Information

  • Store Name

  • Store Number

  • Date of Visit

  • Engineer

  • New Store or Refit?

  • Did you add any IT equipment to your van stock? Did you take anything back with you that was delivered to the store?

  • Did you use any van stock? Did you use anything IT equipment from your van?

Front Counter

  • How many Front Counter workstations have been installed?

  • Photo

  • Is the screen resolution set to: 800x600?

  • Comments

  • Has the Label and Receipt Printer been installed?

  • Did the test print work?

  • Photo

  • Comments

  • Comments

  • How many Cash Drawers were installed?

  • Photo

  • Has the Carryout screen been installed?

  • Is the screen resolution set to: 1024 x768?

  • Photo

  • Any comments for the front counter?

Cooking Area

  • How many live wall mounted CSR "Dambuster" stations installed?

  • Is the screen resolution set to: 800x600

  • Photo

  • How many Prepline and Makeline screens installed?

  • Makeline - Is the screen resolution set to: 1024x768 (rotated right) ?

  • Prepline - Is the screen resolution set to: 800x600 (rotated right) ?

  • Photo

  • Dispatch/Drivers station installed?

  • Is the screen resolution set to: 1024x768?

  • Photo

  • Did the store have GPS installed?

  • Is the screen resolution set to: 1920 x1080?

  • Photo

  • Does the store have a cutcam? Was this installed?

  • How come?

  • Did you leave the map in the office?

  • Photo

  • How come?

  • Any comments regarding the IT equipment in the Cooking Area?

Office

  • HP Hosts installed?

  • Photo

  • Coms cabinet

  • Photo

  • CallerID installed

  • Photo

  • Did you call the service desk and run a putty test?

  • Was it successful? Who did you speak with on the Service Desk?

  • Reason for not calling the service desk?

  • Office Printer installed?

  • Photo

  • Having contacted the service desk - what is the status of the Meraki connectivity.

  • Any comments regarding the IT equipment in the Office?

Customer Area

  • Did the store have Menu screens installed?

  • How many Menu Screens were installed?

  • Photo

  • Did the store have Slave Kiosk screens installed?

  • How many Slave Carryout screens were installed?

  • Photo

  • Comments

Final Section

  • Overall Comments? Any additional issues. Please confirm in full detail including what the issue was and how it was resolved/left.

  • Can you confirm that the 'enable touchscreen' setting is NOT ticked on all HPT540 Clients?

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