Hotel Licence Checklist - OLGR

• Venue

• Liquor Licence

• Licensee / Manager

• Conducted on

  Date

• Prepared by

• Location
  Address

• Inspectors

  Select Brett Fowler John Van Der Veen

  • Brett Fowler
  • John Van Der Veen

START AUDIT

• Audit start time

  Date

PRIMARY PURPOSE AND LICENCE CONDITIONS

• Is the venue’s primary purpose the “sale of liquor by retail”, and particularly that gaming machines do not detract from the venue’s character or from the enjoyment of persons using the hotel otherwise than for the purposes of gambling?

  Yes

  No

  N/A

• Does the premises trade only within the hours it is permitted to on the liquor licence?

  Yes

  No

  N/A

• Does the venue comply with each and all conditions imposed by the Secretary NSW Trade & Investment and the Authority as set out in the liquor licence?

  Yes

  No

  N/A

• Is liquor sold and supplied as required by the authority and statutory conditions relevant to the liquor licence?

  Yes

  No

  N/A

LIQUOR LICENCE

• Has approval been obtained from the Authority to alter the venue name?

  Yes

  No

  N/A

• Is a copy of the licence, licence-related authorisations and conditions imposed by the Authority available at all times to staff members?

  Yes

  No

  N/A

• Does the Licensee/Approved Manager make the licence available for immediate inspection by police or an inspector?

  Yes

  No

  N/A

LIQUOR OPERATIONS, INCIDENT REGISTER AND FOOD PROVISION

• Does the venue trade past midnight?

  Yes

  No

  N/A

• Does the venue maintain an approved incident register?

  Yes

  No

  N/A

• Does the register show all incidents of violence and anti-social behaviour?<br>

  Yes

  No

  N/A

• Has the venue responded immediately and appropriately to these incidents?

  Yes

  No

  N/A

• Is the register available for immediate inspection by police or inspector?

  Yes

  No

  N/A

• Is your venue open to all classes of people without discrimination?

  Yes

  No

  N/A

• Are there procedures and controls in place to prevent liquor being sold outside approved trading hours to your in-house lodgers or employees in the bar area?

  Yes

  No

  N/A

RSA TRAINING AND COMPETENCY CARD

• Display RSA Expiration table?

  Display

• 

• Does the licensee (if an individual) or approved manager hold a current recognised RSA certification? <br>

  Yes

  No

  N/A

• Do all staff involved in the sale and supply of liquor hold a current recognised RSA certification?

  Yes

  No

  N/A

• Do all staff involved in security and crowd control hold a current recognised RSA certification?<br>

  Yes

  No

  N/A

• Have each staff member’s current recognised RSA certification been sighted?<br>

  Yes

  No

  N/A

• Is the licensed premises located in the Kings Cross precinct?

  Yes

  No

  N/A

• Do all RSA marshals hold a current recognised RSA certification endorsed for RSA?

  Yes

  No

  N/A

• Does the licensee (if an individual), any approved manager, all staff involved in the sale and supply of liquor, and all staff involved in security and crowd control hold a current recognised RSA certification for RSA

  Yes

  No

  N/A

• Do all person/s involved in liquor promotions on the licensed premises hold a current recognised <br>RSA certification?<br>

  Yes

  No

  N/A

• Does the RSA register contain a copy of the RSA certificate of the licensee and each applicable staff member where those people still hold a current recognised RSA certificate obtained prior to 22 August 2011? (All paper certificates will be expired by 30 June 2016, see table above)<br>

  Yes

  No

  N/A

• Is the register available for immediate inspection by police or an inspector?<br>

  Yes

  No

  N/A

• Are all staff, including the licensee and manager, who have completed the RSA training after 22 August 2011 able to produce their RSA Photo Competency Card/RSA Interim Certificate?

  Yes

  No

  N/A

MINIMISING INTOXICATION

• Are procedures and controls in place to prevent intoxication, indecent, violent or quarrelsome conduct on the premises?<br>[see Secretary NSW Trade & Investment’s Intoxication Guideline]

  Yes

  No

  N/A

• Are procedures and controls in place to detect intoxicated patrons prior to entry?

  Yes

  No

  N/A

• Are procedures and controls in place to prevent liquor being sold or supplied to an intoxicated person?

