For Incoming Product

  • Is there any visible damage to the outside of the packaging?

  • Is the packaging sufficient for the product shipped?

  • Is there any damage to product that was not visible prior to opening?

  • Does the quantity match the packing list?

  • Does the product/ part number match what was on the packing list?

  • Is the color correct?

  • Des the fit and finish meet Magnetic quality standards both cosmetic and tolerance?

For Incoming RMA Product

  • Is the RMA number on the outside of the package?

  • Is there any visible damage to the outside of the packaging?

  • Is the packaging sufficient for the product shipped?

  • Is there any damage to product that was not visible prior to opening?

  • Does the quantity match the RMA sheet?

  • Does the serial number match what is on the RMA sheet?

  • Is there any damage not reported in the RMA sheet?

for Incoming Items Repaired By Outside Vendors

  • Is there any visible damage to the outside of the packaging?

  • Is the packaging sufficient for the product shipped?

  • Is there any damage to product that was not visible prior to opening?

  • Does the quantity match the packing list?

  • Does the product/ part number match what was on the packing list?

  • Is there documentation of the disposition of the repairs that took place?

  • (Tested sticker, unrepairable, listing of work done or parts used, etc)

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