Housekeeping Room Inspection

• Audit Title (person being audited)

• Room Number

• Conducted on

  Date

• Prepared by (person conducting Audit)

Cart

• Mop & Broom

  Yes

  No

  N/A

• Inside & Outside Duster

  Yes

  No

  N/A

• Vacuum- clean and working

  Yes

  No

  N/A

• Rinse cup

  Yes

  No

  N/A

• Sticky roller

  Yes

  No

  N/A

• Toilet Brush

  Yes

  No

  N/A

• Rags and Sponges

  Yes

  No

  N/A

• Chemicals (G,O,B,Y)

  Yes

  No

  N/A

Entry Way

• Door, molding, and exterior carpet are clean

  Yes

  No

  N/A

• Interior Floor is Clean & free of Debris

  Yes

  No

  N/A

• Privacy Sign in good Condition

  Yes

  No

  N/A

• Side light, pictures, and tables are clean and operating

  Yes

  No

  N/A

• Coffee Machine is Clean & accompanied with two bottles of Ritz-Carlton Water

  Yes

  No

  N/A

• 2 coffee cups/2 Saucers/2 logoed to-go cups/4 creamers/6 coffee pods/1 sip straw/1 stir straw/variety of sugars/2 Breakfast Tea/2 chamomile tea

  Yes

  No

  N/A

• Room is free of unpleasant odors

  Yes

  No

  N/A

Closet

• Light working/Safe Clean with Liability Clause Sticker

  Yes

  No

  N/A

• 2 pair of Slippers are provided

  Yes

  No

  N/A

• Hangers - 6 Clip, 6 Non-Clip & 3 Satin

  Yes

  No

  N/A

• Ironing board and Iron without water inside/cord retracted.

  Yes

  No

  N/A

• Foam Pillow & Blanket presented in box

  Yes

  No

  N/A

• 2 Luggage Racks and 1 Umbrella

  Yes

  No

  N/A

• Two Laundry Bags with 2 Tickets & Shoe Shine Cards

  Yes

  No

  N/A

• Robe hung on Hanger

  Yes

  No

  N/A

TV Stand & Honor Bar

• TV/Dresser/Refrigerator/Honor Bar are Clean & free of dust

  Yes

  No

  N/A

• Drawers and counter top are Clean

  Yes

  No

  N/A

• Ice bucket clean and dry (w/Tongs)

  Yes

  No

  N/A

• Tray clean/2 The Ritz-Carlton logoed waters/2 Rocks glasses placed on coasters/1 corkscrew

  Yes

  No

  N/A

• TV remote clean/works

  Yes

  No

  N/A

Table & Chairs

• Trash Can is Clean

  Yes

  No

  N/A

• In room Dining and Guest Service Directory are present/QR Code

  Yes

  No

  N/A

• Decorative Mirror is Clean

  Yes

  No

  N/A

• Note Pad & Pen are placed next to phone

  Yes

  No

  N/A

• Phone is Clean & free of Dust

  Yes

  No

  N/A

• Vases are clean

  Yes

  No

  N/A

• Chairs are Clean & free of Dust

  Yes

  No

  N/A

• Lamp is working properly and free of Dust

  Yes

  No

  N/A

• 1 non-Ritz-Carlton Magazine

  Yes

  No

  N/A

Balcony

• Balcony is free of cobwebs

  Yes

  No

  N/A

• Windows are Clean & free of Streaks

  Yes

  No

  N/A

• Furniture meets the standard (2 Chairs & Table Facing out)

  Yes

  No

  N/A

• Balcony Furniture is Clean

  Yes

  No

  N/A

• Balcony Railings and Floor are Clean

  Yes

  No

  N/A

• Sliding Door & Tracks are Clean & free of Debris

  Yes

  No

  N/A

• Drapes & Sheers are Clean & properly placed

  Yes

  No

  N/A

Sofa

• Lamp is clean/working

  Yes

  No

  N/A

• Clean and free of dirty sheets/stains

  Yes

  No

  N/A

Bed

• Headboards are Clean/free of Dust

  Yes

  No

  N/A

• Four feather pillows are neatly placed (no stains & clean pillow protector)

  Yes

  No

  N/A

• Linen is Clean, in Good Condition & free of Stains/hairs

  Yes

  No

  N/A

• Bed base clean and nothing underneath

  Yes

  No

  N/A

• Free of hair/odors

  Yes

  No

  N/A

Nightstands

• Lamps and Tops/Drawers are Clean

  Yes

  No

  N/A

• Phone is Clean, cords neatly wrapped & free of Dust

  Yes

  No

  N/A

• Notepad and pen are present next to telephone

  Yes

  No

  N/A

• Clock has correct time and Alarm in off position

  Yes

  No

  N/A

Floor & Walls

• Floors are Clean & free of Debris

  Yes

  No

  N/A

• Baseboards are Clean & free of marks

  Yes

  No

  N/A

• Walls are Clean and free of Marks

  Yes

  No

  N/A

• Room is free of cobwebs (high/low)

  Yes

  No

  N/A

Bathroom

• Robe hung on hook

  Yes

  No

  N/A

• Tub is Clean (free of mold/scum/hairs)

  Yes

  No

  N/A

• Drawers are Clean

  Yes

  No

  N/A

• Shelves are Clean & free of Dust

  Yes

  No

  N/A

• Sinks are Clean (Including overflow drain)

  Yes

  No

  N/A

• Sink Amenities are properly displayed

  Yes

  No

  N/A

• Soap Dish is Clean

  Yes

  No

  N/A

• Cotton Display is Complete ( 2 Q-Tips, 2 Cotton Balls)

  Yes

  No

  N/A

• Make-Up Mirror is Clean and free of Dust

  Yes

  No

  N/A

• Bathroom Mirror is Clean

  Yes

  No

  N/A

• Terry standard ( 3 bath towels, face towels, and hand towels)

  Yes

  No

  N/A

• Ceiling is Clean

  Yes

  No

  N/A

• Toilet is Clean (dry/free of hairs/stains)

  Yes

  No

  N/A

• Tissue and toilet Paper is Tipped

  Yes

  No

  N/A

• Trash can is clean with new liner

  Yes

  No

  N/A

• Shower Wall is Clean

  Yes

  No

  N/A

• Shower Fixtures are Clean & Polished

  Yes

  No

  N/A

• Shower Curtain/glass are Clean & in good Condition

  Yes

  No

  N/A

• Bath Amenities are properly displayed & correct size

  Yes

  No

  N/A

• Terry presentation meets standard (bath mats at shower, tub and each sink)

  Yes

  No

  N/A

• Floor is Clean (free of hairs)

  Yes

  No

  N/A

• Bathroom is free of Hair (mark if you found hairs anywhere)

  Yes

  No

  N/A

• Emery Board/Dental Kit/non-plastic Laundry Bag/ Shaving Kit (Required in Club Level rooms only)

  Yes

  No

  N/A