FAQ
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Client / Site
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Date and Time of Inspection
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Manager's Full Name
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Location
Walkthrough
GENERAL
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Are there instructions given by general manager?
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Please specify
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Are there special events scheduled?
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Please specify
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Number of rooms available at start of shift
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Checked all activities in the lobby area and provided maximum assistance to arriving and departing guests
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GUEST COMPLAINTS & INCIDENTS - Click "add" button
Complain
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Please provide details
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VIP IN HOUSE / ARRIVALS - Click "add" button
VIP DETAILS
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Please provide details
WALK THROUGH CHECKLIST
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PUBLIC AREA 🏨
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Issues noted
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Staff Entrance
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Staff Parking Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Receiving Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Receiving Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Store
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
CCTV Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Lockers
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Laundry
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Service Elevator
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Dish Washing Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Eng. Workshop
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Freezer Basement
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Service Stairs
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Guest Parking
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Lobby Toilet
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Guest Elevator
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Al Murjan Terrace
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Oceanic Terrace
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Mosque
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Mosque Toilet
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Mosque Terrace
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Pool Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Pool Toilets
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
OUTLETS
-
Al Murjan
-
Oceanic Café
-
Al Diwan
-
Summit 1
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Summit 2
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Main Kitchen
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Dishwashing Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Room Service
-
Meeting Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Summit Room Toilet
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Amwaj Pool Bar
-
Bab Al Bahr
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
SERVICE FLOOR 🏨
-
Issues noted
-
Staff Canteen
-
Staff Meals
- Good
- Fair
- Poor
- N/A
- Closed
- Cleaning on progress
-
Kitchen Service Floor
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Training Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
ROOMS 🛏
-
Issues noted
-
Guest Corridor
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Carpet Stains
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
BANQUET 🍽
-
Issues noted
-
Service Corridor
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Banquet hall
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Banquet Kitchen
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Banquet Dishwashing area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Banquet Beverage area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Banquet Store
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Lobby
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Majiles
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Meeting Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Staff Toilet
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Guest Toilet
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Bride's Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Banquet Entrance
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Banquet Parking area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Banquet Terrace
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
VIP In-house
-
Guest Meet
-
Guest Comment
-
FROUNT OFFICE 🗂
-
Issues noted
-
Driveway / Ramp
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Lighting
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Parking Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Landscape - Plants
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Signages
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Flags/Flag Pole
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Garbage Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Barriers (Staff & Guests)
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Bulbs
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
LOCATION (Lobby / Reception)
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
FO Counter
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Concierge Desk/Luggage Room
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Trolleys
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Rent-A-Car Desk
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Wooden Display (TV Display)
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Sitting Lounge (Opposite to Reception)
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Guest Lifts
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Bathrooms
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
RECREATION 🏖🏊🏻♀️🚣🏻♂️
-
Issues noted
-
Signages
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Equipments
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Reception Area
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Massage Areas
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Sun Lounger
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Landscape-Plants
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Trash Bins
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Changing Rooms / Shower / Bathrooms
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Hallways
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
Bulbs
- Bulbs fused
- Water leakage
- Requires cleaning
- Requires painting
- Requires polishing
- Stains on the floor
- Stains on the carpet
- Stains on the sofa
- Area blocked
- Safety issues
- Area closed for maintenance
- Area closed for cleaning
- Dust in furniture
- Stained linen
- Dust on glasses
- Odor in room
- Amenities missing
- Curtain requires pressing
- Stains on curtain
- Previous guest items left behind
- Clean
- Closed
- Cleaning on progress
- Needs attention
- Requires cleaning
- Few camaras not working
- No issue found
- Wet Floor
-
ENGINEERING 🚧🏗
-
Issues noted
-
Normal work of Chillers
-
Turn-Off Lights (not in use/as instructed)
-
Roof light
-
Temperature in the house (Too Warm / Perfect / Too Cold)
-
First Aid Box
-
Guest Elevators (L1 / L2 / L3)
-
Pump Room
-
Mechanical Room (7th Floor)
-
ENERGY SAVING CHECKLIST 💡
-
Issues noted
-
HR Office
-
Sales Office
-
HACCP Office
-
Dir. Of Housekeeping
-
F&B
-
Stewarding
-
Executive Chef
-
F&B Manager
-
IT Manager
-
Purchasing Manager
-
Finance
-
Director of Culinary
-
Training Room
-
Spa Office
-
Back Office / Reservation
-
Executive Office
-
FIRE AND SAFETY 🔥🧯
-
Issues noted
-
Exit doors & lights, signages
-
Fire extinguisher
-
Fire cabinets
-
Break glass
-
PRAYER ROOMS 🕌
-
Issues noted
-
SPA 💆♂️
-
Issues noted
-
TELEPHONE TEST ☎️
-
Issues noted
-
Operator
-
Room Service (Call forwarded)
-
Housekeeping
-
GARBAGE ROOM 🗑
-
Issues noted
ROOMS
-
ROOM INSPECTION
Room
-
Floor
-
Room number
-
Room Facilities
-
Issues noted
STAFF
-
COLLEAGUES WHO'VE BEEN CAUGHT USING MOBILE PHONE DURING DUTY HOURS
Staff
-
Name
-
Spot check on
- Grooming
- Product Knowledge
- Attitude
- Guest interaction
- Telephone etiquettes
-
Remarks if any
COMPLETION
-
Manager's special instructions
-
Manager's Full Name and Signature