Information
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Conducted on
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Prepared by
Guest Interaction
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1. Greet & Welcome guest upon arrival.
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Enter guest interaction details. (Tap to add more guest if need).
Guest #
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Time
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Guest Name
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Room Number
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Period of Stay
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Guest Visit
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Comments
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Number of Visits
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Photo attached (if any)
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2. Meet at least 3 guests and have quality interaction.
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Guest #1
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Comments
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Time
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Guest Name
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Guest
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Room Number
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Period of Stay
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Comments
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Photo attached (if any)
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Guest #2
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Comments
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Time
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Guest Name
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Guest
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Room Number
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Period of Stay
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Comments
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Photo attached (if any)
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Guest #3
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Comments
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Time
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Guest Name
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Guest
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Room Number
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Period of Stay
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Comments
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Photo attached (if any)
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3. Visit guests at both Restaurants (TCH/BL)
Public Area Inspection
Hotel Exterior
Entrance Areas
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Front Entrance
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Enter Details
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Picture/Video (if any)
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Driveways
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Enter Details
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Picture/Video (if any)
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Hotel Signage
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Enter Details
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Picture/Video (if any)
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Garbage Room/Loading Area
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Enter Details
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Picture/Video (if any)
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Security Check Point/Guard
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Picture/Video (if any)
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Enter Details
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Other Comments (If any)
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Comments
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Picture/Video (if any)
Car Park
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Parking Lot
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Enter Details
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Picture/Video (if any)
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Elevators
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Enter Details
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Picture/Video (if any)
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Motorbike Parking Area
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Enter Details
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Picture/Video (if any)
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Other Comments (if any)
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Comments
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Picture/Video (if any)
Other External Areas
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Inspect all 2 pool
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Comments
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Children Pool
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Enter Details
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Picture/Video (if any)
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Background Music
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Enter Details
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Grand Pool
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Picture/Video (if any)
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Background Music
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Enter Details
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Enter Details
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Garden/Landscaping
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Enter Details
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Picture/Video (if any)
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Other Comments (if any)
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Comments
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Picture/Video (if any)
Hotel Interior
Lobby Area
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Reception/Guest Activities
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Enter Details
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Picture/Video (if any)
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Bell/ Concierge
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Enter Details
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Picture/Video (if any)
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Lobby Area
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Enter Details
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Picture/Video (if any)
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Lighting/Background Music
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Enter Details
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Picture/Video (if any)
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Other Comments (if any)
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Comments
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Picture/Video (if any)
F&B Venues
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The Clubhouse
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Comments
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Picture/Video (if any)
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Batik Lounqe
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Comments
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Picture/Video (if any)
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Xixy House
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Picture/Video (if any)
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Comments
Function Rooms/Areas
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Is there any events?
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Total events
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Inspect all events and have interaction with event organizer.
Event #
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Event/Group Name
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Function room (can select more than 1)
- Yes
- No
- N/A
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Event Time
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Meet Event Organizer
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Organizer Name
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Comments/Feedbacks
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Room Set up/Lighting/Sound System
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Picture/Video (if any)
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Enter Details
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Other Comments (if any)
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Comments
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Picture/Video (if any)
Other Internal Areas
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Melah Spa
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Enter Details
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Picture/Video (if any)
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Fitness
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Enter Details
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Picture/Video (if any)
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Business Center
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Enter Details
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Picture/Video (if any)
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JMart
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Enter Details
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Picture/Video (if any)
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All Restrooms (lobby - 2nd flour)
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Picture/Video (if any)
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Enter Details
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Back of the House Areas
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Enter Details
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Picture/Video (if any)
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Other Comments (If any)
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Comments
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Picture/Video (if any)
Safety/Emergency System
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Emergency Equipment (Emergency/House Phone)
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Enter Details
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Picture/Video (if any)
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Other Comments (If any)
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Comments
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Picture/Video (if any)
Guest room Inspection
Inspect at least 3 guest rooms
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Room #1
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Room Number
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Room Type
- Superior Twin
- Superior Double
- Deluxe Twin
- Deluxe Double
- Deluxe Premiere
- Junior Suite
- Gajahmada Suite
- Jambuluwuk Suite
- Disable Room
- Extra Bed
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The following areas need to be inspected:
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Minibar Items (check on condition and expiry date)
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Enter Details
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Picture/Video (if any)
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TV (check all channels including hotel promotion channel)
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Enter Details
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Picture/Video (if any)
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Telephone
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Enter Details
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Picture/Video (if any)
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Safe
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Enter Details
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Picture/Video (if any)
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AC
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Enter Details
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Picture/Video (if any)
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Lighting
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Enter Details
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Picture/Video (if any)
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Other Comments (if any)
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Comments
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Picture/Video (if any)
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Room #2
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Room Number
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Room Type
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The following areas need to be inspected:
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Minibar Items (check on condition and expiry date)
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Enter Details
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Picture/Video (if any)
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TV (check all channels including hotel promotion channel)
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Enter Details
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Picture/Video (if any)
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Telephone
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Enter Details
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Picture/Video (if any)
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Safe
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Enter Details
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Picture/Video (if any)
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AC
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Enter Details
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Picture/Video (if any)
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Lighting
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Enter Details
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Picture/Video (if any)
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Other Comments (if any)
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Comments
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Picture/Video (if any)
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Room #3
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Room Number
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Room Type
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Inspect all following areas:
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Minibar Items (check on condition and expiry date)
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Enter Details
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Picture/Video (if any)
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TV (check all channels including hotel promotion channel)
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Enter Details
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Picture/Video (if any)
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Telephone
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Enter Details
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Picture/Video (if any)
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Safe
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Enter Details
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Picture/Video (if any)
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AC
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Enter Details
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Picture/Video (if any)
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Lighting
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Enter Details
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Picture/Video (if any)
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Other Comments (if any)
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Comments
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Picture/Video (if any)
Other Incidents
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Is there any incidents during your MOD shift?
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Enter incident details (tap here to add more incident if have)
Incident
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Incident Time
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Incident Type
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Guest Name
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Guest
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Room Number
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Period of Stay
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Incident Details
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Incident Status
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Conclusion
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Follow up/Handover
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Other comments
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Picture/Video (if any)
Summary
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Other overall MOD comments (If any)
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Sign Off
