Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

EXTERIOR CURB APPEAL

  • Parking lot

  • Add media

  • Landscaping

  • Add media

  • Sidewalks and Curbing

  • Add media

  • Marquee Signage

  • Monument Sign

  • Building Signage

  • Lighting

  • Outdoor pool

  • Add media

  • Patio Areas

  • Add media

  • Dumpster

  • Add media

Front Of The House

  • Lobby

  • Add media

  • Front Desk

  • Front Desk Personnel

  • Front Desk Log Book

  • Sales Office

  • Add media

  • Back Office

  • Add media

  • GM's Office

  • Add media

Public Areas

  • Breakfast Area

  • Meeting Room

  • Vending Areas

  • Corridors

  • Fitness Center

  • Business Center

  • Stairwells

  • Elevators

  • Suite Shop

Back of the House

  • Laundry Room

  • Maintenance Room

  • Storage Rooms

  • Mechanical Rooms

  • Electrical Rooms

  • Pool Room

Administrative Review

  • City Ledger

  • A/R Aging

  • New Hires & Terminations

  • Revenue Budget Review

  • Guest Comments & Complaints

  • Weekly Sales Activity (GM)

  • Weekly Sales Activity (DOS)

  • STAR Report

  • Sales Action Plan

  • Uniforms

Property Trip Report

  • MSDS

  • Training

  • Preventive Maintenance Log

  • Inspection Reports

  • Rate Override Report

  • Forecast & Revenue Management

  • Cash Count (Cash Drawer)

  • Cash Count (Safe)

Service

  • Are brand scores used the identify opportunities?

  • Reviewed Guest Comments and Complaints

  • Breakfast set up is up to specifications and presented attractively?

  • Breakfast Hostess interacts with guest?

  • All staff in proper uniform and interacts professionally with guest?

  • General Manager interacts with guest?

  • GSA's are answering phone properly (using their name)

  • GSA's are attentive to guests (not sitting, eating, watching TV, ect)

  • Cash drawer locked?

  • Collateral material throughout the hotel professional and up to date

  • Talked to at least three guest for feedback?

  • Are all required items serviced?

  • Inspected four room?

  • Walked all parts of the hotel with GM

  • Key Control log in place and used daily?

  • Is the overall staff morale good?

Room Inspection Report room number 1

  • Room

  • Is the entry door clean?

  • Is the hardware clean?

  • Are walls clean in the bed room area?

  • Has the room been edged?

  • Is the microwave is?

  • Is the mini fridge clean?

  • Is the television clean?

  • Is the remote clean and working?

  • Is the artwork clean?

  • Is the mirror clean?

  • Are the headboards clean?

  • Is the bed properly made up and look clean?

  • Is all room collateral clean and in good condition?

  • Are the phones clean?

  • Are all cords neatly wrapped?

  • Are all drawers clean?

  • Are the trash cans clean with a liner?

  • Is the desk chair clean?

  • Is the PTAC unit clean?

  • Is the PTAC unit filter and grill clean?

  • Has all high dusting been completed?

  • Has the carpet been vacuumed?

  • Is the guest directory clean and free from marks?

  • Is the closet area clean and have the correct number of hangers?

  • Is the furniture clean and free from scratches?

  • Is the bathroom title clean and free from hair?

  • Is the grout clean?

  • Is the title base clean?

  • Is the toilet clean and working properly?

  • Are the bathroom walls clean?

  • Is the amenity tray clean?

  • Is the coffee maker clean?

  • Is the sink/vanity areas clean?

  • Is the shower curtain / doors clean?

  • Is the tub / shower walls clean and free from hair?

  • Has the faucets been shined?

  • Are the vents clean and free from dust?

  • Is the mirror clean?

  • Are the towels neatly arranged?

Room Inspection Report room number 2

  • Room

  • Is the entry door clean?

  • Is the hardware clean?

  • Are walls clean in the bed room area?

  • Has the room been edged?

  • Is the microwave is?

  • Is the mini fridge clean?

  • Is the television clean?

  • Is the remote clean and working?

  • Is the artwork clean?

  • Is the mirror clean?

  • Are the headboards clean?

  • Is the bed properly made up and look clean?

  • Is all room collateral clean and in good condition?

  • Are the phones clean?

  • Are all cords neatly wrapped?

