JB Hi-Fi Storeroom Checklist

• Store Location
  Address

• Manager on Duty

• Storeperson on Duty

• Completed by

• Area Manager

  Alana Stenlake

  Alfonso Pallone

  Brent Jenkins

  Karl Cremen

  Chris Kirk

Transfers

• Is the store getting all customer and staff pickup paperwork signed? Is all pickup paperwork retained in store?

  Yes

  No

  N/A

• Are all outstanding transfers under 7 days old?

  Yes

  No

  N/A

• Is the goods outward log and/or back door log being used correctly?

  Yes

  No

  N/A

• Does the store need to escalate any transfer issues to the RLPC or AM?

Back of House Security

• Is the cage log being used correctly?

  Yes

  No

  N/A

• Are storeroom door procedures being followed?

  Yes

  No

  N/A

• Are rubbish procedures being followed?

  Yes

  No

  N/A

• Are all cages and stock rooms locked when not in use?

  Yes

  No

  N/A

• Does the store need to escalate any Security issues to the RLPC or AM?

Bulky Goods

• For Home Stores - Is the WAV Picker opening checklist being completed daily? Is the WAV being operated safely in store?

  Yes

  No

  N/A

• For Home stores - Are storeroom staff wearing Hi Vis vests when interacting with vehicles, and wearing safety boots when in store?

  Yes

  No

  N/A

• Is stock organized in racking according to weight and height restrictions set out in Bulky Goods Handling Guide?

  Yes

  No

  N/A

• Is stock stored in racking and up tops safely? i.e. boxes not hanging over the edge of racks, not stacked over 1m high, stacked neatly, etc.

  Yes

  No

  N/A

• Are large TVs stored correctly? i.e. not laid flat, not stacked on top of each other, etc.

  Yes

  No

  N/A

• Does the store need to escalate any Bulky Goods issues to the RLPC or AM?

JBRL

• Are managers signing off on JBRL pallet pictures?

  Yes

  No

  N/A

• is the JBRL bay neat and tidy?

  Yes

  No

  N/A

• Take a photo of the JBRL bay

  Media

• Are managers signing off the JBRL Dispatch report?

  Yes

  No

  N/A

• Does the store need to escalate any JBRL issues to the RLPC or AM?

Repairs

• Have all customer repairs been dispatched to a repair agent within 2 days?

  Yes

  No

  N/A

• Are all customer repairs in Solvup under 20 days old?

  Yes

  No

  N/A

• Has the store changed any necessary repairs over to Ghost repairs in Solvup?

  Yes

  No

  N/A

• Is the store following up as necessary on any Store Stock repairs in Solvup?

  Yes

  No

  N/A

• Is the store adding notes on all Solvup repair cases?

  Yes

  No

  N/A

• Does the store need to escalate any Repair issues to the RLPC or AM?

Credits

• Is the credit bay neat and tidy?

  Yes

  No

  N/A

• Take a photo of the credit bay

  Media

• Is the store filling out the credit book correctly?

  Yes

  No

  N/A

• Does everything in the manual credit bay have filled out credit paperwork attached to it?

  Yes

  No

  N/A

• Have all credits in the credit bay been raised with the supplier?

  Yes

  No

  N/A

• Does the store need to escalate any Credit issues to the RLPC or AM?

General Storeroom Compliance

• Is the store giving short shipment credits to the Admin straight away and not waiting for supplier confirmation or an RA?

  Yes

  No

  N/A

• Is the offsite neat and tidy?

  Yes

  No

  N/A

• Take photos of the offsite

  Media

• Is the storeroom desk neat and tidy? Are all documents in trays and folders?

  Yes

  No

  N/A

• Are all walkways and doors clear and unobstructed?

  Yes

  No

  N/A

• Are there clearly defined areas in the storeroom for Stock In/Stock Out, JBRL, Credits, Customer Pickups, etc.?

  Yes

  No

  N/A

• Is the store using the correct equipment (ladders, trolleys, steps, etc.)?

  Yes

  No

  N/A

• Are the storeroom getting all hardware invoices and EDI Reprints double counted and signed by a manager?

  Yes

  No

  N/A

• Does the store want to raise any general issues with the RLPC or AM?

• Enter details of any actions to be taken in store as a result of this checklist

• Completed by

  Sign

• Managers Signature

  Sign

• Storeroom Signature

  Sign