  Yes

  No

  N/A

• If an intoxicated patron is found in the premises, can the venue prove that all steps were taken to remove the patron from the premises?

  Yes

  No

  N/A

• Is drinking water available free of charge to all patrons at all times when liquor is sold or supplied for consumption on the premises?

  Yes

  No

  N/A

• Is food consistent with RSA available at all times when liquor is sold or supplied for consumption on the venue?

  Yes

  No

  N/A

LIQUOR SELF EXCLUSION

• Does the venue operate a voluntary liquor self-exclusion scheme?

  Yes

  No

  N/A

• If requested, can staff properly inform patrons of the details of the self-exclusion scheme?

  Yes

  No

  N/A

• Has the venue accepted all requests from patrons wishing to self-exclude?

  Yes

  No

  N/A

• Does the venue ensure that patrons know how the self-exclusion scheme works?

  Yes

  No

  N/A

• Does the venue publicise the availability of the self-exclusion scheme?

  Yes

  No

  N/A

LIQUOR PROMOTIONS AND ADVERTISING

• Are all liquor promotions conducted in accordance with the responsible service of alcohol?

  Yes

  No

  N/A

• Are procedures and controls in place to prevent intoxication or binge drinking during any liquor promotion?

  Yes

  No

  N/A

• Do all liquor advertisements consider the responsible service of alcohol principles?

  Yes

  No

  N/A

• Do all liquor promotions or advertisements that involve discounting include the responsible consumption of alcohol message?

  Yes

  No

  N/A

• Has any written notice under clause 50 been issued by the Secretary NSW Trade & Investment concerning the inclusion of the responsible consumption of alcohol message in any liquor promotion or advertising relating to the premises?

  Yes

  No

  N/A

• Has the venue complied with the written notices?

  Yes

  No

  N/A

UNDESIRABLE LIQUOR PRODUCTS

• Have all liquor products declared by the Minister to be undesirable been banned from sale?

  Yes

  No

  N/A

• Has any written notice under section 101 been issued by the Secretary NSW Trade & Investment concerning the restriction or prohibition of the sale and supply of any undesirable liquor product?

  Yes

  No

  N/A

• Has the venue complied with that notice?

  Yes

  No

  N/A

• Has the venue complied with the section 101 notice?

  Yes

  No

  N/A

• If a written direction has been issued by the Secretary NSW Trade & Investment to restrict or prohibit undesirable liquor promotion or activity, have all staff and security been informed?

  Yes

  No

  N/A

PUBLIC ENTERTAINMENT & NOISE DISTURBANCE

• If the venue provides public entertainment, is such entertainment approved by the local council?

  Yes

  No

  N/A

• Has the venue received a noise disturbance complaint from the residents, police or local council?

  Yes

  No

  N/A

• Has the disturbance issue been resolved voluntarily?

  Yes

  No

  N/A

• Has the venue had an LA10 Noise and Disturbance Conditions imposed?

  Yes

  No

  N/A

• Does the venue comply with the conditions?

  Yes

  No

  N/A

MINORS

• Are there procedures and controls in place to ensure that minors do not enter or remain in bar areas or restricted areas of the venue (including areas where gaming machines or tobacco machines are located)?

  Yes

  No

  N/A

• Do you have procedures and controls in place to prevent minors from entering the venue?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place to prevent minors being sold or supplied liquor?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place to prevent minors from consuming or taking away liquor from the venue?

  Yes

  No

  N/A

• Does the venue have a Minors Function Authorisation?

  Yes

  No

  N/A

• Are procedures and controls in place to ensure that all conditions are known and observed by staff?

  Yes

  No

  N/A

• Are procedures and controls in place giving local police 7 days written notice prior to each minors function occurs?

  Yes

  No

  N/A

• Are procedures and controls in place to comply with any directions given by the police or the Authority?

  Yes

  No

  N/A

• Are procedures and controls in place to ensure Liquor is not sold, supplied, disposed of or consumed in the area in which the function is held?

  Yes

  No

  N/A

REMOTE LIQUOR SALES

• Does the venue sell or supply liquor via telephone, fax, mail order or internet?

  Yes

  No

  N/A

• Is the licence number shown on the advertising material or information?

  Yes

  No

  N/A

• If liquor is sold or supplied via the internet is the statement "Liquor Act 2007, It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years" prominently displayed on the website?<br>

  Yes

  No

  N/A

• Are procedures and controls in place to ensure that minors do not make a liquor purchase?

