Health and Safety
Adequate order and clean conditions exist at the unit.
No evidence of pests or insects
Control samples are taken for each service provided
All staff members have appropriate personal protective equipment (PPE) and are in good condition
- Anti-cut gloves
- Safety shoes
- Hairnets / Hats
Halal and other licenses / certificates are up to date and displayed as required.
There is a signed contract / statement of work in place
Validate that the contract is current
Please enter the unit's current accrued income balance
Is the balance reasonable?
Please document an action plan
Functions / extra services are adequately supported and invoiced
Client satisfaction meetings are held.
Please review last meeting pack / meeting minutes.
Customer satisfaction is measured
Please review latest survey results
- Users have their own log-in ID
- Drawer remains closed between transactions
- Cashiers have been trained
- Voids / cancellations are done by supervisor
Cash is double-counted and correctly recorded at the end of the shift
Safes are secured (bolted to the floor, with keys/locks, etc)
Please count the cash in the safe and note the balance
Does balance agree with records maintained by Finance?
Stock is properly secured (access to storerooms are restricted, monitored; high value items segregated).
Stock issues / movement are documented on a movement sheet
Stock counts are performed timely (at least monthly).
Stock counts are reviewed, approved and count sheets retained.
Select 5 products from stock list and count items in storage. Document any exceptions.
Shift plan is published and displayed at the unit
Number of unit employees agrees with Payroll
Employee time sheets are signed and submitted timely.
Fixed assets are in good conditions
Select 3 assets and validate these were correctly captured on the asset list
Speak-up and 5 Golden Rules are displayed at the unit
Employee training records are maintained.
Employees do not have long-outstanding vacation days