Title Page

  • Conducted on

  • Prepared by

Tenant Info

  • Tenant's Full Name (inc any middle names)

  • Full Address

  • DOB

  • Contact Number

  • Email

  • Do you have any special requirements that we should be made aware of? (Including any mental/physical disabilities?)

  • Do you require for anyone to act on your behalf at all?

Qualifying questions

  • Landlord Type

  • Council / Social Name

  • When Did You Move In?

  • Copy of Tenancy Agreement?

  • Is this your current property?

  • When was the first time you reported the issues?

  • When did you most recently report the issues?

  • When reporting the issues, what was the landlords response?

  • How were the issues reported? phone, email, in person etc.

  • How many times have you reported the issues?

  • How often do you report the issues?

  • How many inspections have been carried out by the landlord since you started reporting?

  • Is The Tenancy Single or Joint?

  • Rent Amount? Weekly/monthly

  • Do You Have Rent Arrears?

  • How much and is there a payment plan?

  • Has a date been set for repairs or any future inspections?

  • Are you due to move from the property or actively bidding?

  • Do you have any intention of purchasing the property in the next 12 months?

  • Have you currently or ever had any solicitors acting for you in relation to a housing disrepair claim?

Availability

  • Are you currently employed?

  • Do you have a preferred contact time?

Property Details

  • Property Type

  • If a flat, what floor is the property on?

  • How Many Bedrooms?

Damage to Property

  • Disrepair Details to Interior - Provide Detailed Description (Attach Photos & Videos)

  • Living Room

  • Hallway

  • Kitchen

  • Bathroom

  • Bedroom 1

  • Bedroom 2

  • Bedroom 3

  • Bedroom 4

  • Landing

  • Loft/Attic

  • Porch

  • Utility room

  • WC

  • Conservatory

  • Disrepair Details to Exterior - Provide Detailed Description (Attach Photos & Videos)

  • Additional Media (Exterior)

Identification

  • ID

  • POA

Accuracy and factual declaration

  • Do you confirm that all of the information you have provided on this call is accurate and factual?

  • Do you confirm that all of the photographic evidence provided relates to all of the issues discussed today?

  • Lastly, do you confirm you do not have any inspections or repairs booked?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.