  Yes

  No

  N/A

• Have written instructions been provided to delivery personnel to ensure that minors do not accept or take possession of liquor purchased and delivered?

  Yes

  No

  N/A

DETERRING CRIME

• Are there procedures and controls in place that deter criminal activity including the use/supply of illicit drugs and trafficking of stolen goods?

  Yes

  No

  N/A

• Are there procedures and controls in place to report actual/suspected criminal activity to police?

  Yes

  No

  N/A

LICENSEE CONTROL

• If the licensee/manager has not been present at the venue for more than 28 days, was/is the person in charge approved by the Authority?

  Yes

  No

  N/A

• If the venue was closed for more than 6 weeks, was the Authority notified?

  Yes

  No

  N/A

• If the licensee is to be absent from the venue for more than 6 weeks, has approval been sought from the authority for a temporary manager to manage the venue?

  Yes

  No

  N/A

• Have all instances of letting or sub-letting at the venue been approved by the Authority?

  Yes

  No

  N/A

• Is the person apparently in control of the venue authorised by the Authority?

  Yes

  No

  N/A

• Liquor is only sold in the authorised area of the premises?

  Yes

  No

  N/A

• Has a biennial return been submitted to the Authority?<br>[Due on the 30 March each even year, eg 2012, 2014]

  Yes

  No

  N/A

• Has the venue been issued with a short term closure order by the Authority/Police?

  Yes

  No

  N/A

• Has the venue complied with the order?

  Yes

  No

  N/A

• Has the venue ensured that all staff and security are Informed?

  Yes

  No

  N/A

• Has the Secretary NSW Trade & Investment made any "Late Hour Entry" declaration relating to the venue?

  Yes

  No

  N/A

• Has the venue complied with that written Late Hour Entry declaration?

  Yes

  No

  N/A

• Has any written direction under section 136 been issued by the Secretary NSW Trade & Investment to the licensee to contribute to the costs of promoting or giving effect to a local liquor accord?

  Yes

  No

  N/A

• Has the venue complied with that written section 136 direction?

  Yes

  No

• Has the Secretary NSW Trade & Investment made any "Late Hour Entry" declaration relating to the venue?

  Yes

  No

  N/A

• Has the venue complied with that written Late Hour Entry declaration?

  Yes

  No

• Has the Secretary NSW Trade & Investment made any "Late Hour Entry" declaration relating to the venue?

  Yes

  No

  N/A

• Has the venue complied with that written Late Hour Entry declaration?

  Yes

  No

• Has the venue been issued with a shot term closure order by the Authority/Police?

  Yes

  No

  N/A

• Has the venue complied with the notice?

  Yes

  No

• Has the venue ensured that all staff and security are Informed?

  Yes

  No

WRITTEN DIRECTIONS

• Has any written direction has been issued by the Secretary NSW Trade & Investment?

  Yes

  No

  N/A

• Has the venue ensured that all staff and security are informed?

  Yes

  No

  N/A

• Has the venue complied with the written direction?

  Yes

  No

  N/A

THREE STRIKES

• This section identifies the offences to which one or more strikes could be imposed under the Three Strikes disciplinary scheme.
  A No answer may be a breach and require further inquiry.

• Has the venue ensured that all liquor sold and supplied is strictly as per its licence conditions?

  Yes

  No

  N/A

• Has the venue complied with each and all conditions imposed by the Secretary NSW Trade & Investment and/or the Authority as set out in Section 144E or Clauses 2A-5 or 7 of Schedule 4?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place to prevent intoxication, indecent, violent or quarrelsome conduct on the premises?

  Yes

  No

  N/A

• Has the venue ensured that liquor is not being sold or supplied to an intoxicated person?

  Yes

  No

  N/A

• Has the venue ensured that procedures and controls are in place to prevent a patron from being sold/supplied drugs or prohibited plants on the premises?

  Yes

  No

  N/A

• Has the venue ensured that all staff complied with the Secretary NSW Trade & Investment’s written direction concerning any matter relating to the premises?

  Yes

  No

  N/A

• Has the venue ensured that all staff complied with the short term closure order issued by the Authority/police?

  Yes

  No

  N/A

• Has the venue complied with the long term closure order issued by the Authority?

