Title Page

  • Site conducted

  • Prepared by

  • Conducted on

  • Personnel Audited

Audit Preparation

Audit Preparation

  • Review previous report from Internal Audit

  • Review corrective actions for previous Internal Audit findings (if any)

  • Previous CAR Numbers

  • Review previous observation findings

  • Review work instructions, forms, & procedures that pertain to audit area

  • Enter Work Instruction Number / Form

  • Enter Work Instruction Number / Form

  • Enter Work Instruction Number / Form

ISO 9001: 2015 SCOPE:

  • Scope
    This International Standard specifies requirements for a quality management system when an organization:
    a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
    b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
    All the requirements of this International Standard are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.
    NOTE 1 I n this International Standard. the terms "product" or "service" only apply to products and services intended for, or required by, a customer.
    NOTE 2 Statutory and regulatory requirements ca n be expressed as legal requirements.

ISO 7 Element

  • 7 Support

  • 7.1.2 People
    The organization shall determine and provide the persons necessary for the effective implementation of its quality management system and for the operation and control of its processes.

  • 7.1.4 Environment for the operation of processes
    The organization shall determine, provide and maintain the environment necessary for the operation of its processes and to achieve conformity of products and services.
    NOTE A suitable environment can be a combination of human and physical factors. such as:
    a) social (e.g. non-discriminatory, calm, non-confrontational):
    b) psychological (e.g. stress-reducing, burnout prevention, emotionally protective):
    c) physical (e.g. temperature, heat, humidity, light, airflow, hygiene, noise).
    These factors can differ substantially depending on the products and services provided.

  • 7.1.5.2 Measurement traceability
    When measurement traceability is a requirement, or is considered by the organization to be an essential part of providing confidence in the validity of measurement results, measuring equipment shall be:
    a) calibrated or verified, or both, at specified intervals, or prior to use, against measurement standards traceable to international or national measurement standards; when no such standards exist, the basis used for calibration or verification shall be retained as documented information;
    b) identified in order to determine their status;
    c) safe guarded from adjustments, damage or deterioration that would invalidate the calibration status and subsequent measurement results.
    The organization shall determine if the validity of previous measurement results has been adversely affected when measuring equipment is found to be unfit for its intended purpose, and shall take appropriate action as necessary.

  • Is the audit area clean and free of debris, food, drinks, and/or trash?

  • What locations have issues? (Picture)

  • Is everyone wearing the proper PPE for their positions?

  • Who?

  • What were they not wearing that is required?

  • Have the Team Lead/Supervisor walk through process for production.

  • How do you know what you are running on a daily basis for production, what is your process?

  • How is the BOM & Schedule communicated to them and production?

  • How do you verify that the correct parts are in the correct box's when they are brought to the line?

  • Are there daily check sheets for safety and/or PM's that you have to filled out before your shift starts?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Form #

  • Is it the correct form number and rev that is in the system? (QSI)

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Is it filled out completely and with current date?

  • Are there any tools and/or gauges that require calibration?

  • Gauge #:

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Gauge #:

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Gauge #:

  • Description:

  • Expiration Date:

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Gauge #:

  • Description:

  • Expiration Date:

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Gauge #:

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Gauge #:

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Gauge #:

  • Description:

  • Expiration Date:

  • Do you have more to enter?

  • Description:

  • Expiration Date:

  • 7.2 Competence
    The organization shall:
    a) determine the necessary competence of person(s) doing work under its control that affects the performance and effectiveness of the quality management system;
    b) ensure that these persons are competent on the basis of appropriate education, training, or experience;
    c) where applicable, take actions to acquire the necessary competence, and evaluate the effectiveness of the actions taken;
    d) retain appropriate documented information as evidence of competence.
    NOTE Applicable actions can include, for example, the provision of training to, the mentoring of, or the reĀ· assignment of currently employed persons; or the hiring or contracting of competent persons.

  • Pick 1-3 random operators and verify employees have been trained properly?
    ***Make sure to note their workstation to verify work instruction and matrix.

  • Operator's Name

  • What is the location of operator's workstation?

  • What is the work instruction's Title/Number?

  • Is there a training matrix/log verifying they were trained in that area?

  • Operator's Name

  • What is the location of operator's workstation?

  • What is the work instruction's Title/Number?

  • Is there a training matrix/log verifying they were trained in that area?

  • Operator's Name

  • What is the location of operator's workstation?

  • What is the work instruction's Title/Number?

  • Is there a training matrix/log verifying they were trained in that area?

  • Operator's Name

  • What is the location of operator's workstation?

  • What is the work instruction's Title/Number?

  • Is there a training matrix/log verifying they were trained in that area?

  • Operator's Name

  • What is the location of operator's workstation?

  • What is the work instruction's Title/Number?

  • Is there a training matrix/log verifying they were trained in that area?

  • Operator's Name

  • What is the location of operator's workstation?