  • Are all drawers clean?

  • Are the trash cans clean with a liner?

  • Is the desk chair clean?

  • Is the PTAC unit clean?

  • Is the PTAC unit filter and grill clean?

  • Has all high dusting been completed?

  • Has the carpet been vacuumed?

  • Is the guest directory clean and free from marks?

  • Is the closet area clean and have the correct number of hangers?

  • Is the furniture clean and free from scratches?

  • Is the bathroom title clean and free from hair?

  • Is the grout clean?

  • Is the title base clean?

  • Is the toilet clean and working properly?

  • Are the bathroom walls clean?

  • Is the amenity tray clean?

  • Is the coffee maker clean?

  • Is the sink/vanity areas clean?

  • Is the shower curtain / doors clean?

  • Is the tub / shower walls clean and free from hair?

  • Has the faucets been shined?

  • Are the vents clean and free from dust?

  • Is the mirror clean?

  • Are the towels neatly arranged?

Room Inspection Report room number 3

  • Room

  • Is the entry door clean?

  • Is the hardware clean?

  • Are walls clean in the bed room area?

  • Has the room been edged?

  • Is the microwave is?

  • Is the mini fridge clean?

  • Is the television clean?

  • Is the remote clean and working?

  • Is the artwork clean?

  • Is the mirror clean?

  • Are the headboards clean?

  • Is the bed properly made up and look clean?

  • Is all room collateral clean and in good condition?

  • Are the phones clean?

  • Are all cords neatly wrapped?

  • Are all drawers clean?

  • Are the trash cans clean with a liner?

  • Is the desk chair clean?

  • Is the PTAC unit clean?

  • Is the PTAC unit filter and grill clean?

  • Has all high dusting been completed?

  • Has the carpet been vacuumed?

  • Is the guest directory clean and free from marks?

  • Is the closet area clean and have the correct number of hangers?

  • Is the furniture clean and free from scratches?

  • Is the grout clean?

  • Is the title base clean?

  • Is the toilet clean and working properly?

  • Are the bathroom walls clean?

  • Is the shower curtain / doors clean?

  • Is the tub / shower walls clean and free from hair?

  • Is the amenity tray clean?

  • Is the coffee maker clean?

  • Has the faucets been shined?

  • Are the vents clean and free from dust?

  • Is the mirror clean?

  • Are the towels neatly arranged?

Room Inspection Report room number 4

  • Room

  • Is the entry door clean?

  • Is the hardware clean?

  • Are walls clean in the bed room area?

  • Has the room been edged?

  • Is the microwave is?

  • Is the mini fridge clean?

  • Is the television clean?

  • Is the remote clean and working?

  • Is the artwork clean?

  • Is the mirror clean?

  • Are the headboards clean?

  • Is the bed properly made up and look clean?

  • Is all room collateral clean and in good condition?

  • Are the phones clean?

  • Are all cords neatly wrapped?

  • Are all drawers clean?

  • Are the trash cans clean with a liner?

  • Is the desk chair clean?

  • Is the PTAC unit clean?

  • Is the PTAC unit filter and grill clean?

  • Has all high dusting been completed?

  • Has the carpet been vacuumed?

  • Is the guest directory clean and free from marks?

  • Is the closet area clean and have the correct number of hangers?

  • Is the furniture clean and free from scratches?

  • Is the bathroom title clean and free from hair?

  • Is the grout clean?

  • Is the title base clean?

  • Is the toilet clean and working properly?

  • Are the bathroom walls clean?

  • Is the shower curtain / doors clean?

  • Is the tub / shower walls clean and free from hair?

  • Is the amenity tray clean?

  • Is the coffee maker clean?

  • Is the sink/vanity areas clean?

  • Has the faucets been shined?

  • Are the vents clean and free from dust?

  • Is the mirror clean?

  • Are the towels neatly arranged?

Room Inspection Report room number 5

  • Room

  • Is the entry door clean?

  • Is the hardware clean?

  • Are walls clean in the bed room area?

  • Has the room been edged?

  • Is the microwave is?

  • Is the mini fridge clean?

  • Is the television clean?

  • Is the remote clean and working?

  • Is the artwork clean?

  • Is the mirror clean?

  • Are the headboards clean?

  • Is the bed properly made up and look clean?

  • Is all room collateral clean and in good condition?