  Yes

  No

  N/A

• Has the venue complied with the Secretary NSW Trade & Investment’s direction to restrict or prohibit an undesirable liquor activity?

  Yes

  No

  N/A

• Has the venue ensured that liquor is not sold or supplied to a minor?

  Yes

  No

  N/A

• If the venue has contravened Section 73(2), 75(3) or 117(1) and 117(2) of the Act, is the licensee and managers aware they are liable for the employees’ actions?

  Yes

  No

  N/A

• Has the venue undertaken any remedial action after the first strike was incurred?

  Yes

  No

  N/A

• Have the venue complied with the conditions imposed by the Secretary NSW Trade & Investment after the second strike was incurred?

  Yes

  No

  N/A

LIQUOR SIGNAGE

• Display signage?

  Yes

  No

• 

• Is there a sign at the front of the venue, which can be read by a person from outside the premises, and which shows the approved licence name, type of licence, (including that it is a General Bar, if appropriate) and the name of the current approved licensee?

  Yes

  No

  N/A

• Is Sign 1L [Under 18s not to be served alcohol] prominently displayed at the bar, or if no bar, at or near every public entrance?

  Yes

  No

  N/A

• Is Sign 2L [Bar areas of hotels] prominently displayed at or near each entrance to bar and gaming areas?

  Yes

  No

  N/A

• If the venue has a minors area authorisation, is Sign 3L [Under 18 authorisation area] prominently displayed at each entrance to the minors authorisation area(s)?

  Yes

  No

  N/A

• If the venue has a breath analysis instrument, is Sign 4L [Breath testing], or a sign containing the same wording, prominently displayed near the breath analysis instrument?

  Yes

  No

  N/A

RESPONSIBLE CONDUCT OF GAMING

• Does the licensee hold current recognised RCG certification?

  Yes

  No

  N/A

• Do all staff involved in the conduct of gambling hold current recognised RCG certification?

  Yes

  No

  N/A

• Does your RCG register contain a copy of the RCG certificate of the licensee and each applicable staff member where those people still hold a current recognised RCG certificate obtained prior to 22 August 2011?

  Yes

  No

  N/A

• Is the register available for immediate inspection by police or an inspector?

  Yes

  No

  N/A

• Are all staff, including the licensee, who have completed the RCG training after 22 August 2011 able to produce their RCG Photo Competency Card/RCG Interim Certificate upon request to police or an inspector?

  Yes

  No

  N/A

• Table of RSA expiry dates?

  Yes

  No

• 

• Are all gaming machines shutdown for the mandatory period?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place that prohibit gaming patrons receiving free or discounted liquor, free gaming credits, any prize or free give-away that is indecent or offensive?

  Yes

  No

  N/A

PROBLEM COUNSELLING AND GAMING SELF EXCLUSION

• Has the venue established a link with an approved problem gambling counselling service?

  Yes

  No

  N/A

• Is the written agreement available for immediate Inspection by an inspector?

  Yes

  No

  N/A

• If requested, can staff properly inform patrons of the details of the counselling service?

  Yes

  No

  N/A

• Does the venue operate a gaming self-exclusion scheme?

  Yes

  No

  N/A

• Does the venue ensure patrons have access to the self-exclusion scheme?

  Yes

  No

  N/A

• Does the venue ensure patrons know how the self-exclusion scheme works?

  Yes

  No

  N/A

• Does the venue publicise the availability of the self-exclusion scheme?

  Yes

  No

  N/A

MINORS

• Does the venue have procedures and controls in place to ensure minors do not enter or remain in the gaming areas?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place to ensure minors are removed from the gaming area immediately?

  Yes

  No

  N/A

• Does your venue have procedures and controls in place to prevent minors from playing the gaming machines?

  Yes

  No

  N/A

ATM / EFTPOS TERMINAL

• Does your venue have an ATM or EFTPOS terminal?

  Yes

  No

  N/A

• Is the ATM or EFTPOS terminal located outside the gaming machine area?

  Yes

  No

  N/A

• Does your venue ensure that the ATM or EFTPOS facilities prohibit cash withdrawals from a credit card account?

  Yes

  No

  N/A

CASH ADVANCES OR CHEQUE CASHING

• Has the venue been granted an exemption to cash cheques by the Authority?