  • What is the work instruction's Title/Number?

  • Is there a training matrix/log verifying they were trained in that area?

  • Operator's Name

  • What is the location of operator's workstation?

  • What is the work instruction's Title/Number?

  • Is there a training matrix/log verifying they were trained in that area?

  • 7.3 Awareness
    The organization shall ensure that persons doing work under the organization's control are aware of:
    a) the quality policy;
    b) relevant quality objectives;
    c) their contribution to the effectiveness of the quality management system, including the benefits of improved performance;
    d) the implications of not conforming with the quality management system requirements.

  • Pick 1-3 ransom operators:
    Be sure to ask about the Quality Policy and the Gain sharing program (When communicated from Management) - These are done in orientation and should be communicated in their morning meetings! Also, receive a card with their badge.

  • Quality Policy

  • Verify they received card with their badge and review.

  • Action to HR for not handing out cards with the badges per procedure.

  • KPI's - Safety, Quality, Production, ETC... (Goals) How we do?

  • What is communicated in your stand down/morning meetings?

  • Gain Sharing Program

  • What is communicated in your stand down/morning meetings?

  • Gain Sharing Program

  • Gain Sharing Program

  • KPI's - Safety, Quality, Production, ETC... (Goals) How we do?

  • What is communicated in your stand down/morning meetings?

  • Gain Sharing Program

  • Gain Sharing Program

  • KPI's - Safety, Quality, Production, ETC... (Goals) How we do?

  • What is communicated in your stand down/morning meetings?

  • Gain Sharing Program

  • Gain Sharing Program

  • 7.5.1 General
    The organization's quality management system shall include:
    a) documented information required by this International Standard;
    b) documented information determined by the organization as being necessary for the effectiveness of the quality management system.
    NOTE The extent of documented information for a quality management system can differ from one organization to another due to:
    the size of organization and its type of activities, processes, products and services; the complexity of processes and their interactions; the competence of persons.
    7.5.2 Creating and updating
    When creating and updating documented information , the organization shall ensure appropriate:
    a) identification and description (e.g. a title, date, author, or reference number);
    b) format (e.g. language, software version, graphics) and media (e.g. paper, electronic);
    c) review and approval for suitability and adequacy.
    7.5.3 Control of documented information
    7.5.3.1 Documented information required by the quality management system and by this International Standard shall be controlled to ensure:
    a) it is available and suitable for use, where and when it is needed ;
    b) it is adequately protected (e.g. from loss of confidentiality, improper use, or loss of integrity).
    7.5.3.2 For the control of documented information, the organization shall address the following activities, as applicable:
    a) distribution, access, retrieval and use;
    b) storage and preservation, including preservation of legibility;
    c) control of changes (e.g. version control);
    d) retention and disposition.
    Documented information of external origin determined by the organization to be necessary for the planning and operation of the quality management system shall be identified as appropriate, and be controlled.
    Documented information retained as evidence of conformity shall be protected from unintended alterations.
    NOTE Access can imply a decision regarding the permission to view the documented information only, or the permission and authority to view and change the documented information

  • Are there any forms (Change over, Defects sheets, Log sheets, etc..) that you have to fill out daily?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Why is it not legible?

  • Were there more forms?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Were there more forms?

  • Were there more forms?

  • Why is it not legible?

  • Were there more forms?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Were there more forms?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • What information is missing?

  • Is it important information that is missing?

  • Were there more forms?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Were there more forms?

  • Were there more forms?

  • Why is it not legible?

  • Were there more forms?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Were there more forms?

  • Why is it not legible?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • Were there more forms?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Were there more forms?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • Were there more forms?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Were there more forms?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Were there more forms?

  • Were there more forms?

  • Why is it not legible?

  • Were there more forms?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Were there more forms?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Were there more forms?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • Why is it not legible?

  • Form Number and Rev Level

  • Is it filled out correctly with all information and date?

  • Is the form number legible in the bottom right corner?

  • Does the rev level match what is in the document system?

  • Why is it not legible?

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

  • What information is missing?

  • Is it important information that is missing?

  • Verify why the information is missing.

