieve sales this week?
Is I com accurate & up to date?
Furniture department Job List
Has the store sold any furniture care in the last 2 weeks?
Bedroom department job list
Are there sufficient brochures available to meet demand? ( 4 weeks supply)
Kitchen department job list
Are there sufficient kitchen brochures available to meet demand? ( 4 weeks supply)
Bathroom department job list?
Are there sufficient brochures to meet demand? (4 weeks supply)
Is the service desk free from clutter & paperwork, stock etc?
Data protection been complied with
Are the showroom team up to date with plan checks?(check 2 plans for accuracy)
Are the showroom team following installation process health checks?
Warehouse / Operations Team/Cash Office
** BIG ROCK **Warehouse Job List
Is the recycling area under control, with full hippo bags and skips arranged for collection
Check skips and hippo bags have the stock been written off? check 3 lines
Is all distribution equipment & recycling materials ready for return to DC?
Is Garden centre stock under control and well controlled & protected ? (sheds should be covered up)
Are the containers, cow sheds, storage areas well controlled?
Have all deliveries been put away? (24hrs from delivery, 48hrs from DC)
Banding and tagging completed /controlled at delivery point?
Are returned faulty goods under control ? Shippers,recalls,garden power, etc)
Fork lift trucks H&S points completed? (logs books completed,damaged decals marked up,etc)
Separation barriers set up and highly visible to colleagues when forklift is in use?
Are pallets stored correctly? (shrink wrapped, not over 1.4m, dated etc)
Hi Viz jackets available in warehouse and entrance to garden centre?
Is the warehouse clutter free and tidy?
Is the Mezz used effectively to store appropriate stock? (neat and tidy well organised)
Store equipment well controlled, stored safely and protected form damage?
Overs management disciplines in place? (neat tidy, and logged correctly,test 10 lines)
Low level,cat picks and zero picks completed?
Operations office neat tidy and a good place to work in?(paperwork filed, free of clutter)
Hub tasks up to date? (If red there is a valid reason)
Self audit failings have been actioned ?
Shrinkage monitor up to date and filed & team know latest shrinkage figures?
Negative stocks completed and accurate?(test 3 lines recently on report, 5 out of 7 days covered)
Price discrepancies been completed accurately? (check latest self audit findings for result)
Price change status report been checked by CEM or store manager for sales opportunities?
Workload plan in place to current activities for the next 2 weeks?
Weekly goods movement report check by store manager? (challenge high levels of movement)
Stationary orders placed on time and approved by duty manager?
POS area neat, tidy,well organised and old pos recycled back to DC?
Are the colleague areas clean & tidy?
My HR & Colleague Engagement
Has all the Right to work paperwork been checked in the last few weeks
Has temp colleagues report been checked this period & no over due actions
Weekly payroll reports checked and signed by SM, including Warnings reports?
Sickness & Absense controlled ( Sams meeting, long term sickness processs being followed?
Manager comments / next steps
Sales Events & Promotions