HOTEL DUTY MANAGER CHECKLIST

FAQ

Client / Site
Date and Time of Inspection
Manager's Full Name
Location

Walkthrough

GENERAL

Are there instructions given by general manager?
Please specify
Are there special events scheduled?
Please specify
Number of rooms available at start of shift
Checked all activities in the lobby area and provided maximum assistance to arriving and departing guests
GUEST COMPLAINTS & INCIDENTS - Click "add" button
Please provide details
VIP IN HOUSE / ARRIVALS - Click "add" button
Please provide details

WALK THROUGH CHECKLIST

PUBLIC AREA 🏨
Issues noted
Staff Entrance
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Staff Parking Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Receiving Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Receiving Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Store
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
CCTV Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Lockers
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Laundry
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Service Elevator
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Dish Washing Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Eng. Workshop
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Freezer Basement
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Service Stairs
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Guest Parking
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Lobby Toilet
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Guest Elevator
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Al Murjan Terrace
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Oceanic Terrace
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Mosque
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Mosque Toilet
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Mosque Terrace
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Pool Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Pool Toilets
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor

OUTLETS

Al Murjan
Oceanic Café
Al Diwan
Summit 1
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Summit 2
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Main Kitchen
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Dishwashing Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Room Service
Meeting Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Summit Room Toilet
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Amwaj Pool Bar
Bab Al Bahr
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
SERVICE FLOOR 🏨
Issues noted
Staff Canteen
Staff Meals
- Good
- Fair
- Poor
- N/A
- Closed
- Cleaning on progress
Kitchen Service Floor
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Training Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
ROOMS 🛏
Issues noted
Guest Corridor
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Carpet Stains
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
BANQUET 🍽
Issues noted
Service Corridor
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Banquet hall
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Banquet Kitchen
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Banquet Dishwashing area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Banquet Beverage area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Banquet Store
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Lobby
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Majiles
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Meeting Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Staff Toilet
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Guest Toilet
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Bride's Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Banquet Entrance
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Banquet Parking area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Banquet Terrace
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
VIP In-house
Guest Meet
Guest Comment
FROUNT OFFICE 🗂
Issues noted
Driveway / Ramp
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Lighting
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Parking Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Landscape - Plants
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Signages
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Flags/Flag Pole
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Garbage Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Barriers (Staff & Guests)
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Bulbs
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
LOCATION (Lobby / Reception)
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
FO Counter
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Concierge Desk/Luggage Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Trolleys
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Rent-A-Car Desk
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Wooden Display (TV Display)
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Sitting Lounge (Opposite to Reception)
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Guest Lifts
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Bathrooms
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
RECREATION 🏖🏊🏻‍♀️🚣🏻‍♂️
Issues noted
Signages
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Equipments
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Reception Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Massage Areas
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Sun Lounger
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Landscape-Plants
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Trash Bins
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Changing Rooms / Shower / Bathrooms
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Hallways
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
Bulbs
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
ENGINEERING 🚧🏗
Issues noted
Normal work of Chillers
Turn-Off Lights (not in use/as instructed)
Roof light
Temperature in the house (Too Warm / Perfect / Too Cold)
First Aid Box
Guest Elevators (L1 / L2 / L3)
Pump Room
Mechanical Room (7th Floor)
ENERGY SAVING CHECKLIST 💡
Issues noted
HR Office
Sales Office
HACCP Office
Dir. Of Housekeeping
F&B
Stewarding
Executive Chef
F&B Manager
IT Manager
Purchasing Manager
Finance
Director of Culinary
Training Room
Spa Office
Back Office / Reservation
Executive Office
FIRE AND SAFETY 🔥🧯
Issues noted
Exit doors & lights, signages
Fire extinguisher
Fire cabinets
Break glass
PRAYER ROOMS 🕌
Issues noted
SPA 💆‍♂️
Issues noted
TELEPHONE TEST ☎️
Issues noted
Operator
Room Service (Call forwarded)
Housekeeping
GARBAGE ROOM 🗑
Issues noted

ROOMS

ROOM INSPECTION
Floor
Room number
Room Facilities
Issues noted

STAFF

COLLEAGUES WHO'VE BEEN CAUGHT USING MOBILE PHONE DURING DUTY HOURS
Name
Spot check on
- Grooming
- Product Knowledge
- Attitude
- Guest interaction
- Telephone etiquettes
Remarks if any