  • Are the phones clean?

  • Are all cords neatly wrapped?

  • Are all drawers clean?

  • Are the trash cans clean with a liner?

  • Is the desk chair clean?

  • Is the PTAC unit clean?

  • Is the PTAC unit filter and grill clean?

  • Has all high dusting been completed?

  • Has the carpet been vacuumed?

  • Is the guest directory clean and free from marks?

  • Is the closet area clean and have the correct number of hangers?

  • Is the furniture clean and free from scratches?

  • Is the bathroom title clean and free from hair?

  • Is the grout clean?

  • Is the title base clean?

  • Is the toilet clean and working properly?

  • Are the bathroom walls clean?

  • Is the amenity tray clean?

  • Is the coffee maker clean?

  • Is the sink/vanity areas clean?

  • Is the shower curtain / doors clean?

  • Is the tub / shower walls clean and free from hair?

  • Has the faucets been shined?

  • Are the vents clean and free from dust?

  • Is the mirror clean?

  • Are the towels neatly arranged?

Room Inspection Report room number 6

  • Room

  • Is the entry door clean?

  • Is the hardware clean?

  • Are walls clean in the bed room area?

  • Has the room been edged?

  • Is the microwave is?

  • Is the mini fridge clean?

  • Is the television clean?

  • Is the remote clean and working?

  • Is the artwork clean?

  • Is the mirror clean?

  • Are the headboards clean?

  • Is the bed properly made up and look clean?

  • Is all room collateral clean and in good condition?

  • Are the phones clean?

  • Are all cords neatly wrapped?

  • Are all drawers clean?

  • Are the trash cans clean with a liner?

  • Is the desk chair clean?

  • Is the PTAC unit clean?

  • Is the PTAC unit filter and grill clean?

  • Has all high dusting been completed?

  • Has the carpet been vacuumed?

  • Is the guest directory clean and free from marks?

  • Is the closet area clean and have the correct number of hangers?

  • Is the furniture clean and free from scratches?

  • Is the bathroom title clean and free from hair?

  • Is the grout clean?

  • Is the title base clean?

  • Is the toilet clean and working properly?

  • Are the bathroom walls clean?

  • Is the shower curtain / doors clean?

  • Is the tub / shower walls clean and free from hair?

  • Is the amenity tray clean?

  • Is the coffee maker clean?

  • Is the sink/vanity areas clean?

  • Has the faucets been shined?

  • Are the vents clean and free from dust?

  • Is the mirror clean?

  • Are the towels neatly arranged?

Room Inspection Report room number 7

  • Room

  • Is the entry door clean?

  • Is the hardware clean?

  • Are walls clean in the bed room area?

  • Has the room been edged?

  • Is the microwave is?

  • Is the mini fridge clean?

  • Is the television clean?

  • Is the remote clean and working?

  • Is the artwork clean?

  • Is the mirror clean?

  • Are the headboards clean?

  • Is the bed properly made up and look clean?

  • Is all room collateral clean and in good condition?

  • Are the phones clean?

  • Are all cords neatly wrapped?

  • Are all drawers clean?

  • Are the trash cans clean with a liner?

  • Is the desk chair clean?

  • Is the PTAC unit clean?

  • Is the PTAC unit filter and grill clean?

  • Has all high dusting been completed?

  • Has the carpet been vacuumed?

  • Is the guest directory clean and free from marks?

  • Is the closet area clean and have the correct number of hangers?

  • Is the furniture clean and free from scratches?

  • Is the bathroom title clean and free from hair?

  • Is the grout clean?

  • Is the title base clean?

  • Is the toilet clean and working properly?

  • Are the bathroom walls clean?

  • Is the shower curtain / doors clean?

  • Is the tub / shower walls clean and free from hair?

  • Is the amenity tray clean?

  • Is the coffee maker clean?

  • Is the sink/vanity areas clean?

  • Has the faucets been shined?

  • Are the vents clean and free from dust?

  • Is the mirror clean?

  • Are the towels neatly arranged?

Room Inspection Report room number 8

  • Room

  • Is the entry door clean?

  • Is the hardware clean?

  • Are walls clean in the bed room area?

  • Has the room been edged?

  • Is the microwave is?

  • Is the mini fridge clean?

  • Is the television clean?

