Admin, support and back office areas

Admin, Support and Back office areas

Northern Rest Room

  • Workstations and chairs in good repair and all adjustment levers working?
    For example, desk and cupboard doors fixed properly and opening smoothly.

  • Please add in desk numbers, description and fault number(s) when known.

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault number(s) when known.

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or missing floor plates.

  • Please add in desk numbers, description and fault number(s) when known.

  • Fire doors serviceable and not obstructed?

  • Please add in desk numbers, description and fault number(s) when known.

  • Fire equipment all in date and in correct location?

  • Please add in desk numbers, description and fault number(s) when known.

  • Housekeeping - office furniture in good repair (eg coat hooks), area clean and tidy and First Aid kit present?

  • Please add in desk numbers, description and fault number(s) when known.

Northern Report Location and Briefing Room

  • Workstations and chairs in good repair and all adjustment levers working?
    For example, desk and cupboard doors fixed properly and opening smoothly.

  • Please add in desk numbers, description and fault number(s) when known.

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault number(s) when known.

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or missing floor plates.

  • Please add in desk numbers, description and fault number(s) when known.

  • Fire doors serviceable and not obstructed?

  • Please add in desk numbers, description and fault number(s) when known.

  • Fire equipment all in date and in correct location?

  • Please add in desk numbers, description and fault number(s) when known.

  • Housekeeping - office furniture in good repair (eg coat hooks), area clean and tidy and First Aid kit present?

  • Please add in desk numbers, description and fault number(s) when known.

Team Manager Room - North

  • Workstations and chairs in good repair and all adjustment levers working?
    For example, desk and cupboard doors fixed properly and opening smoothly.

  • Please add in desk numbers, description and fault number(s) when known.

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault number(s) when known.

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or missing floor plates.

  • Please add in desk numbers, description and fault number(s) when known.

  • Fire doors serviceable and not obstructed?

  • Please add in desk numbers, description and fault number(s) when known.

  • Fire equipment all in date and in correct location?

  • Please add in desk numbers, description and fault number(s) when known.

  • Housekeeping - office furniture in good repair (eg coat hooks), area clean and tidy and First Aid kit present?

  • Please add in desk numbers, description and fault number(s) when known.

  • Please add in desk numbers, description and fault number(s) when known.

Team Manager Room - South

  • Workstations and chairs in good repair and all adjustment levers working?
    For example, desk and cupboard doors fixed properly and opening smoothly.

  • Please add in desk numbers, description and fault number(s) when known.

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault number(s) when known.

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or missing floor plates.

  • Please add in desk numbers, description and fault number(s) when known.

  • Fire doors serviceable and not obstructed?

  • Please add in desk numbers, description and fault number(s) when known.

  • Fire equipment all in date and in correct location?

  • Please add in desk numbers, description and fault number(s) when known.

  • Housekeeping - office furniture in good repair (eg coat hooks), area clean and tidy and First Aid kit present?

  • Please add in desk numbers, description and fault number(s) when known.

CIP Lounges

CIP Lounges - Reception and Guest Services desks

T5A Southern Galleries Lounge

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Fire equipment all in date and in correct location?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Housekeeping - office furniture in good repair (eg coat hooks), area clean and tidy and First Aid kit present?

  • Please add in desk numbers, description and fault reference numbers (when known).

T5A Southern First Lounge

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Fire equipment all in date and in correct location?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Housekeeping - office furniture in good repair (eg coat hooks), area clean and tidy and First Aid kit present?

  • Please add in desk numbers, description and fault reference numbers (when known).

T5A Southern Concorde Lounge

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Fire equipment all in date and in correct location?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Housekeeping - office furniture in good repair (eg coat hooks), area clean and tidy and First Aid kit present?

  • Please add in desk numbers, description and fault reference numbers (when known).

T5A Northern Galleries Lounge

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Fire equipment all in date and in correct location?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Housekeeping - office furniture in good repair (eg coat hooks), area clean and tidy and First Aid kit present?

  • Please add in desk numbers, description and fault reference numbers (when known).

On Pier Departure Gates

On Pier Departure Gates and Node areas

Gate A01

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A01

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A02

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A02

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A03

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A03

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A05

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A05

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A06

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A06

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A07

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A07

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A08

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A08

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A09

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A09

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A11

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A11

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A12

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A12

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A13/14

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A13/14

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A15 (no Node)

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A16/17

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A16/17

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A18

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A18

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A19

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A19

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A20

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A20

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A21

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A21

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A22

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A22

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A23

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers fitted securely?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all the task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Node for A23

  • Is the desk at this Node in good repair and good working order?
    E.g. Desk and cupboard doors fixed properly and open smoothly

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Is the desk and node clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in desk numbers, description and fault reference numbers (when known).

Coaching gates

Off Pier (Coaching) departure gates

Gate A 04A

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are panel heaters working?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A 04B

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are panel heaters working?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A 10A

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are panel heaters working?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A 10B

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are panel heaters working?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A 10C

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are panel heaters working?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A 10D

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are panel heaters working?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Gate A 10E

  • Are the chairs and the desks at this gate in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are panel heaters working?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Airside Customer Service Desks

Airside customer service desks (ACSDs) and associated back offices

Central ACSD

  • Are the chairs and the desks in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Wet weather gear (WWG) and PPE present in sufficient numbers?

  • Please contact the Stock Team and request a replenishment.

Southern ACSD

  • Are the chairs and the desks in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all task lights work?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Connections & RTF

Ready to Fly Desks

International to International RTF Desks

  • Are the chairs and the desks in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

International to Domestics RTF desks

  • Are the chairs and the desks in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Domestic Connections

Domestic Connections front desks

  • Are the chairs and the desks in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Boarding pass catchers securely fitted?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Do all of the task poles have functional height adjusting clips?

  • Please add in desk numbers, description and fault reference numbers (when known).

Domestic Connections Back Office

  • Are the chairs and the desks in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

International Connections

International Connections Back Office

  • Are the chairs and the desks in good repair and good working order?
    E.g. Desk and cupboards doors fixed properly and open smoothly, chair adjustment works.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Electrical equipment all working and cable management effective?
    For example, no trip hazards or hard drives not on shelf.

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Are the desks clean and tidy and free from clutter?

  • Please add in desk numbers, description and fault reference numbers (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in light(s) reference, location and fault reference number (when known).

  • Emergency lighting working e.g. Visible coloured light?

  • Please add in light(s) reference, location and fault reference number (when known).

  • Fire doors serviceable and not obstructed?

  • Please add in desk numbers, description and fault number(s) when known.

  • Fire equipment all in date and in correct location?

  • Please add in desk numbers, description and fault number(s) when known.

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