  Yes

  No

  N/A

• Is cheque cashing limited to one personal cheque per person per day up to a maximum of $400?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place to ensure the cheque is made out to the hotelier or hotel owner?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place to prevent a person from cashing a cheque if there is a current dishonoured cheque of the person?

  Yes

  No

  N/A

• Does the venue ensure all cheques are banked within 2 working days?

  Yes

  No

  N/A

• Are there procedures and controls in place to prevent cash advances being given to patrons?

  Yes

  No

  N/A

• Are there procedures and controls in place to prevent false recording of cash advance transactions for gambling?

  Yes

  No

  N/A

• Are there procedures and controls in place to prevent staff from extending/offering credit to patrons to gamble?

  Yes

  No

  N/A

• Does the venue ensure that each gaming machines does not provide cash or credit other than a prize?

  Yes

  No

  N/A

GAMING ADVERTISING & SIGNAGE

• Does the venue have procedures and controls in place that prohibit external gaming related advertisements?

  Yes

  No

  N/A

• Is all in-venue gaming related signage positioned so it cannot be seen from outside the venue?

  Yes

  No

  N/A

• Does the venue ensure that each gaming machine jackpot monitor cannot be seen from outside the venue?

  Yes

  No

  N/A

GAMING MACHINE LOCATIONS

• Are all gaming machines located in the bar area of the premises as defined in the Liquor Act 2007?

  Yes

  No

  N/A

• Are gaming machines only operated when liquor is legally sold?

  Yes

  No

  N/A

• If the venue operates more than 10 gaming machines, are there no more than 5 are located in the general bar area and the remainder are located in a gaming room that complies with the regulations?<br>eg. floor to ceiling walls, patrons not required to pass through to enter or leave the venue, machines not visible from street, monitored at all times by electronic means or by the physical presence of hotel staff, free entry, machines are suitably spaced, doorway or space to operating bar and toilets?

  Yes

  No

  N/A

• If the gaming room can be accessed directly from a public street, does each doorway in the gaming room that provides access to and from the rest of the hotel clearly display what those other areas are?

  Yes

  No

  N/A

• Is a working clock, set within 10 minutes of the correct time in all gaming areas?

  Yes

  No

  N/A

• Can a person playing any gaming machine readily view the clock?

  Yes

  No

  N/A

• Are all gaming machines located in the venue so that they do not attract the attention of the public who are outside the venue?

  Yes

  No

  N/A

GAMING PRIZES

• Is the balance of a gaming machine prize over $2000 paid by crossed cheque, or if the person requests, EFT?

  Yes

  No

  N/A

• If requested, the full amount of the gaming prize paid by crossed cheque/EFT?

  Yes

  No

  N/A

• Does the venue pay all monetary gaming prizes within 48 hours of request by the prize winner?

  Yes

  No

  N/A

• If a prize is not awarded immediately is the prize winner given written acknowledgement of the prize?

  Yes

  No

  N/A

• Are all gaming machine prize schedules approved by the Authority?

  Yes

  No

  N/A

• Has approval been obtained from the Authority?

  Yes

  No

  N/A

• Are non-cash gaming prizes purchased directly from a retailer/manufacturer?

  Yes

  No

  N/A

• Are all gaming machine prize winning cheques clearly identified?

  Yes

  No

  N/A

• Do all prize winning cheques contain the following statement "prize winning cheque - cashing rules apply"?

  Yes

  No

  N/A

GAMING MACHINES

• Are all approved gaming machines kept at, or disposed from the venue authorised by the Authority?

  Yes

  No

  N/A

• Are gaming prize records over $1,000 kept confidential and not published unless requested by the winner?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place to prevent gaming machines being interfered with?

  Yes

  No

  N/A

• Are all gaming machines operating with intact security seals?

  Yes

  No

  N/A

• Are all approved gaming machines kept at the venue connected to the authorised Centralised Monitoring System?

  Yes

  No

  N/A

• Are all gaming machines kept at the venue, approved gaming machines?<br>e.g. have approved button labels, artwork, compliance plates and approved software

  Yes

  No

  N/A

• Are faulty approved gaming machines immediately switched off?

  Yes

  No

  N/A

• Is an 'out of order' notice displayed?

  Yes

  No

  N/A

• Not allow patrons to play?

  Yes

  No

  N/A

• Repair gaming machine as soon as practical?

