Jambuluwuk Malioboro Hotel Yogyakarta Bar and Restaurant

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Select date

  Date

First Impressions

• Take a photo of the guests first external impression

  Media

• Was the front entrance tidy and clean

  Yes

  No

  N/A

• Was the floor free of litter and unobstructed

  Yes

  No

  N/A

• Was external lighting fully operational

  Yes

  No

  N/A

• If door staff / host were present, was the interaction positive

  Yes

  No

  N/A

• Was the music level appropriate for the time of day

  Yes

  No

  N/A

Batik Lounge

• Take a photo of the guests first impression of the bar

  Media

• Please rate out of 10 your impression of the bar appearance

• Were tables / seats free of chewing gum and heavy staining

  Yes

  No

  N/A

• Was the bar area fully set with furniture, cocktail menus and clean

  Yes

  No

  N/A

• Was the bartender in the correct uniform and on his / her marks?

  Yes

  No

  N/A

• Did the bartender report all of the equipment to be working correctly

  Yes

  No

  N/A

• Was the bar adequately stocked and equipped

  Yes

  No

  N/A

• Were all drinking vessels clean and polished

  Yes

  No

  N/A

• Was all coffee equipment clean and unstained

  Yes

  No

  N/A

• Was the cleanliness of the bar at an acceptable level

  Yes

  No

  N/A

• Did the glasswasher(s) have sufficient detergent and rinse aid and appear to be sanitary

  Yes

  No

  N/A

• Was the bar file completed to an acceptable level (in particular pour tests are being conducted by the MOD and are exceeding 53 marks)

  Yes

  No

  N/A

The Clubhouse

• Was every table fully setup

  Yes

  No

  N/A

• Was the server station(s) fully set with cutlery, condiments, reserve menus and cleaning materials

  Yes

  No

  N/A

• Were all of the menus clean, intact and unmarked

  Yes

  No

  N/A

• Was the server aware of the menu of the day,

  Yes

  No

  N/A

• Were all tables / seats free of chewing gum and heavy staining

  Yes

  No

  N/A

• Was the overall impression of the main restaurant area:

  Select Pristine Looked good but a few minor issues Acceptable Unacceptable

  • Pristine
  • Looked good but a few minor issues
  • Acceptable
  • Unacceptable

Toilets

• Was the corridor and / or stairs to the toilets clean and well maintained

  Yes

  No

  N/A

• Were the toilets fully stocked with paper and soap

  Yes

  No

  N/A

• Did all toilet cubicles have working flushers and door locks

  Yes

  No

  N/A

• Was the general area free of bad odours

  Yes

  No

  N/A

• Was the general area well maintained

  Yes

  No

  N/A

Kitchen

• Was the head chef in at the time of visiting (if no, who was the senior chef)

  Off

  On

• Were all chefs in the correct jackets, trousers and aprons

  Yes

  No

  N/A

• Were all chefs in the correct footwear (not trainers and protective)

  Yes

  No

  N/A

• Was adequate hand washing facilities available (hot water, soap and clean sink)

  Yes

  No

  N/A

• Were the floors clean including under the equipment

  Yes

  No

  N/A

• Were the walls and ceilings clean and in good repair

  Yes

  No

  N/A

• Did the dish washer have adequate detergent and rinse aid attached

  Yes

  No

  N/A

• Was only the correct spec of crockery being used

  Yes

  No

  N/A

• Was all food storage correct

  Yes

  No

  N/A

• Was all date labelling correct

  Yes

  No

  N/A

Others

• How was the presentation of the manager:

  Flawless

  Good

  OK but no jacket

  Unacceptable