Internal Audit Report - Document Review (Part Two)

• Document No V01

• Select date

  Date

• Jodie Hadfield Senior Operations Manager

• South Bandiana
  Address

General Services

• Provide the following induction training record and AFP clearance for:

  Compliant

  Non - Compliant

• Kylie Kachel

  Compliant

  Non - Compliant

• PLOM confirm site staff are correctly created and end dated in QFM

  Compliant

  Non - Compliant

• Provide BOWG Agenda for Mar 14, Apr 14, May 14

  Compliant

  Non - Compliant

Concierge Services

• Provide fax machine report which outlines the faxes received in Apr 14, May 14 and Jun 14. Provide supporting evidence of response to faxes received.

  Compliant

  Non - Compliant

Building Maintenance Services

• Provide hard copy signed work orders and supporting service reports for the following PM/Schedule Maintenance:

  Compliant

  Non - Compliant

• 49537

  Compliant

  Non - Compliant

• 49534

  Compliant

  Non - Compliant

• 51753

  Compliant

  Non - Compliant

• 51758

  Compliant

  Non - Compliant

• 51762

  Compliant

  Non - Compliant

• 54609

  Compliant

  Non - Compliant

• 54614

  Compliant

  Non - Compliant

• 54611

  Yes

  No

  N/A

• 55388

  Yes

  No

  N/A

• 56660

  Yes

  No

  N/A

• 58520

  Yes

  No

  N/A

• 56651

  Compliant

  Non - Compliant

• Provide hard copy signed work orders and supporting service reports for the following reactive Service Events:

  Compliant

  Non - Compliant

• 52812

  Yes

  No

  N/A

• 54846

  Compliant

  Non - Compliant

• 54861

  Compliant

  Non - Compliant

• 56330

  Compliant

  Non - Compliant

• 57493

  Compliant

  Non - Compliant

• 57930

  Compliant

  Non - Compliant

• 59205

  Compliant

  Non - Compliant

• 59348

  Compliant

  Non - Compliant

• 59992

  Compliant

  Non - Compliant

• 60115

  Compliant

  Non - Compliant

• Provide evidence of how the asset stocktake procedure will be completed and how accurate asset conditions will be recorded

  Compliant

  Non - Compliant

• PLOM review Annual Works Plan against O&M Manuals and confirm accurate warranties, maintenance requirements and standards are being met.

  Compliant

  Non - Compliant

Housekeeping Services

• Provide completed Events and Cleaning Schedules for Apr - Jun 14. Confirm sufficient comments have been included.

  Compliant

  Non - Compliant

• Provide completed Events for Periodic Cleaning for Apr - Jun 14. Confirm sufficient comments have been included.

  Compliant

  Non - Compliant

• Provide completed Events (and service reports) for External Building cleaning

  Compliant

  Non - Compliant

• PLOM run incompatibility report from ChemAlert and confirm there are no incompatibilities with chemicals stored

  Compliant

  Non - Compliant

Grounds and Gardens Services

• Provided completed Scheduled Events for Apr - Jun 14.

  Compliant

  Non - Compliant

Utilities Management Services

• Confirm if any utility outages have been experienced in Jun 14. If so, were they planned or unplanned?

  Compliant

  Non - Compliant

Accommodation Management Services

• Confirm when you can access a resident's room and what do you need to do. What do you do if you don't have permission to enter the room? If access is made without permission then what are you required to do?

  Compliant

  Non - Compliant

• Provide Room Inventory and Condition Checklists and march out checklists for the following

  Compliant

  Non - Compliant

• Payne 8216814 A

  Compliant

  Non - Compliant

• Sala 8591553

  Yes

  No

  N/A

• Miller 8590865

  Yes

  No

  N/A

• Leete 8570282 A

  Yes

  No

  N/A

• McShera 8593775

  Compliant

  Non - Compliant

• Sidin 8565342

  Compliant

  Non - Compliant

• Provide Room Inventory and Condition Checklists, Accommodation Booking Requests and Occupancy Agreements for the following:

  Compliant

  Non - Compliant

• Kwok 8537496

  Compliant

  Non - Compliant

• Lay 8586043

  Compliant

  Non - Compliant

• Walton 8571687

  Compliant

  Non - Compliant

• Driscoll 8542428

  Compliant

  Non - Compliant

• Watts 8597896

  Compliant

  Non - Compliant

• Keene 8517058

  Compliant

  Non - Compliant

• Provide a copy of the External Key Register

  Compliant

  Non - Compliant

• PLOM confirm any issues with the DHA BAS

  Compliant

  Non - Compliant

Subcontractor Management

• Random check of subcontractors induction/training records

  Compliant

  Non - Compliant

• Random check of subcontractors Insurances

  Compliant

  Non - Compliant

• Random check of subcontractors licences

  Compliant

  Non - Compliant

WHS

• Provide SWMS for the following Events:

  Compliant

  Non - Compliant

• 49537

  Compliant

  Non - Compliant

• 49534

  Compliant

  Non - Compliant

• 51753

  Compliant

  Non - Compliant

• 51758

  Compliant

  Non - Compliant

• 51762

  Compliant

  Non - Compliant

• 54609

  Compliant

  Non - Compliant

• 54614

  Compliant

  Non - Compliant

• 54611

  Yes

  No

  N/A

• 55388

  Yes

  No

  N/A

• 56660

  Yes

  No

  N/A

• 58520

  Yes

  No

  N/A

• 56651

  Yes

  No

  N/A

• Confirm if any hazards have recently been identified. If so, what were they?

  Compliant

  Non - Compliant

• Provide copy of Risk Register and evidence of review of the risks

  Compliant

  Non - Compliant

• Provide evidence of inspection regime of FFE

  Compliant

  Non - Compliant

Environmental

• Provide evidence of risk register and treatment plans review

  Compliant

  Non - Compliant

Refresher Training Requirement

• Is Refresher Training required to bring site staff knowledge up to speed?

  Yes

  No

  N/A

Agreement

• Signature of Facilities Supervisor.

  Sign

• Signature of Plenary Living Operations Manager.

  Sign