  Yes

  No

  N/A

GAMING MACHINE TICKETS

• Does the venue operate a TITO (ticket in / ticket out) system?

  Yes

  No

• Does the venue have a designated area (whether by signs or otherwise) at which gaming machine tickets may be redeemed?

  Yes

  No

• Have all staff been provided with written authorisation to redeem gaming machine tickets?

  Yes

  No

• Kept a record of the written authorisation?

  Yes

  No

• Kept a record of name, address and date of birth of authorised person?

  Yes

  No

• Do all gaming machine tickets include the dollar value of the accumulated credits and unique identification number?

  Yes

  No

• Does the venue ensure that gaming machines that issue tickets have a lock/security measure and that an authorised person validates all wins over $10,000?

  Yes

  No

• Does the venue's gaming machine ticket system keep a record of all tickets issued, which includes the gaming machine identification number, unique ticket identification number, dollar value, ticket date and time of issue?

  Yes

  No

• Do all gaming machine tickets have the venue name and problem gambling notice?

  Yes

  No

• If a gaming machine ticket Is not redeemed on the day of issue or the next day and has a value greater than $500, does the venue record the name, address and signature of person claiming the prize, identification details, time and date of redemption and name & signature of staff member who redeemed the ticket?

  Yes

  No

• Does the venue keep a monthly record of tickets redeemed on day of issue or on the next day, list of tickets not redeemed on day of Issue or on the next day, and list of all unclaimed tickets?

  Yes

  No

• Does the venue display a list of all unclaimed gaming machine tickets for a period of at least 1 month immediately before the date on which the ticket is due to expire (12 months from the date of issue)?

  Yes

  No

• Does the venue pay all unclaimed ticket amounts to the Secretary NSW Trade & Investment within 3 months of expiration?

  Yes

  No

• Does the venue keep all gaming machine tickets that have been redeemed or presented for at least 3 years?

  Yes

  No

• Are gaming machine tickets made available for inspection on request of an inspector?

  Yes

  No

PLAYER REWARD SCHEME AND PROMOTIONAL PRIZES

• Does the venue operate a Player Reward Scheme?

  Yes

  No

• Does the venue ensure that gaming machine promotional prizes are not cash or a prize that exceeds $1,000?

  Yes

  No

• Ensure that all promotional prizes, including bonus reward points, are not exchanged for cash?

  Yes

  No

• Are Player Reward Scheme participants aware that Player Activity Statements are available on request?

  Yes

  No

• Does Player Reward Scheme promotional material inform participants that Player Activity Statements information is available on request?

  Yes

  No

• Has the venue ensured that all gaming promotional prizes are not indecent or offensive?

  Yes

  No

LINKED PROGRESSIVE JACKPOT SYSTEM & PROGRESSIVE GAMING MACHINES

• Does the venue operate a progressive machine or progressive system?

  Yes

  No

• Is the machine and/or system authorised?

  Yes

  No

  N/A

• Is the jackpot display visible from all gaming machines attached to the Linked Progressive Jackpot System?

  Yes

  No

  N/A

• Do gaming machines attached to the Linked Progressive Jackpot System match those authorised?

  Yes

  No

  N/A

• Are gaming machines clearly identified as being attached to the Linked Progressive Jackpot System?

  Yes

  No

  N/A

• Do house numbers on the cabinets match those electronically recorded in the Linked Progressive Jackpot System controller?

  Yes

  No

  N/A

• Is the venue gaming machine jackpot prize monitor located in the bar or gaming area?

  Yes

  No

  N/A

• Does the venue ensure that the progressive gaming machine or progressive system is functioning properly?

  Yes

  No

  N/A

• Does the venue ensure that unauthorised persons do not have access to the authorised progressive gaming machine or progressive system?

  Yes

  No

  N/A

• Does the venue receive a written approval from the Authority to dispose of progressive machine/system or accumulated jackpot amount?

  Yes

  No

  N/A

• Does the venue dispose of all accumulated jackpot amounts, less start up amounts in accordance with Authority approval and within 6 months?

  Yes

  No

  N/A

• Are all unclaimed jackpot prizes older that 12 months paid to the Secretary NSW Trade & Investment within 3 months of that 12 month period lapsing?

