The intent of an intersection observation is to validate behaviors and observables after the fleet leaves the Branch. Select a location near a controlled intersection (stop sign or traffic signal) where a relevant number of crews will be passing and observe if the crew and driver are operating at the same level as they did at gate check.
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Was the driver free from distractions such as cell phone, smoking or eating?
Did the driver come to a complete stop?
Did the driver count 1, 2, 3 before starting up?
Did the driver look Left, Right, Left before passing through the intersection?
If stopped behind another vehicle, was there 1 vehicle length of space?
Did the driver use the appropriate turn signal?
Was everyone wearing their seatbelt?
Was the dash free from "dash trash"?
Pat Flynn
Intersection Observation
The intent of an intersection observation is to validate behaviors and observables after the fleet leaves the Branch. Select a location near a controlled intersection (stop sign or traffic signal) where a relevant number of crews will be passing and observe if the crew and driver are operating at the same level as they did at gate check.
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