Internal Audit Inspection - Operations

Title Page

Introduction

This internal audit is completed inline with the ISO 9001:2015 Standard.
QA will register any non-conformance(s) and issue a Corrective Action to the respective department Leader.
The Department Leader must apply corrective action and return completed Corrective Action to the QA Dept within the specified time. QA shall review all Corrective Actions to ensure they are managed in a timely manner.
All Corrective Actions will be complete through Safety Culture. Training will be provided.
Any Issues that have been raised will be discussed after the audit
Internal Audit will be complete on your Dept. every 12 months

Is the auditee able to navigate the intranet to find the Quality Management System documentation area?
Is the Quality scope clearly displayed for all Personnel and up to date? *Photo*
Is the Quality Policy clearly displayed and up to date? *Photo*
Are Departmental Meetings Held?
Do you know where the Processes & Procedures are located? DMS?<br>

Are all Processes & Procedures being followed correctly according to the DMS?
What are you doing to reduce the risk of picking the incorrect components for a SO? - Guidelines (Images), SFW (Materials)
What are you doing to reduce the risk of picking the incorrect Parts for a Customer Order?

Does the organisation actively use training analysis to determine training requirements and record progress? - Training Matrix, Truck License *Photo*
If you’re currently missing specific skills with operators, especially on new operators, how do you plan to address this? - Training & Records *Photo*
Are operators aware of any training schemes and given the opportunity to enhance their skills? - PDP
Are Planned Preventive Maintenance being complete? *Photo*
Are Pre-shift Checklists being complete? - Truck Checklists, Machine Checklists *Photo*
Is all measurement equipment itemized in calibration system? *Photo*
Are Work Centres kept sufficiently neat and tidy? *Photo*
Are all Operatives trained in using the Critical Quality Control Points - Control Plan, First off sample Process, Parts with a defect, Incorrect Parts/Labels, Damage to Parts/Boxes etc
Are all forms the latest version in the department? PPM Form, Training Records, AF1, Concession

Is there a defined process for the provision of products and services that meet the requirements defined by the customer? - Guidelines, AF1 Process, Concession Form, Order Form, Vendor Manuals *Photo*
Has a First off Sample been produced and signed off? *Photo*
Do you have effective methods of ensuring traceability during the operation process? - Shop Order Number? *Photo*
Can employees locate the Instructions for the equipment they are using? *Photo*<br>
What is the process for receiving non conforming parts that have been returned from Customer?
Is all non conforming product segregated and clearly identified - *Photo*
Are employees aware of raising an MRB when a part does not meet the specification?<br>
Are you following the Sharps Policy - Safety Knives being used?
Are you following the process of signing safety knives out and back in? *Photo*

Has there been any Improvements to improve efficiency? - Change of machine/Part, Material Change
If an issue is raised by a customer, how do you react to the issue? What action is taken to control and correct it? - NCR, Put on hold