ISO 8 Element

  • 8 Operation

  • 8.5.1 Control of production and service provision
    The organization shall implement production and service provision under controlled conditions. Controlled conditions shall include, as applicable:
    a) the availability of documented information that defines:
    1) the characteristics of the products to be produced, the services to be provided, or the activities to be performed;
    2) the results to be achieved;
    b) the availability and use of suitable monitoring and measuring resources;
    c) the implementation of monitoring and measurement activities at appropriate stages to verify that criteria for control of processes or outputs, and acceptance criteria for products and services, have been met;
    d) the use of suitable infrastructure and environment for the operation of processes;
    e) the appointment of competent persons, including any required qualification;
    f) the validation, and periodic revalidation, of the ability to achieve planned results of the processes for production and service provision, where the resulting output cannot be verified by subsequent monitoring or measurement;
    g) the implementation of actions to prevent human error;
    h) the implementation of release, delivery and post-delivery activities.
    8.5.2 Identification and traceability
    The organization shall use suitable means to identify outputs when it is necessary to ensure the conformity of products and services.
    The organization shall identify the status of outputs with respect to monitoring and measurement requirements throughout production and service provision.
    The organization shall control the unique identification of the outputs when traceability is a requirement, and shall retain the documented information necessary to enable traceability.
    8.5.3 Property belonging to customers or external providers
    The organization shall exercise care with property belonging to customers or external providers while it is under the organization's control or being used by the organization.
    The organization shall identify, verify, protect and safeguard customers' or external providers' property provided for use or incorporation into the products and services.
    When the property of a customer or external provider is lost, damaged or otherwise found to be unsuitable for use, the organization shall report this to the customer or external provider and retain documented information on what has occurred.
    NOTE: A customer's or external provider's property can include material, components, tools and equipment, premises, intellectual property and personal data.

  • ***Randomly pick out racks/bins/boxes/gaylords and verify they are labeled and/or identified with correct part numbers/information and that it is visible and legible.

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why is the container not identified?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why is the container not identified?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why is the container not identified?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why is the container not identified?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Why is the container not identified?

  • Part Number

  • How is it identified?

  • Did the label match the part?

  • Why did they not match?

  • Why were the additional labels not removed before being used in production?

  • Why is the container not identified?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Verify Identification & Traceability Form is the correct level with the document system.

  • Part Number

  • How is it identified?

  • Did they match? No other labels attached to container?

  • Verify Identification & Traceability Form is the correct level with the document system.

  • 8.7.1 The organization shall ensure that outputs that do not conform to their requirements are identified and controlled to prevent their unintended use or delivery.
    The organization shall take appropriate action based on the nature of the nonconformity and its effect on the conformity of products and services. This shall also apply to nonconforming products and services detected after delivery of products, during or after the provision of services.
    The organization shall deal with nonconforming outputs in one or more of the following ways:
    a) correction;
    b) segregation, containment, return or suspension of provision of products and services;
    c) informing the customer;
    d) obtaining authorization for acceptance under concession.
    Conformity to the requirements shall be verified when nonconforming outputs are corrected.
    8.7.2 The organization shall retain documented information that:
    a) describes the nonconformity;
    b) describes the actions taken;
    c) describes any concessions obtained;
    d) identifies the authority deciding the action in respect of the nonconformity.

  • ***Have a Supervisor/Team Lead/Auditor in area walk you through the process when nonconforming material is found?

  • What is the process when suspect parts are found?

  • Are there nonconforming parts in the red nonconforming area? (No trash, debris, stored parts, drinks, etc)

  • Verify product has proper hold tags (OBWI28-0004 F02) - Filled out completely and legibly?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Is there a deviation but it just wasn't attached?

  • What is the deviation #?

  • MNCR #

  • Return to Supplier - requires approved MNCR - Is there an approved MNCR attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • MNCR #

  • Return to Supplier - requires approved MNCR - Is there an approved MNCR attached?

  • Awaiting MSO process?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • MNCR #

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Awaiting MSO process?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • MNCR #

  • Return to Supplier - requires approved MNCR - Is there an approved MNCR attached?

  • Awaiting MSO process?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • MNCR #

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • MNCR #

  • Is there an attached scrap log?

  • Is it the correct form and rev in the system?

  • What is in the area that is not supposed to be?

  • Are there nonconforming parts in the red nonconforming area? (No trash, debris, stored parts, drinks, etc)

  • Verify product has proper hold tags (OBWI28-0004 F02) - Filled out completely and legibly?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why is deviation not attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • Add another MNCR?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why is deviation not attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • MNCR#

  • Has the supplier scrap process started?

  • Add another MNCR?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • Add another MNCR?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why has an MNCR not been processed for the parts?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • Add another MNCR?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why has an MNCR not been processed for the parts?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • MNCR#

  • Has the supplier scrap process started?

  • Add another MNCR?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • Add another MNCR?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • Add another MNCR?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • Add another MNCR?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?

  • Deviation #

  • Why is deviation not attached?

  • Return to Supplier - requires approved MNCR - Is there an MNCR?

  • MNCR #

  • Is the approved MNCR paperwork attached?

  • Why has an MNCR not been processed for the parts?

  • Internal or Supplier Issue

  • Is there an attached scrap log?

  • Is the correct form being used? (OBWI36-0037 F01)

  • Is it filled out completely with all parts in scrap area?

  • MNCR#

  • Has the supplier scrap process started?

  • MNCR #

  • Requires Rework/Sort Tag: Is it attached?

  • If MNCR is completely filled out - Is the documentation attached for disposition

  • MNCR #

  • Use as is - requires copy of deviation - Is the deviation attached?