JDW Development Team Managers Feedback Form

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Project Details.

• Select date

  Date

• Pub Number

• Pub Name

• Address
  Address

• Pub Manager Name

• Interview Conducted By

• Architect

  Select KD Paine & Associates Harrison Ince Witcomb Project Management Architect CT Absolute Interiors Lawrence Beckingham Field

  • KD Paine & Associates
  • Harrison Ince
  • Witcomb Project Management
  • Architect CT
  • Absolute Interiors
  • Lawrence Beckingham Field

• Property Development Manager

  Select Rachel Burton Paul Gillings Jon Matthews James Woolford

  • Rachel Burton
  • Paul Gillings
  • Jon Matthews
  • James Woolford

Design

• What did you think of the development overall (Design, Signage, Layout, Colour Scheme, Style of Furniture)

• Do you feel that the finishes are durable and hard wearing enough?

  Yes

  No

  N/A

Architect Information

• Did the architect phone every day from handover to opening?

  Yes

  No

  N/A

• Did the architect do everything possible to resolve problems that you experienced?

  Yes

  No

  N/A

• Did the architect ensure that all suppliers attended site to brief on equipment prior to handover?

  Yes

  No

  N/A

• Was all of the equipment available and ready to use by handover?

  Yes

  No

  N/A

• The project is now complete, are you satisfied with the finished product?

  Yes

  No

  N/A

Builder Information

• What was is your general view on the quality of workmanship?

• We're the building team and foreman helpful at all times?

  Yes

  No

  N/A

• Did the builder complete all outstanding issues prior to opening?

  Yes

  No

  N/A

• Was the pub cleaned to the standard required by JD Wetherspoon and you?

  Yes

  No

  N/A

• Did the builder remove all rubbish and building materials prior to handover?

  Yes

  No

  N/A

• Where there any problems which affected the operation prior to opening?

  Yes

  No

  N/A

• Where you able to complete your training without any interference from the builders?

  Yes

  No

  N/A

• Was the builder in attendance for the whole of opening day?

  Yes

  No

  N/A

• In your opinion how conscientious was the builder in the finishing of the work on a scale of 1-10?

• Out of 10 how would you rate the builder overall?

Design - Exterior/ Front Elevation/ Signage/ Pavement area

• Positive Feedback

• Negative Feedback

External - Disabled Access

• Positive Feedback

• Negative Feedback

Exterior - Beer Garden

• Positive Feedback

• Negative Feedback

• How easy is it to move the furniture inside the pub at the end of the night if applicable?

Exterior - Delivery Route

• Positive Feedback

• Negative Feedback

• Have you found the delivery route operationally easy to use?

  Yes

  No

  N/A

Exterior - Bin Store

• Positive Feedback

• Negative Feedback

Internal - Customer Area

• Positive Feedback

• Negative Feedback

• How easy did you find it to clean the customer area and bar?

• Do you have any comments on the quantity and layout of furniture?

• Do you have any concerns with the lighting levels and the practicality of the positioning of each fitting?

Internal - Bar Servery

• Positive Feedback

• Negative Feedback

• Do you have any comments on the layout of the bar?

• Do you have any comments on the layout of the glass wash area?

Internal - Customer Toilets

• Positive Feedback

• Negative Feedback

• How easy did you find it to clean the toilet facilities?

Internal - Disabled Toilet

• Positive Feedback

• Negative Feedback

BOH - Kitchen

• Positive Feedback

• Negative Feedback

• Do you have any comments regarding the layout of the kitchen and how easy is it to work in?

• Have you noticed any immediate problems with any item of equipment?

BOH - Cellar

• Positive Feedback

• Negative Feedback

BOH - Staff Facilities

• Positive Feedback

• Negative Feedback

BOH - Office

• Positive Feedback

• Negative Feedback

BOH - Storage

• Positive Feedback

• Negative Feedback

BOH - Managers Accomodation

• Positive Feedback

• Negative Feedback

• Was your flat ready to be occupied 2 weeks prior to opening and cleaned to an acceptable standard?

  Yes

  No

  N/A

Systems - Heating/ Cooling/ Ventilation

• Positive Feedback

• Negative Feedback

• Do you feel that your pub is well ventilated and heated?

  Yes

  No

  N/A

Systems - Alarm/ CCTV/ Smoke Screen

• Positive Feedback

• Negative Feedback

Managers Comments

• Have you found the managers pack useful and is there anything else you feel should be included in it?

• Do you have any further comments that you feel have not been addressed by the above?

Property Development Managers Comments