  • Is the remote clean and working?

  • Is the artwork clean?

  • Is the mirror clean?

  • Are the headboards clean?

  • Is the bed properly made up and look clean?

  • Is all room collateral clean and in good condition?

  • Are the phones clean?

  • Are all cords neatly wrapped?

  • Are all drawers clean?

  • Are the trash cans clean with a liner?

  • Is the desk chair clean?

  • Is the PTAC unit clean?

  • Is the PTAC unit filter and grill clean?

  • Has all high dusting been completed?

  • Has the carpet been vacuumed?

  • Is the guest directory clean and free from marks?

  • Is the closet area clean and have the correct number of hangers?

  • Is the furniture clean and free from scratches?

  • Is the bathroom title clean and free from hair?

  • Is the grout clean?

  • Is the title base clean?

  • Is the toilet clean and working properly?

  • Are the bathroom walls clean?

  • Is the shower curtain / doors clean?

  • Is the tub / shower walls clean and free from hair?

  • Is the amenity tray clean?

  • Is the coffee maker clean?

  • Is the sink/vanity areas clean?

  • Has the faucets been shined?

  • Are the vents clean and free from dust?

  • Is the mirror clean?

  • Are the towels neatly arranged?

Room Inspection Report room number 9

  • Room

  • Is the entry door clean?

  • Is the hardware clean?

  • Are walls clean in the bed room area?

  • Has the room been edged?

  • Is the microwave is?

  • Is the mini fridge clean?

  • Is the television clean?

  • Is the remote clean and working?

  • Is the artwork clean?

  • Is the mirror clean?

  • Are the headboards clean?

  • Is the bed properly made up and look clean?

  • Is all room collateral clean and in good condition?

  • Are the phones clean?

  • Are all cords neatly wrapped?

  • Are all drawers clean?

  • Are the trash cans clean with a liner?

  • Is the desk chair clean?

  • Is the PTAC unit clean?

  • Is the PTAC unit filter and grill clean?

  • Has all high dusting been completed?

  • Has the carpet been vacuumed?

  • Is the guest directory clean and free from marks?

  • Is the closet area clean and have the correct number of hangers?

  • Is the furniture clean and free from scratches?

  • Is the bathroom title clean and free from hair?

  • Is the grout clean?

  • Is the title base clean?

  • Is the toilet clean and working properly?

  • Are the bathroom walls clean?

  • Is the shower curtain / doors clean?

  • Is the tub / shower walls clean and free from hair?

  • Is the amenity tray clean?

  • Is the coffee maker clean?

  • Is the sink/vanity areas clean?

  • Has the faucets been shined?

  • Are the vents clean and free from dust?

  • Is the mirror clean?

  • Are the towels neatly arranged?

Room Inspection Report room number 10

  • Room

  • Is the entry door clean?

  • Is the hardware clean?

  • Are walls clean in the bed room area?

  • Has the room been edged?

  • Is the microwave is?

  • Is the mini fridge clean?

  • Is the television clean?

  • Is the remote clean and working?

  • Is the artwork clean?

  • Is the mirror clean?

  • Are the headboards clean?

  • Is the bed properly made up and look clean?

  • Is all room collateral clean and in good condition?

  • Are the phones clean?

  • Are all cords neatly wrapped?

  • Are all drawers clean?

  • Are the trash cans clean with a liner?

  • Is the desk chair clean?

  • Is the PTAC unit clean?

  • Is the PTAC unit filter and grill clean?

  • Has all high dusting been completed?

  • Has the carpet been vacuumed?

  • Is the guest directory clean and free from marks?

  • Is the closet area clean and have the correct number of hangers?

  • Is the furniture clean and free from scratches?

  • Is the bathroom title clean and free from hair?

  • Is the grout clean?

  • Is the title base clean?

  • Is the toilet clean and working properly?

  • Are the bathroom walls clean?

  • Is the shower curtain / doors clean?

  • Is the tub / shower walls clean and free from hair?

  • Is the amenity tray clean?

  • Is the coffee maker clean?

  • Is the sink/vanity areas clean?

  • Has the faucets been shined?

  • Are the vents clean and free from dust?

  • Is the mirror clean?

  • Are the towels neatly arranged?

Comments

  • General Manager Signature & Date

  • Regional Director of Operations Signature & Date

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