  Yes

  No

  N/A

• Are all particulars kept for manual Linked Progressive Jackpot System prize payments? <br>[Date, serial number, prize winning combination, prize amount, name, address and signature of person who won the prize, name and signature of two witnesses]

  Yes

  No

  N/A

• If the prize pool exceeds $10,000 on an authorised progressive gaming machine or progressive system, has the venue ensured that it has established a special account with a financial institution? or obtained a formal guarantee from a financial institution/a person/body approved by the Authority? or received a written approval from the authority to enter Into any arrangement in order to guarantee the payment of prizes?<br>

  Yes

  No

  N/A

• Does the venue keep a written record of any special account established, any guarantee obtained or any arrangements entered under subclause (2)(a), (2)(b) & (2)(c)<br>

  Yes

  No

  N/A

• Has the venue ensured that all records referred above are forwarded to the Authority within 21 days after the end of each instalment period?

  Yes

  No

  N/A

GAMING MACHINE REPORTING

• Does the venue read and record the monthly electronic turnover meters of the venue's authorised progressive gaming systems on a monthly basis?

  Yes

  No

  N/A

• Does the venue read and record the amount shown on the progressive meters of your authorised progressive gaming system on a monthly basis?

  Yes

  No

  N/A

• Does the venue read and record the amount shown on the progressive meter of a progressive system at the time the progressive jackpot is won?

  Yes

  No

  N/A

• Are all gaming related business records kept on the licensed venue for at least 3 years, or other place approved by the Authority?

  Yes

  No

  N/A

GAMING MACHINE RECORDS

• Does the venue prepare monthly jackpot reconciliation's for the venue's progressive system?

  Yes

  No

  N/A

TECHNICIAN RECORDS

• Does the venue keep a written record of work carried out by a technician in cases where gaming machines are installed, servicing and repair of areas referred to is s.77(1) or when electronic meters are reset? <br>[Date, technician's name, technician's licence number, and gaming machine name and serial number]

  Yes

  No

  N/A

PLAYER'S CARD

• Does the venue operate a players card system?

  Yes

  No

• Are all players' cards restricted to persons over 18 years of age?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place to ensure that player cards are not issued unless the applicant received the warning and information contained in the gambling warning notice and problem gambling notice?

  Yes

  No

  N/A

• Does the venue ensure that the player's card is not issued to the person unless the Gambling Help Line Information appeared on the player's card?

  Yes

  No

  N/A

• If the venue operates a player reward scheme, are patrons given an option of choosing whether or not to participate in the scheme?

  Yes

  No

  N/A

• Is the amount of money stored on any smartcard limited to a maximum of $200 ?<br>(exemptions may apply)

  Yes

  No

  N/A

PLAYER ACTIVITY STATEMENTS & PLAYER ACCOUNTS

• Are players prevented from operating more than one player account?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place to ensure that cash advances or any other form of credit are not extended to a player's account?

  Yes

  No

  N/A

• Does the venue have procedures and controls in place to ensure that all players opening a new account are provided, in writing, information regarding security of money, PIN and given player information as described in c.22?

  Yes

  No

  N/A

• Has the venue ensured that all monies in the player account are kept in a separate account and not used by the venue?

  Yes

  No

  N/A

• Does the venue ensure that when persons are issued with a player card that they are informed that the Player Activity Statement is available on request?

  Yes

  No

  N/A

• Has the venue ensured that when internally promoting electronic payment gaming machines, that material includes advice that Player Activity Statements is available on request?

  Yes

  No

  N/A

• On request by a player who has a players' account, does the venue ensure that the Player Activity Statement is made available on a monthly basis?

  Yes

  No

  N/A

• Has the venue ensured all Player Activity Statement contain the following information? <br>[Total turnover, total wins, net expenditure, total points earned and redeemed, and time]

  Yes

  No

  N/A

• Does the venue keep a record or copies of all Player Activity Statement issued to players?

  Yes

  No

  N/A

• Are patron requests to limit net expenditure of their player account met?

  Yes

  No

  N/A

• Are patrons informed that they may restrict/alter the weekly expenditure before joining the Player Reward Scheme?

  Yes

  No

  N/A

• Are requests for restrictions on the account enacted within 24 hours?

  Yes

  No

  N/A

• Is the account information of players' restricted and confidential?

