FAQ
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Date and Time of Inspection
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Manager's Name
Duty manager Checklist
GENERAL
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Are there instructions given by the Hotel manager?
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Please specify
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Are there special events scheduled?
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Please specify
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Number of rooms available at start of shift
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Checked all activities in the lobby area and provided maximum assistance to arriving and departing guests
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VIP IN HOUSE / ARRIVALS - Click "add" button
VIP IN HOUSE / ARRIVALS -
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Please provide details
WALK THROUGH CHECKLIST
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HOTEL SIGNAGE
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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MAIN ENTRANCE
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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SECURITY
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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PARKING SPACES
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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FRONT DESK / LOOBY
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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LOBBY RESTROOM
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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FIRE EXITS
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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GYM
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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SPA
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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SWIMMING POOL
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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BAR
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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ADMIN OFFICE
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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MEETING ROOM
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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RESTAURANT
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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STAFF LOCKERS
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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STAFF RESTROOM
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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MAIN KITCHEN
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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LAUNDRY
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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HOUSEKEEPING
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
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GUEST FLOORS
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
ROOMS
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ROOM INSPECTION
Room
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Room number
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Room Facilities
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Issues noted
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
STAFF
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STAFF SPOT CHECKS
Staff
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Name
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Spot check on
- Grooming
- Product Knowledge
- Attitude
- Guest interaction
- Telephone etiquettes
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Remarks if any
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GUEST COMPLAINTS & INCIDENTS - Click "add" button
Complain
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Please provide details
COMPLETION
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Duty Manager's Remark