Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Flight #:
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Seat #:
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Aircraft Type:
- -400
- Combi
- -700
- -800
- -900
- -900ER
- -MAX
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Date:
Customer Boarding
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Minimum crew on A/C
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Evenly distributed throughout cabin, assisting with boarding
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Lights on Bright during boarding
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Boarding announcement (repeated during boarding)
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Monitor COB for proper storage, assist customers, close bins as they fill
Prior to Door Closure
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B F/A brief exit row occupants
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Report to A F/A that briefing is complete
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Preparation for Door Closure Announcement as customer boarding flow subsides (approx. 10 min to departure)
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A F/A announces "Flight Attendants, ready the cabin for door closure"<br>F/A's verify:
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All customers seated with seat belts fastened
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Lavs checked for occupants, flushed and locked
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Seat backs up, tray tables up, aisle armrests down, bags stowed
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Portable electronic equipment turned off and stowed
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Galleys secured, bins/closets closed and latched, curtains secured
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Aft F/As announce, "Aft cabin ready for door closure"
(You won't be able to observe the closing and arming of doors)
Prior to Pushback
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A F/A announces "Prepare for departure and crosscheck"
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F/As announce, "Aft crosscheck complete"
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A F/A silently shuts F/D door
Prior to Takeoff
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Safety Demonstration & Announcements appropriate for A/C
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Spanish announcement, if applicable
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Verify continued compliance during walk to jumpseat
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Lights OFF at takeoff
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As soon as safety related duties are completed F/A take their jumpseats immediately
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F/D announces, "F/As should now be seated for takeoff"
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Inform pilots only if not seated
In-Flight
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10,000 foot announcement
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Seat belt sign OFF announcement
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Service Announcements
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Seat belt sign ON Announcement (as needed)
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F/A walkthrough for seat belt compliance when safe to do so
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F/D security procedures
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Regular cabin walkthrough (at least once every 15 minutes)
Top of Descent
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18,000 foot announcement - F/D announces "F/As please prepare cabin for arrival"
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F/As make electronic/wi-fi announcement
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A F/A makes 10,000 foot announcement 5 minutes after F/D 18,000 foot announcement or at double chimes (secure cabin)
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Being stowing portable electronic devices
Prior to Landing
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Lights to Bright
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All F/As verify (walkthrough):<br>All customers seated with seat belts fastened
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Seat backs and tray tables up aisle armrests dow, bags stowed
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Portable electronic devices off and stowed
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Bins and closets closed and latched, curtains secured
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Collect used newspapers, recyclables, and other disposables
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Lavs checked for occupants, flushed and locked
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Lights OFF prior to landing
Taxi In/At the Gate
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Arrival/Thank You Announcement
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Monitor customers remain seated, carry-on baggage stowed
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Remain secured in jumpseat until seat belt sign is off (unless performing safety related duties, or aiding distressed passenger)
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A F/A announces, "Prepare doors for arrival and crosscheck"
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Aft F/As announce, "Aft crosscheck complete"
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Lights on Bright
Deplaning
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Minimum crew for deplaning
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Prior to leaving A/C, B & C F/As will verify:<br>Aft doors are disarmed
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Lavatory doors are unlocked and lavs are empty
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All rows are empty and customers have deplaned
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A (&D) F/As stay on A/C until B and C F/As reported
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B & C F/As report "Aft cabin check complete"