  Yes

  No

  N/A

• Is the balance of all player's accounts limited to a maximum of $200?<br>[Exemptions may apply]

  Yes

  No

  N/A

• Has the venue ensured that all Player Activity Statement contain the Problem Gambling Notice?<br>[See Notice 1G]

  Yes

  No

  N/A

KENO OPERATION

• Does the venue operate Keno?

  Yes

  No

• Is a complete set of the Rules displayed at each Keno point of sale?

  Yes

  No

  N/A

• Does the venue have an Extract of the Rules displayed and a complete copy of the Rules made available for inspection by any person

  Yes

  No

  N/A

• Is the prize winner's identity kept confidential and not published when requested by the winner?

  Yes

  No

  N/A

• Does the venue have procedures and controls to prevent Keno advertisements that are false, misleading, and deceptive or contravene the requirements of the Regulations?

  Yes

  No

  N/A

• Does your venue have procedures and controls that prohibit credit betting on Keno?

  Yes

  No

  N/A

• Does your venue have procedures and controls to ensure minors do not have access to Keno games? <br>[Either in person, via mail or electronic means]

  Yes

  No

  N/A

• Brochure 2

  

• Is Brochure 2 [Info about the odds - betting on lotto, lotteries or Keno] available in each Keno area at all times?

  Yes

  No

  N/A

• Is Brochure 2E [Info about the odds - betting on lotto, lotteries or Keno] in the relevant community languages supplied as soon as possible following a patron's request?

  Yes

  No

  N/A

• Does each printed Keno entry form contain the Problem Gambling Notice?

  Yes

  No

  N/A

• Does all written material that explains how to enter Keno contain the Problem Gambling Notice?

  Yes

  No

  N/A

• If promoting or providing Keno information on the website, is the information contained in the player information brochure and chances of winning a prize included?

  Yes

  No

  N/A

• Do all Keno advertisements contain the Problem Gambling Notice?

  Yes

  No

  N/A

• For prizes over $2,000 but under $10,000, is the balance over $2,000 or the full amount paid by crossed cheque/EFT?

  Yes

  No

  N/A

• For prizes over $10,000 is the balance over $2,000 or the full amount paid by Keno?

  Yes

  No

  N/A

• Does the venue have procedures and controls to prevent staff from extending, offering or supplying free or discounted liquor to patrons to participate in Keno?

  Yes

  No

  N/A

• Are Keno staff restricted from playing Keno whilst on duty?

  Yes

  No

  N/A

• Are there procedures and controls in place to ensure that a senior writer is present at the premises at all times while the game of Keno is In progress?

  Yes

  No

  N/A

GAMING SIGNAGE

• Display signage?

  Yes

  No

• 

• Is Sign 1G [Counselling Signage - notice] prominently displayed at the main public entrance? <br>[The sign is also recommended to be prominently displayed at the entrance if the venue has direct entry into the gaming area from a public street]

  Yes

  No

  N/A

• Is Sign 2 [Problem Gambling Counselling Service - notice] prominently displayed in each gaming area?

  Yes

  No

  N/A

• Is Sign 3G [Chance of Winning - notice] prominently displayed at each entrance to the gaming area?

  Yes

  No

  N/A

• Is Sign 2L [Bar areas] prominently displayed at or near each entrance to all bar and gaming machine areas?

  Yes

  No

  N/A

• Is Sign 4G [THINK! Gaming machine stickers] prominently displayed on each gaming machine?

  Yes

  No

  N/A

• Is Sign 4G(e) or Notice 1G prominently displayed on the ATM, Cash-Back machine, Player Activity Statement?

  Yes

  No

  N/A

• Is Notice 2G displayed on each Cash-Back Terminal operated by a player card?

  Yes

  No

  N/A

• Is Brochure 1E [Info about the odds - betting on gaming machines] made available in each gaming area at all times?

  Yes

  No

  N/A

• Is Brochure 1E [Info about the odds - betting on gaming machines] in the relevant community languages supplied as soon as possible following a patron's request?

  Yes

  No

  N/A

• Is Sign 2G [THINK! Self-exclusion contact cards] displayed In a cardholder securely attached to each bank of gaming machines so a person can clearly see them whilst playing gaming machine or when approaching the bank of gaming machines?

  Yes

  No

  N/A

Venue photos

• Relevant venue photos

  Media

• RSA / RCG photos

  Media

Audit finish time

• Audit finish time

  Date