IRS Arrival Observation 2018 v1

• Flight Number

• IRS

• Stand

• Conducted on

  Date

• TM or Observing Manager

Arrival Preparation

• PPE and uniform standards

  Yes

  No

• Task accepted on RDT device

  Yes

  No

• Task started on RDT device

  Yes

  No

• Loadview or CPM found and used on iPad

  Yes

  No

  N/A

• FOD cleared from stand and Jetty?

  Yes

  No

• SEGs handed over to Team including Logistics driver

  Yes

  No

• Aircraft chocked and coned in accordance with SOP

  Yes

  No

Section Overview

Loading Briefing

• IRS make contact with Logistics driver

  Yes

  No

• Confirm with team tasks and work positions

  Yes

  No

• Confirm with team expected load, special loads & any RTADs.

  Yes

  No

• Confirm with team any OPDEF's

  Yes

  No

  N/A

• Safety briefing

  Yes

  No

Jetty tasks

• Confirm Jetty clear of FOD and parked in correct parking circle

  Yes

  No

• Before operating the jetty IRS has checked for any obstructions below in operating starburst

  Yes

  No

• Jetty engaged with care.

  Yes

  No

• Right hand side of Jetty canopy positioned 1 forearms length to the right of a/c door. One world sign visible.<br>

  Yes

  No

• IRS knocked on a/c door to alert Crew safe to open cabin door

  Yes

  No

Cabin Crew & HCS Briefing

• Confirm specials

  Yes

  No

• Confirm HCS agent in attendance

  Yes

  No

• Confirm number of RTADs if any

  Yes

  No

Baggage Briefing

• Proactively confirms number of drivers required against load

  Yes

  No

• Proactively confirms numbers of bins and target delivery times

  Yes

  No

• Confirm any expected gate baggage / RTAD

  Yes

  No

Section Overview

Expectations during arrival

• Was there a need to call for more resource?

  Yes

  No

• If more resource needed or resource challenged was this undertaken by IRS?

  Yes

  No

  N/A

Safety

• Continual monitoring of safe practices

  Yes

  No

• Ensured cones were correctly placed

  Yes

  No

• Ensured Correct PPE worn by all on the stand.

  Yes

  No

• Ensured all safety rails were engaged on loading equipment

  Yes

  No

Section Overview

Finalisation Process

• All equipment stowed safely for next users

  Yes

  No

• Final stand checks ( Holds closed, ACM tug on stand, No vulcan dollies behind aircraft.)

  Yes

  No

• Ebassis raised if required

  Yes

  No

  N/A

• Cargo called for pick up if required

  Yes

  No

  N/A

• Task ended on RDT device

  Yes

  No

Section Overview

Professional

• Acts as a role model?

  Yes

  No

  Not Seen

• Accountable?

  Yes

  No

  Not Seen

Leadership

• Decision making?

  Yes

  No

  Not Seen

• Resilience?

  Yes

  No

  Not Seen

• Motivator?

  Yes

  No

  Not Seen

• Challenges effectively?

  Yes

  No

  Not Seen

Planning & Operations

• Time & resource management?

  Yes

  No

  Not Seen

• Anticipation / Thinking ahead / Adapting to change

  Yes

  No

  Not Seen

Relationship Building and Communications

• Effective communicator at all levels?

  Yes

  No

  Not Seen

• Team player?

  Yes

  No

  Not Seen

• IRS

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• TM or Observing Manager

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