Housekeeping Checklist

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

External Appearance

• OPTIONAL Flags in a good condition and to spec?

  Yes

  No

  N/A

• Parking and gardens maintained

  Yes

  No

  N/A

• Exterior sign boards in good condition, clean and lights working?

  Yes

  No

  N/A

Internal Signage

• All illuminated product boards lit

  Yes

  No

  N/A

• Workshop product boards cleaned / dust free

  Yes

  No

  N/A

Current Focal Display

• Latest tyre stands on display and maintained

  Yes

  No

  N/A

• Only approved point of sale displayed

  Yes

  No

  N/A

• All Stands and POSM free of dust and in good condition

  Yes

  No

  N/A

• Current posters on display (campaign / Journey to Excellence / TDG) )

  Yes

  No

  N/A

• Wheel Well Mat displayed and clean

  Yes

  No

  N/A

• In store TV clean free of dust and in working order

  Yes

  No

  N/A

• Artificial Tree free of dust and well positioned

  Yes

  No

  N/A

Sales Counter

• Counters free of clutter and doors closed

  Yes

  No

  N/A

• No food items on counters

  Yes

  No

  N/A

• Is sanitizer available for customers to utilize on arrival?

  Yes

  No

  N/A

• Telephone and keyboards clean and no visible or untidy loose wires

  Yes

  No

  N/A

Customer Hospitality Area

• Are all areas of the store sanitized on a regular basis?

  Yes

  No

  N/A

• Furniture clean, tidy and in good order

  Yes

  No

  N/A

• Cups and saucers not chipped

  Yes

  No

  N/A

• A variety of current magazines available in good condition and not older than 3 month

  Yes

  No

  N/A

• Tiles/floor clean and free of litter

  Yes

  No

  N/A

• TV / background music playing

  Yes

  No

  N/A

• Feature wall clear of items (i.e posters, frames etc)

  Yes

  No

  N/A

Workshop

• Free of clutter, paper , wheel weight stickers , food etc

  Yes

  No

  N/A

• Casings and boxes cleared away

  Yes

  No

  N/A

• No brooms or mops left lying around

  Yes

  No

  N/A

• No tools lying around on the floor

  Yes

  No

  N/A

• Dustbins tidy with a lid on

  Yes

  No

  N/A

• Equipment clean, tidy and in working order

  Yes

  No

  N/A

• Seat covers used

  Yes

  No

  N/A

• No air leaks

  Yes

  No

  N/A

• Are all the lights working?

  Yes

  No

  N/A

• OPTIONAL Condition of rubber flooring

  Yes

  No

  N/A

• No calendars or posters stuck on wall

  Yes

  No

  N/A

Wheel Alignment

• No unused tools left lying around, food etc

  Yes

  No

  N/A

• Bays clean

  Yes

  No

  N/A

• Mirrors clean

  Yes

  No

  N/A

• Tiles clean

  Yes

  No

  N/A

• Machines clean and maintained

  Yes

  No

  N/A

Appearance Of All Staff

• Name badges

  Yes

  No

  N/A

• No torn or faded uniform

  Yes

  No

  N/A

• No foreign branded clothing being worn

  Yes

  No

  N/A

• Safety shoes with laces tied for all workshop, stores and alignment staff

  Yes

  No

  N/A

Kitchen

• Kitchen clean with no exposed food, empty dustbins , well lit and hygienic

  Yes

  No

  N/A

Toilets

• Are there clearly marked directional signs to the toilets

  Yes

  No

  N/A

• Toilets clean and hygienic and paper dispenser filled

  Yes

  No

  N/A

• Toilet rolls in all toilets

  Yes

  No

  N/A

• No smelly wet towels

  Yes

  No

  N/A

• Soap available, mirrors clean, no posters or pamphlets in the toilets

  Yes

  No

  N/A

• Airfreshener available

  Yes

  No

  N/A

Storeroom

• TEC & RFC tyres effective process in place

  Yes

  No

  N/A

• Neat and tidy

  Yes

  No

  N/A

• No loose tyres lying in passageways or in between rows

  Yes

  No

  N/A

Fitters Change Rooms

• Toilet functional and no broken seats

  Yes

  No

  N/A

• Showers clean and hygienic

  Yes

  No

  N/A

• General neatness and tidiness

  Yes

  No

  N/A